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Hotel Royal

Property class: 3.5

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Photo gallery for Hotel Royal

A historic building with a classic architectural style, featuring a prominent entrance with a balcony and a sign that reads "HOTEL ROYAL." - Hotel Royal (Kraków)
A reception area with a reception desk labeled "RECEPCJA," an ATM, a clock, a plant, and a chandelier. - Hotel Royal (Kraków)
A buffet with various food items including meats, cheeses, and salads. - Hotel Royal (Kraków)
A bar area with wooden bar counter, red bar stools, and shelves stocked with bottles. - Hotel Royal (Kraków)
A hotel room with a large bed, a desk with a computer, a chair, and a TV. - Hotel Royal (Kraków)
Close to Wawel Castle and Main Market Square, Hotel Royal provides dry cleaning/laundry services, a bar, and conference space. The on-site restaurant offers breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Single Room

A hotel room with a bed, desk, chair, TV, and a small table with a vase of flowers.

Deluxe Single Room

  • 14 sq m
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Double or Twin Room

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Deluxe Double or Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Triple Room

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Deluxe Triple Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Apartment

A room with four wooden chairs and a small table with fruit.

Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 80 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Single Room

A neatly made bed with a green patterned bedspread, a wooden nightstand with a lamp, and a framed picture on the wall.

Standard Single Room

10.0 out of 10
Exceptional
(4 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

A room with two beds, each with a wooden headboard, flanked by nightstands with lamps. The walls have a floral wallpaper pattern, and there are framed pictures above the beds.

Standard Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room

A hotel room with a bed, a desk, a chair, a TV, and a lamp.

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

About the neighborhood

Located in Kraków, Hotel Royal is in the city center. Wawel Castle and Wieliczka Salt Mine are notable landmarks, and travelers looking to shop may want to visit Main Market Square. Jordan Park and International Cultural Centre are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Kraków travel guide
Map
Sw. Gertrudy, 26-29, Kraków, Lesser Poland Voivodeship, 31-048

What's nearby

  • A historic castle with a prominent tower and a large arched entrance.
    Planty Park
    1 min walk - 0.1 miles
  • A historic building with a clock tower and two domes, surrounded by autumn foliage.
    Royal Road
    2 min walk - 0.1 miles
  • A historic castle with red-tiled roofs, green domes, and a prominent tower.
    Wawel Castle
    5 min walk - 0.3 miles
  • A bustling outdoor café area with stone buildings and outdoor seating.
    Main Market Square
    11 min walk - 0.6 miles
  • A bustling square with a prominent church tower, a statue, and surrounding historic buildings.
    St. Mary's Basilica
    11 min walk - 0.6 miles

Getting around

  • Turowicza Station
    7 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop
    7 min drive
  • John Paul II - Balice Airport (KRK)
    28 min drive

Restaurants

  • Stradom House Autograph Collection
    3 min walk
  • Gaia
    3 min walk
  • Pod Wawelem - Kompania Kuflowa
    1 min walk
  • Bar Mleczny Pod Temidą
    6 min walk
  • Pod Aniołami Restauracja
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (PLN 70 per night)
  • Street parking available
  • Area shuttle (surcharge)
  • Self parking on site (PLN 90 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: PLN 50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Ski storage

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 440 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • 4 buildings
  • 4 floors
  • Built in 1898
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property will be closed from November 26 2023 to November 9 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 50.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 100.00 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 50 per person
  • Self parking fee: PLN 90 per night (in/out privileges)
  • Nearby parking fee: PLN 70 per night (30 ft away)
  • Pet fee: PLN 50.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 100.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel Royal pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of PLN 50.00 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for PLN 90 per night.

What time is check-in at Hotel Royal?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Royal?

Check-out is at noon.

Where is Hotel Royal located?

Located in Kraków Old Town, this hotel is within a 10-minute walk of Planty Park and Wawel Castle. Main Market Square is 0.5 mi (0.9 km) away. Kraków Główny Station is 27 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Royal Reviews

8.2

Very Good

8.4

Cleanliness

9.4

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 171 out of 506 reviews
Rating 8 - Good. 216 out of 506 reviews
Rating 6 - Okay. 88 out of 506 reviews
Rating 4 - Poor. 21 out of 506 reviews
Rating 2 - Terrible. 10 out of 506 reviews

Reviews

Verified review

10/10 Excellent

KENNETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to wawal castle Walking distance to old Town Square The hotel is located in old Town 20 min walk to krakow gowny station which travels to and from the airport for approximately $4.00 The buffet breakfast is excellent
Stayed 6 nights in Oct 2023
Verified review

10/10 Excellent

Nicolette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and accommodating staff, super convenient area to stay in. Parking is sort of first come first serve so you might have to park elsewhere if the capacity of the lot is full.
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room was not ready until 6:00pm. The cleaning lady takes too long and wanted to clean the room the next day at 5:00pm..the service personal in the restauraunt were not friendly. The bread basket was empty and we asked for more and one said no..LOL crazy. Also the restaurant and bar was not opened in the evening. Otherwise the location is the best, right in the middle of all sightseeing events.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, huge rooms, big breakfast, has its own parking place.
Stayed 1 night in Jun 2023
Verified review

8/10 Good

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay. The room had real character, with a modern bathroom, The restaurant had limited range but the food was excellent.
Stayed 2 nights in Nov 2022
Verified review

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service
Pleasant people & facilities, located on the park around old town, everything I wanted was walk-able.
Stayed 4 nights in Nov 2022
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't fault the hotel, stayed for 3 nights slept like a log , breakfast was spot on and position of the hotel is perfect for anybody that want a hotel within walking distance of anywhere whether it be wawel castle, the square or kazmiers
Stayed 2 nights in Apr 2023
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Hayleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Very clean room and staff were always welcoming and helpful. Only downfall was having a double bed but only a single duvet, think it would have been more comfortable having a duvet to fit the bed. Overall a nice hotel and great location.
Stayed 3 nights in May 2023
Verified review

10/10 Excellent

MAGDALENA

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious and clean. Very friendly and helpful customer service. I used this hotel before, never disappointing. Thank you.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Gaelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, located not too far from the square. Fair price. Cleanliness okay. We will stay at this hotel again when in Krakow. Thank you!
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worn-out but clean hotel in a fantastic location

The Hotel Royal is in a truly royal location, just around the corner from the landmark Wawel castle and a short walk from both the town center and the old Jewish quarter. It is, however, desperately in need of renovation and modernization. That makes it perfect for the budget traveler, since a hotel in this location would ordinarily be either very expensive or very bad. The Royal is clean, pleasant, and "good enough" -- though run-down with very old furniture and fittings.
Stayed 2 nights in Jun 2022
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. Only very minor dislike - all the furniture was dark brown - could do with refreshing - but it is not a criticism.
Stayed 3 nights in Jun 2023
Verified review

6/10 Okay

Aikaterini

Disliked: Property conditions & facilities
The hotel was nice overall, but our room was facing a very busy street, and when we closed the windows it would get very hot. Even with the windows open the room stayed hot and stuffy.
Stayed 5 nights in Jul 2023
Verified review

8/10 Good

Jan Asle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stately old hotel, nice location, good parking

Nicely updated old hotel very close to the castle and the old town. Very comfortable bed, nice room, and also nice bathroom. A bit of noise due to the location on a busy street with trams and cars, but the noise insulation was pretty good, so it wasn't a problem with the window closed. The hallways were quite big and wide, and the grand staircase was also pretty impressive. The hotel does not look as grand inside as it no doubt once was, but it has been kept up nicely, and I really had no complaints. Did not look worn or neglected or anything like that. Very convenient private parking, which although it wasn't free, was the main reason I chose this hotel for my stay. I figured it wasn't easy to find decent private parking so close to the city center. Good breakfast, too. So all in all, a good choice for a decent hotel practically next to the castle, particularly if you travel by car.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Rune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk flott, med god service.

Sentrumsnært hotell med alle viktige fasiliteter tre minutter unna perfekt plassering masse gode restauranter alle de gode butikkene rett i nærheten kort vei til severdigheter
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen valor por el precio pagado. El hotel es un tanto viejo pero las instalaciones están muy bien mantenidas, las habitaciones son muy amplias, camas cómodas y el personal es muy amable. Me ayudaron sin problemas con unas necesidades que tuve y respondieron amablemente. La única contra es que mi habitación daba a la calle principal y era un tanto ruidosa por el tranvía.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Alain

Liked: Cleanliness, staff & service, amenities
Belle hôtel, un peu vieillot, situé à côté d'un parc. Très bon petit déjeuner. Par contre,le matelas a surement connue des jours meilleurs. Bien dans l'ensemble.
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Tove

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sentralt hotell, med god frokost og service.

Gammelt hotell, med store rom og veldig høyt under taket. Var skikkelig gamle tapet og gammel stil, men badet var ganske nytt. Lite dusjkabinett, men gikk greit. Litt lite varmt vann. Veldig god frokost. Alt i alt, et godt alternativ til hotell. Ligger veldig sentralt også, med Wawel slott rett ved, og nederst i gamlebyen. Trikken gikk rett utenfor så det var litt bråk, men gikk greit.
Stayed 3 nights in Sep 2023
Verified review

8/10 Good

Ulla

Liked: Cleanliness, staff & service, property conditions & facilities
Loistava sijainti ja monipuolinen aamiainen. Huoneissa kokolattiamatto, puuttui jääkaappi ja tallelokero. Rauhallinen hotelli, leveät 150cm sängyt, jopa tyyny hyvä.
Stayed 5 nights in Sep 2023
Verified review

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastisk dejlig ferie, på lækkert hotel
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Ulf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vackra Krakow

Stora rum, möblerade efter sina glansdagar, mycket charmigt. Bra läge nära spårvagnar och ligger i gamla stan. Toppenrestaurang i samma hus. Varierad stor frukost.
Stayed 3 nights in Sep 2023
Verified review

8/10 Good

Juha

Liked: Cleanliness, staff & service, amenities
Emme päässeet kirjautumaan sisälle ennakkoon ilmoitettuna aikana, vaan meitä pyydettiin palamaan reilun puolen tunnin kuluessa. Hotellin sijainti on erinomainen, sillä vanha kaupunki on aivan vieressä. Huone oli tilava. Kadulta kuuluu hieman ohiajavien raitiovaunujen ääniä, mutta onneksi yöllä niitä liikennöi vähemmän.
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trevligt

Trevlig service, sköna sängar och rent och fräscht. Bra frukost. Enda minus att spårvagnen dundrar precis utanför. Den gick dock inte hela natten.
Stayed 3 nights in Aug 2023
Verified review

6/10 Okay

Alessandro

Liked: Cleanliness, staff & service
Disliked: Room comfort

No relax

Colazione sufficiente Letto comodo tutto sommato Unico problema il tram sotto la mia finestra che mi ha fatto dormire tardi e mi ha svegliato alle 5. Da non rifare.
Stayed 1 night in Aug 2023