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KL Service Apartment at Times Square

Property class: 4

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Photo gallery for KL Service Apartment at Times Square

A swimming pool with tiled flooring, surrounded by palm trees and modern buildings. - KL Service Apartment at Times Square (Kuala Lumpur)
A modern building complex with a central atrium, surrounded by lush greenery and palm trees. - KL Service Apartment at Times Square (Kuala Lumpur)
A high-rise building with multiple floors, a prominent entrance, and a clear view of the surrounding cityscape. - KL Service Apartment at Times Square (Kuala Lumpur)
A modern hotel room with a city view, a sofa, a bed, a TV, and a small table. - KL Service Apartment at Times Square (Kuala Lumpur)
A hotel courtyard with a fountain, palm trees, and outdoor seating. - KL Service Apartment at Times Square (Kuala Lumpur)
Berjaya Times Square and Pavilion Kuala Lumpur are located near KL Service Apartment at Times Square, which provides a bowling alley, a poolside bar, and a free daily manager's reception. For some rest and relaxation, visit the sauna or steam room, and indulge in a body treatment, a hot stone massage, or a body wrap. Enjoy the gym, as well as activities like racquetball/squash and basketball. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as an art gallery on site and a shopping mall on site.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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Room options

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Showing 4 of 4 rooms

View all photos for Premium Studio Apartment with City View

A hotel room with a bed, two bedside tables, a nightstand, a door, and a painting on the wall.

Premium Studio Apartment with City View

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Apartment with City View

A hotel room with a large bed, a wardrobe, a flat-screen TV, and a lamp.

Superior Apartment with City View

  • 57 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Apartment with City View

A modern bathroom with a glass shower enclosure, a freestanding bathtub, and a large mirror.

Deluxe Apartment with City View

  • 62 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Apartment 2 Bedroom City View

A hotel room with a large window offering a city skyline view, a bed, and a nightstand with a lamp.

Deluxe Apartment 2 Bedroom City View

  • 99 sq m
  • 1 bedroom
  • Sleeps 9
  • 1 King Bed and 3 Twin Beds

About the neighborhood

Located in Bukit Bintang neighborhood, KL Service Apartment at Times Square is connected to a shopping center. Berjaya Times Square and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park. Traveling with kids? Consider Petrosains Science Discovery Centre, or check out an event or a game at Bukit Jalil National Stadium. Spend some time exploring the area's activities, including winery tours. Visit our Kuala Lumpur travel guide
Map
Berjaya Times Square East Tower, Suite A-40-09, No.1, Jalan Imbi, Kuala Lumpur, 55100

What's nearby

  • A large indoor amusement park with a roller coaster, Ferris wheel, and various rides.
    Berjaya Times Square
    1 min walk - 0.0 miles
  • A bustling street market with people dining at tables, food stalls, and large cooking pots.
    Jalan Alor
    3 min walk - 0.2 miles
  • A busy urban street with various vehicles, including taxis and a large truck.
    Changkat Bukit Bintang
    5 min walk - 0.3 miles
  • A busy urban street with a prominent building labeled 'Pavilion' and 'Armani / KL' on its facade.
    Pavilion Kuala Lumpur
    10 min walk - 0.6 miles
  • A busy street with a prominent sign for Jalan Petaling Street.
    Petaling Street Market
    17 min walk - 0.9 miles

Getting around

  • Imbi Station
    2 min walk
  • Kuala Lumpur Pasar Seni Station
    3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah)
    37 min drive

Restaurants

  • Starbucks
    2 min walk
  • Hometown Hainan Coffee
    1 min walk
  • Crown KTV
    4 min walk
  • Restorant Castle Place
    1 min walk
  • LIANG Sandwich Bar (粮全其美)
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transportation

  • Electric car charging station on site
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Free bus station shuttle
  • Free shopping center shuttle
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (MYR 30 per day)
  • Valet parking on site (MYR 25 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Things to do

  • 2 outdoor pools
  • Art gallery
  • Basketball
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Games
  • Gym
  • Heated pool
  • Indoor tennis court
  • Library
  • Outdoor pool (guest access)
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping mall
  • Steam room
  • Table tennis
  • Theme park character encounters

Family friendly

  • 2 outdoor pools
  • Bowling alley
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Crib (surcharge)
  • Fenced pool
  • Free babysitting
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Playground
  • Pool gate
  • Separate bedroom
  • Soundproofed rooms
  • Theme park character encounters

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Accessible bus station shuttle
  • Elevator (36 inch wide door)
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 45 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Egyptian cotton sheets
  • Extra futon (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fireplace
  • Iron/ironing board
  • Living room
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Berjaya Times Square Srvice Suites East Tower, No1, Jalan Imbi.]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for MYR 30.0 per night

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 200.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: MYR 30 per day
  • Valet parking fee: MYR 25 per stay
  • Futon bed fee: MYR 30 per night
  • Crib (infant bed) fee: MYR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Frequently asked questions

Does KL Service Apartment at Times Square have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool types include heated pools. Pool access is from 7:00 AM–8:00 PM.

Is KL Service Apartment at Times Square pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MYR 30 per day. Valet parking is available for MYR 25 per stay.

What time is check-in at KL Service Apartment at Times Square?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at KL Service Apartment at Times Square?

Check-out is at noon.

Where is KL Service Apartment at Times Square located?

This family-friendly Kuala Lumpur hotel is located near the airport, within a 15-minute walk of Berjaya Times Square and Pavilion Kuala Lumpur. KLCC Park and Petaling Street Market are also within 1 mi (2 km). Imbi Station is only a 2-minute walk and Hang Tuah Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

KL Service Apartment at Times Square Reviews

7.0

Good

6.8

Cleanliness

8.6

Location

7.2

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 39 out of 125 reviews
Rating 8 - Good. 29 out of 125 reviews
Rating 6 - Okay. 30 out of 125 reviews
Rating 4 - Poor. 8 out of 125 reviews
Rating 2 - Terrible. 19 out of 125 reviews

Reviews

Verified review

10/10 Excellent

Liked: Amenities
Location of the property is prefect
Stayed 3 nights in Dec 2024
Verified review

6/10 Okay

Very central great location to get buses for day tours and the bus to and from Singapore. Property quite dated and tired
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
It is directly connected to s big shopping mall and opposite Lalaport. Very convenient location. The service apartment is clean but run down. Both toilet doors are warped and unable to close. The wooden door frames are rotten and carpet stained. No shower gel and room slippers provided, otherwise it's a good stay.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 20 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Host

The Host, Riyadh, He was Great, Helpsom and polite. 10 of 10 points to Him
Stayed 7 nights in Jul 2025
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
Alll furniture is room is old and cleanliness needs to be stepped up tenfold
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort
Please not that there is no parking provided
Stayed 1 night in Jul 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
So bad, dirty, old, broken furniture, towels have bad smell and never ill be there
Stayed 2 nights in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outdated property with dirty amenities

Hotel is filthy with outdated toilet, difficult to flush. The bath tub was full of dust and stains, i was too hesitant to use the toilet and the bathtub becuase of stains and all the marks that were present there.
Stayed 2 nights in Apr 2025
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The shower head not working, tried contacting the place no reply. Messaged them also no reply.
Stayed 3 nights in Oct 2025
Verified review

4/10 Poor

Liked: Room comfort
Disliked: Cleanliness, staff & service

Not good hospitality service

Locations excellent, No desk at the lobby, just a little table nobody to help at check in, had to look for the security to call someone to come down , waited almost 45 min. before someone came down with a room key, had to give 100 Malaysian money cash for deposit no credit card accepted, Had Wifi problem in the room took over a day before someone came to fix it. , at check out is the same had to call a number and someone waited for you with the 100 malaysian cash but must turn the room key in first
Stayed 6 nights in Oct 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
1st room they gave us was listed non smoking but had smoke smells. They provided no other options but to spray perfume. Extremely dirty towels and sheets, including blood, hair, and dirt. Rugs were filthy and smelled of urine. The second room they gave us was equally dirty, had smelly mildewed shorts from previous guest hanging in the closet - and the electricity got cut at night from the power company because they didn't pay the electric bill. The electricity was not restored.
Stayed 2 nights in Oct 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1日泊まるぐらいなら我慢できるレベル。
Stayed 1 night in Jan 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
予約していた部屋はすでにブッキングされていては入れないと言われ、この予約をキャンセルして、別の部屋を案内されました。 レジデンスの入り口の対応もガードマンしかいない入り口で、どうしようかとついたのが夜でしたので、しばらく待たされました。 どうなっているのでしょう。確認してください。とても弊社への信頼も揺らぎました。
Stayed 9 nights in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommend

4인 예약인데 휴지도 절반만 남아있었고 드라이기도 없어 요청했는데 불친절했습니다. 숙소에서 냄새가 많이났고 청결하지 않았습니다. 4인인데 수건도 2개밖에 안나오고 온수도 잘 나오지 않았습니다. 쇼핑몰이 옆에 있어 위치는 매우 좋았는데 숙소가 많이 더럽고 냄새도 많이났습니다.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apartment yang Selesa

keadaan tempat kediaman sangat selesa dan mempunyai fasiliti kolam renang. Parkir harus dibayar sendiri.
Stayed 3 nights in Feb 2024
Verified review

6/10 Okay

Slidt men rent

Billeder levede ikke op til lejlighedens stand. Lejligheden fremstod slidt og sofaen beskidt, men ellers var lejligheden ren. Personen som vi skulle tjekke ind hos gav os blot en nøgle i lobbyen, det var det information vi fik om stedet. Faciliteterne i bygningen er super lækre, en super børne venlig og stor pool og et udemærket fitness rum.
Stayed 2 nights in Jul 2023
Verified review

4/10 Poor

Disliked: Amenities
鍵が開かなくなってしまい連絡が取れなかっりした。鍵を直したが今度は鍵がかからず部屋を変えて一日中時間を無駄に しまし。
Stayed 8 nights in Feb 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
トイレが水漏れして何時でも床がびしょびしょで滑るので危ない事ともっていったスリッパがダメになった。
Stayed 5 nights in Feb 2023
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities

Good.

First day we arrived, one our clean towel was damp and wasn’t that clean. 2nd day our toilet bowl was almost overflowed and they came to fix it 30 minutes later. Overall a good but can be improve.
Stayed 3 nights in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good service and nice place for family
Stayed 2 nights in Jul 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities
We requested but did not get two access cards. The room was freezingly cold, when requested for two blankets, we got only one! There's no complimentary coffee, tea or suger. They charged an extra $10 per night, when I'm supposed to have paid in full! I'll never return to KL Service Apt, even if they paid me!
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room view was fantastic and please rectify your TV channel cos in the room cannaot watch
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Accessible to food and shopping.
Stayed 1 night in Nov 2019