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BIG M Hotel

Property class: 2

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Photo gallery for BIG M Hotel

An outdoor seating area with tables and chairs, potted plants, and a glass ceiling structure. - BIG M Hotel (Kuala Lumpur)
A wooden shelving unit with various decorative items and plants. - BIG M Hotel (Kuala Lumpur)
A modern kitchen with wooden cabinets, a built-in shelf unit, and a Christmas tree. - BIG M Hotel (Kuala Lumpur)
A hotel with a McDonald's restaurant on the ground floor. - BIG M Hotel (Kuala Lumpur)
A man in a white shirt conducting a temperature check on another man in a blue shirt at a hotel reception area with a sign reading "BIGM HOTEL". - BIG M Hotel (Kuala Lumpur)
Close to Petaling Street Market and Kuala Lumpur Tower, BIG M Hotel provides amenities like a terrace. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Family

A hotel room with two beds, a nightstand with a phone, and a potted orchid.

Deluxe Family

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Queen

A hotel room with a large bed, a nightstand with a phone, a potted plant, and two framed pictures on the wall.

Deluxe Queen

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Queen No Window

A neatly made bed with white linens, a wooden nightstand with a phone, and a wall-mounted light fixture.

Deluxe Queen No Window

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin

A hotel room with two beds, a telephone, and two framed pictures on the wall.

Deluxe Twin

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin No Window

A hotel room with two single beds, a wooden headboard, and a potted plant with pink flowers.

Deluxe Twin No Window

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Queen No Window

A neatly made bed with white linens, a wooden nightstand with a phone, and a wall-mounted light fixture.

Standard Queen No Window

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Queen

A hotel room with a large bed, a nightstand with a phone, a potted plant, and two framed pictures on the wall.

Superior Queen

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Queen No Window

A neatly made bed with white linens, a wooden nightstand with a phone, and a wall-mounted light fixture.

Superior Queen No Window

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin

A hotel room with two beds, a telephone, and two framed pictures on the wall.

Superior Twin

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin No Window

A hotel room with two single beds, a wooden headboard, and a potted plant with pink flowers.

Superior Twin No Window

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room with No Window

A hotel room with two beds, a desk, a TV, and a shower area.

Standard Room with No Window

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room with No Window

In-room safe, desk, soundproofing, iron/ironing board (on request)

Superior Room with No Window

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room with No Window

In-room safe, desk, soundproofing, iron/ironing board (on request)

Deluxe Room with No Window

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Standard Twin Room

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Golden Triangle, a neighborhood in Kuala Lumpur, is home to BIG M Hotel. Kuala Lumpur Tower and Batu Caves are notable landmarks, and travelers looking to shop may want to visit Petaling Street Market and Pavilion Kuala Lumpur. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Berjaya Times Square, a top attraction not to be missed. Visit our Kuala Lumpur travel guide
Map
38, Jalan Tun Perak, Kuala Lumpur, 50050

What's nearby

  • A night view of Kuala Lumpur's Petronas Twin Towers with a colorful fountain in the foreground.
    Jamek Mosque
    2 min walk - 0.1 miles
  • A historic building with a dome and minarets, surrounded by modern skyscrapers and decorated with string lights.
    Merdeka Square
    3 min walk - 0.2 miles
  • A busy street with a prominent sign for Jalan Petaling Street.
    Petaling Street Market
    5 min walk - 0.3 miles
  • A blue building with the sign "Central Market" and "Since 1888" on it.
    Central Market
    5 min walk - 0.3 miles
  • A suspension bridge in a lush green forest with a cityscape in the background.
    Kuala Lumpur Forest Eco Park
    7 min walk - 0.4 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station
    3 min walk
  • Dang Wangi Station
    15 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah)
    33 min drive

Restaurants

  • McDonald's
    1 min walk
  • KFC
    1 min walk
  • Restoran Nam Chew
    2 min walk
  • Lavantha
    1 min walk
  • Betel Leaf
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Property payment types

JCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher

Frequently asked questions

Is BIG M Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at BIG M Hotel?

Check-in begins at 2 PM.

What time is check-out at BIG M Hotel?

Check-out is at noon.

Where is BIG M Hotel located?

Located in Golden Triangle, this hotel is within a 10-minute walk of Jamek Mosque and Petaling Street Market. Kuala Lumpur Tower and Kuala Lumpur Sentral are also within 1 mi (2 km). Kuala Lumpur Masjid Jamek Station is only a 3-minute walk and Dang Wangi Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

BIG M Hotel Reviews

8.4

Very Good

8.2

Cleanliness

8.0

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 19 out of 41 reviews
Rating 8 - Good. 12 out of 41 reviews
Rating 6 - Okay. 7 out of 41 reviews
Rating 4 - Poor. 2 out of 41 reviews
Rating 2 - Terrible. 1 out of 41 reviews

Reviews

Verified review

10/10 Excellent

Es

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Helpful staff. It's close to the monorail which is great for transportation, but you do hear it throughout the day. But it's not too loud. Great location. Definitely good value for the money considering it's a budget option.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hidden gem in KL.

Excellent place to stay in Kuala Lumpur. Staff were amazing and, the room & beds were excellent. We had a little difficulty regulating the a/c but, it was a minor inconvenience. We loved our stay here.
Stayed 5 nights in Nov 2024
Verified review

8/10 Good

Wen Hsi

Liked: Cleanliness, staff & service, amenities
Small room with not much space for items. GREAT LOCATION. Easy access to transit and tourist areas. Luggage storage available on site.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Rooms are very good w AC and nice in room bathroom. Excellently situated almost in the Masjid Jamek Station. 10-20 mins via LRT MRT to n from any place- Bukit Bingtang KLCC Batu Caves Thean Hou KL Sentral Merdeka etc.. Most importantly walkable within 20-30 mins from anywhere in KL after midnight.Safe neighbourhood- as is all KL. Highly Recommended.
Stayed 5 nights in Sep 2025
Verified review

8/10 Good

Anne

Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly,the room was clean, the a/c worked. The hot water didn't but then it was 34° outside, so not essential. All good
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

KAI YIN

Liked: Cleanliness, amenities, property conditions & facilities
the room is clean, the location is excellent
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

TAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room, sheets, bathroom are clean. Air-con is good (air-con remote stuck at 16deg) Plenty of food nearby, esp if you like briani and indian roti . 24 hr convenience store, Mac, KFC are all practically next door.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Zhanat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLOSE TO EVERYTHING
Stayed 8 nights in Dec 2024
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Close to LRT station, nearby easteries

Close to LRT station, very convenient for transfer to other locations. McD at groundfloor, Burger King and KFC opposite. Convenient to snack when hungry. Simple, clean and basic amenities in room. Electric kettle in room convenient for breakfast and bedtime drink. Good wifi. Cons: poor soundproof, can hear noise from other guests at corridor. Noisy shower head (maybe due to pump at maximum level). Lift a bit slow. Overall very comfortable with good deal. Will stay here again.
Stayed 2 nights in Jun 2018
Verified review

4/10 Poor

Siye

Disliked: Staff & service, amenities, property conditions & facilities
The Hotel is merely 150 meters away from the kuala lumpur, within walking distance to most attractions in Kuala Lumpur. Staff: efficient but unfriendly. Room has smell of sewer. At one night there was loud drilling for one hour (2-3am). Ineffective communication with Expedia: hotel insists on collecting Malaysia tourism tax though it is explicitly stated by Expedia that it will pay to Malaysia Custom. The procedure for refund exists if you how to but time consuming.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

kagami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
場所が良い。駅からすぐの大通りに即しているので安全。少し奥に入ったところにもホテルはあったけど、ちょっと入ると危ない地域もあったので、大通りに即しているMホテルで正解だった。夜も朝も、出入りしても安全なので、日本人には向いている。 スタッフが丁寧な方で、電気系統がシャットダウンしてカードが上手く作用しなかったのだが、すぐ来てくれて、システムを再セットアップ（２分程度）してくれて、すぐに回復した。海外だとトラブルはつきものだが、対応が善ければそれでOKだと考える。 冷蔵庫がないかもしれないが、マレーシアは露店が多くジュースもコーヒーもテイクアウトが前提なので、買っておく必要がない。むしろ、部屋が静かで良かった。若干、壁が薄く隣の部屋の声がよく聞こえたけど、まぁ、声の大きい人もいるよね。 最上階テラスから見る町も綺麗だったし、近所の広場や歴史的建造物とその前の命の川のライトアップがとてもきれいだった、記憶に残る。次回もまた、このホテルに泊まりたいと思う。３日間、お世話になりました。 追記；チェックインの時間より早くついたけど、何も言わずにそのままチェックインさせてくれた。聞いてみたら、空いているから大丈夫よ。と笑顔で。ホテルのおもてなしも、しっかりあって、とても良い初マレーシア滞在でした。
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

NONO

Liked: Cleanliness, staff & service
シャワーの水が少し冷たいです。シャワーを使うとトイレの方も少し濡れます。7階テラスが良かったです。多少傷んだ設備もありましたが使えます。スタッフの人は笑顔で気持ち良いです。スリッパとティッシュとリンスを持参すると良いと思います。冷房温度は自分で調節できます。荷物預かりしてくれます。
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

TOSHIKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
水周りに多少の汚れはありましたが、ベッドで虫に食われることもなく、安心して過ごすことが出来ました。
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

SUMI

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
2泊しましたが、エアコンの効きが非常に悪く、寝苦しい夜を過ごしました。 小さな虫を何匹も見かけました。 安宿に慣れてある人は大丈夫かと思います。
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

HAYATE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
繁華街まで歩いて行けるので立地がとても魅力的です
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Mitsuki

Liked: Cleanliness, amenities
地下鉄からすぐで便利だし、近くにスーパーや飲食店もたくさんあります。治安も悪くないので安心です
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
複数路線が乗り入れする駅の近くにあり、観光に便利でした。清潔感もあります。 近くの部屋や廊下からの声が割と聞こえるところだけ難点ですが、お値段以上の満足感です！
Stayed 3 nights in Jan 2025
Verified review

6/10 Okay

MICHIYO

Disliked: Cleanliness, staff & service

ちょっとがっかり

最初案内された部屋にはゴキブリがいた。 苦情を言ったらすぐに部屋を変えてくれたが、しばらく使っていなかったのか、エアコンがカビっぽく、匂いがした。 他の宿泊者がドアを閉める時の音が響き渡り、何度も起こされてゆっくり寝る事ができなかった。 以前宿泊したときは快適だったのに、がっかり。 もう利用しないと思う。
Stayed 3 nights in Jan 2025
Verified review

6/10 Okay

HORIE

Disliked: Cleanliness, amenities, property conditions & facilities
ツインルームで予約したのに、最初ダブルルームを案内されました。説明したらツインルームを用意してくれましたが、その部屋は使用済みのシャワーキャップが扉にかかっていたり、トイレットペーパーが切れていたりと清掃済みなのか不安になりました。部屋を変えてもらったり、トイレットペーパーをもらったり、いちいち説明しなければいけないのはちょっと面倒でした。
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

MAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から近くて便利でした。スタッフがとても親切です。
Stayed 3 nights in Aug 2024
Verified review

6/10 Okay

ABDESSALEM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le seul problème est l’humidité dans notre première chambre
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Archie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super friendly and helpful. The rooms are a reasonable size. The top floor sitting and eating area is clean and comfortable. The hotel has done a lot to make the limited space in downtown KL welcoming and homelike.
Stayed 4 nights in Jan 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コスパがよく快適で清潔なホテルでした。
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is such a pleasant experience staying at this hotel. Staying here was one of the highlight of my 3rd trip to KL. It is the best budget hotel I've ever stayed. The room was clean and comfortable, the hot water and the shower was great, we got a hairdryer, an electric kettle, all bath essentials. The staffs were all very friendly and cheerful all the time. And what I love the most was the ROOFTOP!! It's so clean and comfy and there's a lot spaces to chill and have a chat at the reading room. Overall I just can thank enough to the staffs and thankful I came across this hotel which is located next to McDonald's and lots of convenience store and near LRT station, like really near, just a minute walking. Definitely gonna come back here and gonna recommend this hotel to my friends and families.
Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Preis-Leistungsverhältnis! Schnelles und einfaches Check-In/-Out. Gute Lage. Nettes Personal.
Stayed 3 nights in May 2019