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Four Points By Sheraton Kuala Lumpur, City Centre

4.5 star property
Luxury hotel with 2 restaurants connected to the convention center in Kuala Lumpur

Choose dates to view prices

Photo gallery for Four Points By Sheraton Kuala Lumpur, City Centre

2 restaurants, breakfast, lunch served; local and international cuisine
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
2 restaurants, breakfast, lunch served; local and international cuisine
Exterior
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Four Points By Sheraton Kuala Lumpur, City Centre places families near the Petronas Twin Towers. Guests enjoy the outdoor pool with a waterslide for kids, relax at the Mandara spa, and savor local cuisine at two unique restaurants.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Parking available

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Room, 1 King Bed, Tower (View)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Tower (View)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (Tower)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking (Tower)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Pool View (Pool Access)

Room, 2 Double Beds, Non Smoking, Pool View (Pool Access) | 1 bedroom, minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Pool View (Pool Access)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Tower (View)

Deluxe Room, 1 King Bed, Tower (View) | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Tower (View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View

LCD TV

Executive Suite, 1 King Bed, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
Pillow menu
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Non Smoking

1 bedroom, minibar, in-room safe, desk

Family Suite, 2 Bedrooms, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Studio, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
Pillow menu
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Suite, 1 King Bed

LCD TV

Premier Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
Pillow menu
  • 82 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Double Beds, Non Smoking, City View

LCD TV

Executive Suite, 2 Double Beds, Non Smoking, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
Pillow menu
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, City View

1 bedroom, minibar, in-room safe, desk

Suite, 2 Bedrooms, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
Pillow menu
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool Access, Pool View

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Pool Access, Pool View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 2 Double Beds

LCD TV

Premier Suite, 2 Double Beds

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
Pillow menu
  • 82 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Map
Corner of Jalan Sultan Ismail, & Jalan Ampang, Kuala Lumpur, 50450

What's nearby

  • Petronas Twin Towers - 9 min walk - 0.5 miles
  • Suria KLCC Shopping Centre - 10 min walk - 0.6 miles
  • Kuala Lumpur Tower - 10 min walk - 0.6 miles
  • KLCC Park - 12 min walk - 0.7 miles
  • Pavilion Kuala Lumpur - 17 min walk - 0.9 miles

Getting around

  • Bukit Nanas Station - 3 min walk
  • Kuala Lumpur Masjid Jamek Station - 19 min walk
  • Kuala Lumpur International Airport (KUL) - 56 min drive

Restaurants

  • ‪Saloma Bistro & Theatre Restaurant - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Cafe: In House - ‬4 min walk
  • ‪R Club Lounge - ‬2 min walk
  • ‪Hard Rock Cafe Kuala Lumpur - ‬4 min walk

About this property

Four Points By Sheraton Kuala Lumpur, City Centre

Luxury family-friendly hotel near Petronas Twin Towers
Located close to Kuala Lumpur Tower and Suria KLCC Shopping Centre, Four Points By Sheraton Kuala Lumpur, City Centre provides a poolside bar, a playground, and dry cleaning/laundry services. Indulge in some rest and relaxation at Mandara, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and local and international cuisine. Enjoy the 24-hour gym, as well as activities like rock climbing. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a conference center and a free kid's club.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, a front-desk safe, and wedding services
  • A banquet hall, an elevator, and concierge services
Room features
All 513 rooms feature comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LCD TVs with digital channels
  • Wardrobes/closets, separate sitting areas, and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (MYR 10 per day)
  • Secured valet parking on site (MYR 70 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MYR 98 for adults and MYR 49 for children
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Sichuan Kitchen
  • The Mesh

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Rock climbing
  • Waterslide

Family friendly

  • Children's pool
  • Free children's club
  • In-room crib
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 27 meeting rooms
  • Conference center (28,148 square feet of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lever door handles
  • Magnifying mirror
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic soft drink bottles
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 98 for adults and MYR 49 for children
  • Covered self parking fee: MYR 10 per day
  • Secured valet parking fee: MYR 70 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Four Points By Sheraton Kuala Lumpur City Centre
Four Points By Sheraton Kuala Lumpur, City Centre Hotel
Four Points By Sheraton Kuala Lumpur, City Centre Kuala Lumpur

Frequently asked questions

Does Four Points By Sheraton Kuala Lumpur, City Centre have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–7:00 PM.

Is Four Points By Sheraton Kuala Lumpur, City Centre pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Points By Sheraton Kuala Lumpur, City Centre?

Self parking is available for MYR 10 per day. Valet parking is available for MYR 70 per day.

What time is check-in at Four Points By Sheraton Kuala Lumpur, City Centre?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Four Points By Sheraton Kuala Lumpur, City Centre?

Check-out is at noon.

Where is Four Points By Sheraton Kuala Lumpur, City Centre located?

This family-friendly Kuala Lumpur hotel is located in the business district, within a 15-minute walk of Petronas Twin Towers, Suria KLCC Shopping Centre, and KLCC Park. Kuala Lumpur Tower and Pavilion Kuala Lumpur are also within 1 mi (2 km). Bukit Nanas Station and Dang Wangi Station are within a 5-minute walk.

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Four Points By Sheraton Kuala Lumpur, City Centre Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 117 out of 166 reviews
Rating 8 - Good. 34 out of 166 reviews
Rating 6 - Okay. 9 out of 166 reviews
Rating 4 - Poor. 3 out of 166 reviews
Rating 2 - Terrible. 3 out of 166 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Swati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great location and we enjoyed our stay at the Four Points!
Stayed 3 nights in Jun 2025

10/10 Excellent

YAZMEEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place for a family - the pool, playground, clubhouse and food was amazing! We received a welcome gift for the kiddos and the kiddos loved their time here. Will definitely come back again!
Stayed 1 night in Jul 2025

10/10 Excellent

Kwong hwee

Liked: Cleanliness, amenities, property conditions & facilities
Hotel ambient was good. The lady Ms Iman was good to upgrade my stay with a good view to the twin tower. Really appreciated and enjoyed my stay at Four point Sheraton city center.
Stayed 1 night in Jun 2025

10/10 Excellent

Firdaus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At check-in, I asked if the room I booked has any special view which the staff said no. Few seconds after that, she said she moved my room to the one with the twin tower view due to low occupancy. How nice. My daughter and spouse were absolutely loved the view. Thank you
Stayed 2 nights in Sep 2025

10/10 Excellent

Pratik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay here. Our kids had a blast. Staff were so friendly, kind and courteous. Hotel has definitely been designed for families.
Stayed 2 nights in Jan 2025

8/10 Good

SYED ABU SAYED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and always willing to please. Central location and easy transport access.
Stayed 3 nights in Jan 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and comfort to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Mirela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book it!

Lovely hotel with helpful staff, spacious rooms, delicious breakfast steps away from the Petrona Towers
Views from my room
Views from my room
Stayed 1 night in Mar 2025

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at this property in one of the family rooms with twin towers view. It was brilliant. Children love the bunk bed. Highly recommended for families.
Stayed 1 night in Apr 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff
Stayed 5 nights in Feb 2024

8/10 Good

Mark

Liked: Cleanliness
Nice hotel. Unfortunately it was tarnished by a poor functioning shower that they were usable to fix, despite repeayed requests to do so. Hotel food was great.
Stayed 3 nights in Feb 2025

10/10 Excellent

shoban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Good place to stay . Feel expensive
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay. Nice hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Uzma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Amazing experience with great facilities for families.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ahmad Fadhil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Room was really good. Will definitely stay again
Stayed 2 nights in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for seeing KL
Stayed 3 nights in Jul 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love their pool & playground facilities for family fun. All the staff are very welcoming with tip top service. The only downside is the smell of the rooms walkway (level 4) wasn't so pleasant.
Stayed 1 night in Jan 2025

10/10 Excellent

Perdita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay here! Although the reception was crowded and busy upon our arrival, the room was clean and the view was amazing! It was also very centrally located - walking distance from the twin towers etc. I highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Sahir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so good very good must try
Stayed 4 nights in Oct 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was stellar!
Stayed 4 nights in Mar 2024

4/10 Poor

Ken

Liked: Property conditions & facilities, room comfort
The shower water doesn’t reach a comfortable temperature—it’s either too hot or too cold. The hallway is quite noisy, likely due to the number of families with children staying here.
Stayed 2 nights in May 2025

10/10 Excellent

Walieed

Liked: Amenities
Definitely I’ll be back thank you guys
Stayed 5 nights in Jan 2025

10/10 Excellent

Ashna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Convenient location and easy to catch a Grab from there. Only downside was the noise from the streets at night.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & quality stay

I had a wonderful stay here! All the staff were incredibly friendly—from the front desk to the team at The Mesh restaurant, the pool staff, and even the bellboys, everyone was so welcoming. This was my first time visiting Kuala Lumpur, and it made me want to come back. Such an amazing city!! :)
Stayed 3 nights in Nov 2024

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