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Hotel Unicus Palace Old Town - Destigo Hotels

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A grand lobby with a staircase, elegant chairs, and a fireplace. - Hotel Unicus Palace Old Town - Destigo Hotels (Kraków)
A dining area with a table set for two, surrounded by chairs, a potted plant, and wall-mounted lighting. - Hotel Unicus Palace Old Town - Destigo Hotels (Kraków)
A spacious room with a large window, a wicker chair, a small table, and potted plants. - Hotel Unicus Palace Old Town - Destigo Hotels (Kraków)
Premium Double Room | Bathroom - Hotel Unicus Palace Old Town - Destigo Hotels (Kraków)
Bar (on property) - Hotel Unicus Palace Old Town - Destigo Hotels (Kraków)
Luxury
5.0 star property
9.6

Exceptional

Tranquil palace in Old Town

Sophisticated underfloor heating warms the luxurious bathrooms in this heart-of-Krakow retreat. Steps from the Old Town square, the hotel blends ancient atmosphere with modern refinement. After sightseeing, guests can enjoy complimentary afternoon wine while the concierge arranges local experiences.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, minibar, in-room safe

Standard Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

A hotel room with a bed, a sofa, a desk, and a chair. There are wall sconces and a window with curtains.

Superior Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

A hotel room with a large bed, a desk, and a chair. There are two wall-mounted lamps on either side of the bed.

Deluxe Double Room

9.6 out of 10
Exceptional
(13 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Suite

A modern bathroom with a glass-enclosed shower, a white marble sink, and gold fixtures.

Standard Suite

10.0 out of 10
Exceptional
(13 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Double Room

A spacious loft bedroom with a high ceiling, a large window, and a cozy seating area with a sofa and armchairs.

Premium Double Room

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

A hotel room with two beds, a desk, and a chair.

Standard Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room

A hotel room with a bed, a chair, a nightstand, and a wall-mounted toilet.

Economy Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Kraków Old Town, a neighborhood in Kraków, Hotel Unicus Palace Old Town - Destigo Hotels is in the entertainment district and near a train station. Wawel Castle and Wieliczka Salt Mine are notable landmarks, and travelers looking to shop may want to visit Main Market Square. Looking to enjoy an event or a game while in town? See what's happening at Marshal Jozef Pilsudski Stadium or Wisla Stadium. Looking to get your feet wet? canoeing, boat tours and swimming adventures can be found near the property. Visit our Kraków travel guide
Map
Slawkowska 13-15, Kraków, Malopolskie, 31-016

What's nearby

  • A bustling outdoor café area with stone buildings and outdoor seating.
    Main Market Square
    2 min walk - 0.1 miles
  • A historic castle with a prominent tower and a large arched entrance.
    Planty Park
    2 min walk - 0.1 miles
  • A historic square with a prominent clock tower and a large building with arches and domes.
    Cloth Hall
    3 min walk - 0.2 miles
  • A bustling square with a prominent church tower, a statue, and surrounding historic buildings.
    St. Mary's Basilica
    5 min walk - 0.3 miles
  • A historic brick building with multiple towers and a central courtyard.
    Kraków Barbican
    6 min walk - 0.4 miles

Getting around

  • Sanktuarium Bożego Miłosierdzia Tram Stop
    10 min drive
  • Kraków Główny Station
    18 min walk
  • John Paul II - Balice Airport (KRK)
    37 min drive

Restaurants

  • Lindo Bar
    1 min walk
  • Gościnna Chata
    1 min walk
  • Morskie Oko
    2 min walk
  • Free Pub
    1 min walk
  • Café Camelot
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (PLN 120 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 99 for adults and PLN 50 for children

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heated floor
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 50 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for PLN 150.0 per night

Cribs (infant beds) are available for PLN 60 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 99 for adults and PLN 50 for children
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 150 (one-way)
  • Self parking fee: PLN 120 per day
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 60 per stay
  • Rollaway bed fee: PLN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

Frequently asked questions

Is Hotel Unicus Palace Old Town - Destigo Hotels pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of PLN 50 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for PLN 120 per day. Limited spots are available.

What time is check-in at Hotel Unicus Palace Old Town - Destigo Hotels?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Unicus Palace Old Town - Destigo Hotels?

Check-out is at noon.

Does Hotel Unicus Palace Old Town - Destigo Hotels provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 150 per vehicle applies.

Where is Hotel Unicus Palace Old Town - Destigo Hotels located?

Located in Kraków Old Town, this luxury hotel is within a 5-minute walk of Historical Museum of Krakow and Main Market Square. Florianska Street and Krzysztofory Palace are just steps away. Kraków Główny Station is 18 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Unicus Palace Old Town - Destigo Hotels Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 265 out of 314 reviews
Rating 8 - Good. 35 out of 314 reviews
Rating 6 - Okay. 7 out of 314 reviews
Rating 4 - Poor. 3 out of 314 reviews
Rating 2 - Terrible. 4 out of 314 reviews

Reviews

Verified review

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near square and dining.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Sacha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, ideal location.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in old town. Friendly, courteous, helpful and prompt staff. Would stay again!!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Bartosz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places we’ve stayed in Krakow. We even ended up extending our stay here! The staff was so helpful. The room was VERY cleans and comfortable. 11/10 recommend!!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location. Staff was extremely friendly and helpful.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t have been happier than the choice of this hotel. Excellent location and very helpful and friendly staff.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally positioned near the main square and with good shopping possibilities nearby
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Babeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and great location. Staff very helpful and breakfast is plenty of choices and delicious, good value for money too!
Stayed 3 nights in May 2026
Verified review

6/10 Okay

robert

Disliked: Amenities
Best feature of hotel is its location close to old town Room was very small but shower was very large
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Simon Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Massive rooms, clean and tidy, the staff couldn’t do more for you you if they tried. Wonderful stay!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Hady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right in the heart of everything. We were a 2 minute walk to the main square, with shops, restaurants, cafes and sight seeing abundant to the max. Would def stay here again
Market square. Less than 2 min walk
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Even

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel centrally located. Do not have a gym, but apart from that is good choice.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the city main square
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel breakfast amazing Should have a bar open for residents
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location only a couple of minutes from main square, but quiet street. Fantastic room with lovely amenities. Good breakfast choices. Lovely staff.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful beautiful hotel Highly recommend this hotel right in the old town lovely friendly staff Will definitely be returning here
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top hotel in great location of all the main places to go. A stones throw from the main square. The hotel and rooms were immaculate
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Lovely little hotel with a wonderfully central location and very well appointed!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Great hotel, fantastic location and gorgeous rooms and lovely breakfast. Would definitely stay there again and recommend.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right off of the old town square. Lots of restaurants and shops nearby. Note though that you can’t order an Uber directly to the hotel because it’s in the “historic” / no car zone.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
The room was spotless, staff very helpful and location excellent.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in a great location

Lovely hotel in a great location, comfortable rooms, helpful and pleasant staff. Overall a pleasant stay.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was very nice and helpful. Great location
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent great location and next to loads of lovely restaurants
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

jane

Liked: Cleanliness, amenities, property conditions & facilities
The Unicus Palace is a beautiful hotel. We had a wonderful stay. The rooms were beautiful and the beds were very comfortable. The staff were very helpful going out of thier way to help.
Stayed 4 nights in Jan 2026