The place is not an establishment but some people are renting some condos which the management of this residency putting pictures everywhere that booking these apartments through websites, such as hotels.com are not allowed!!! So what we did or these people are doing is not approved by the management, what kind of shady business is this, hotels.com is charging us full fee right up front for this, it is really unacceptable, it was simply a half fraud! Yes we got the place, getting our keys by unlocking some mailboxes, nobody even asked us who we were, found the apartment ourselves, there was no water, no internet and a huge mould in the bathroom, never seen an elevator so dirty and with horrible sounds when moving, pool water seemed really unclear, we really had a nightmare, checked out after a couple hours and booked a proper hotel which was even cheaper! Hands off really, what we went through was absolutely not acceptable and I expect from hotels.com first to not advertise these anymore and a full refund!!!
