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HOTEL MYSTAYS Fuji Onsen Resort

3.0 star property
Lakefront hotel with a full-service spa and a 24-hour front desk

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HOTEL MYSTAYS Fuji Onsen Resort, near Arakurayama Sengen Park, offers indoor/outdoor mineral hot springs, laundry facilities, and free WiFi. Enjoy a buffet breakfast at the on-site restaurant with attentive staff enhancing the experience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 42 of 42 rooms

View all photos for Comfort Twin Room (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Comfort Twin Room (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room, Mt. Fuji View, Upper Floor (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Comfort Twin Room, Mt. Fuji View, Upper Floor (Eco Plan - No Cleaning Service), Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 22 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Quadruple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Family Quadruple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 29 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Family Triple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

View from room

Family Triple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed and 2 Large Twin Beds

View all photos for Standard Double Room (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Standard Double Room (Eco Plan - No Cleaning Service)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 16 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Twin Room (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Standard Twin Room (Eco Plan - No Cleaning Service)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Ground Floor (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Standard Twin Room, Ground Floor (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Bedrooms, Accessible, Non Smoking, Eco Plan - No Cleaning Service

In-room safe, free WiFi, bed sheets

Twin Room, 2 Bedrooms, Accessible, Non Smoking, Eco Plan - No Cleaning Service

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
2 bedrooms
Private bathroom
Hair dryer
Shower/tub combination
  • 28 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room 1F

In-room safe, free WiFi, bed sheets

Standard Twin Room 1F

  • Sleeps 2

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2

View all photos for Standard Double Room, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Mt.Fuji View, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Room, Mt.Fuji View, Non Smoking

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 16 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Mt.Fuji View Upper Floor (5F~7F), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Mt.Fuji View Upper Floor (5F~7F), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 16 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.6 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking, Ground Floor

In-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking, Ground Floor

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Mt.Fuji View, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Mt.Fuji View, Non Smoking

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Mt.Fuji View Upper Floor (5F~7F), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Mt.Fuji View Upper Floor (5F~7F), Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 18 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Comfort Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room, Mt. Fuji View, Upper Floor, Non Smoking

In-room safe, free WiFi, bed sheets

Comfort Twin Room, Mt. Fuji View, Upper Floor, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Bedrooms, Non Smoking

In-room safe, free WiFi, bed sheets

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Triple Room, Mt.Fuji View, Non Smoking

View from room

Family Triple Room, Mt.Fuji View, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed and 2 Large Twin Beds

View all photos for Family Triple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

In-room safe, free WiFi, bed sheets

Family Triple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed and 2 Large Twin Beds

View all photos for Family Quadruple Room, Mt.Fuji View, Non Smoking

In-room safe, free WiFi, bed sheets

Family Quadruple Room, Mt.Fuji View, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Family Quadruple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

In-room safe, free WiFi, bed sheets

Family Quadruple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 24 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Standard Double Mt.Fuji View Upper Floor (5F~7F)(Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Mt.Fuji View Upper Floor (5F~7F)(Eco Plan - No Cleaning Service), Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 16 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Mt.Fuji View Upper Floor (5F~7F)(Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Mt.Fuji View Upper Floor (5F~7F)(Eco Plan - No Cleaning Service), Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 18 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Family Triple Mt.Fuji View Upper Floor (5F-6F)(Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Family Triple Mt.Fuji View Upper Floor (5F-6F)(Eco Plan - No Cleaning Service), Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Family Quadruple Mt.Fuji View Upper Floor (5F-6F)(Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Family Quadruple Mt.Fuji View Upper Floor (5F-6F)(Eco Plan - No Cleaning Service), Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Accessible Twin Room

In-room safe, free WiFi, bed sheets

Accessible Twin Room

  • Sleeps 2

View all photos for Family Quadruple Room with Mt.Fuji View

In-room safe, free WiFi, bed sheets

Family Quadruple Room with Mt.Fuji View

  • Sleeps 4

View all photos for Family Triple Room with Mt.Fuji View

In-room safe, free WiFi, bed sheets

Family Triple Room with Mt.Fuji View

  • Sleeps 3

View all photos for Comfort Twin Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Comfort Twin Mt.Fuji View Upper Floor

  • Sleeps 2

View all photos for Comfort Twin Room

In-room safe, free WiFi, bed sheets

Comfort Twin Room

  • Sleeps 2

View all photos for Standard Twin Room With Mt.Fuji View

In-room safe, free WiFi, bed sheets

Standard Twin Room With Mt.Fuji View

  • Sleeps 2

View all photos for Standard Double Room with Mt.Fuji View

In-room safe, free WiFi, bed sheets

Standard Double Room with Mt.Fuji View

  • Sleeps 2

View all photos for Standard Double Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Standard Double Mt.Fuji View Upper Floor

  • Sleeps 2

View all photos for Standard Twin Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Standard Twin Mt.Fuji View Upper Floor

  • Sleeps 2

View all photos for Family Triple Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Family Triple Mt.Fuji View Upper Floor

  • Sleeps 3

View all photos for Family Fourth Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Family Fourth Mt.Fuji View Upper Floor

  • Sleeps 4

View all photos for Standard Twin

In-room safe, free WiFi, bed sheets

Standard Twin

  • Sleeps 2

About the neighborhood

Map
Arakura 2654, Fujiyoshida, Yamanashi, 403-0011

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Fuji-Q Highland - 5 min walk - 0.3 miles
  • Fujiyama Onsen - 14 min walk - 0.8 miles
  • Mt. Fuji Panoramic Ropeway - 2 min drive - 1.5 miles
  • Arakurayama Sengen Park - 3 min drive - 1.5 miles

Getting around

  • Kawaguchiko station - 16 min walk
  • Haneda Airport (HND) - 115 min drive

Restaurants

  • ‪中華蕎麦 とみ田監修 つけ麺 - ‬11 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪フジヤマテラス(FUJIYAMA TERACE) - ‬15 min walk
  • ‪モスバーガー - ‬9 min walk
  • ‪コメダ珈琲店 富士吉田店 - ‬8 min walk

About this property

HOTEL MYSTAYS Fuji Onsen Resort

Hotel near Fuji-Q Highland
Located close to Arakurayama Sengen Park and Kawaguchiko Music Forest Museum, HOTEL MYSTAYS Fuji Onsen Resort provides an indoor mineral hot spring (onsen), laundry facilities, and a restaurant. For some rest and relaxation, visit the 2 indoor/outdoor hot springs. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), hot springs on site, and an electric car charging station
  • Luggage storage, a vending machine, and a front-desk safe
  • Guest reviews give top marks for the helpful staff and location
Room features
All 159 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • 43-inch flat-screen TVs with digital channels
  • Refrigerators, electric kettles, and heating

Similar properties

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Highland Resort Hotel & Spa
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  • Parking included
  • Free WiFi
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9.2 out of 10, Wonderful, 1,018 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,420 for adults and JPY 1,210 for children
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 6,050

Restaurants on site

  • シェフズレシピ

Things to do

  • 2 indoor/outdoor hot springs
  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Outdoors

  • In the mountains
  • On a lake

Full-service spa

  • 2 indoor/outdoor hot springs
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 108 ºF
  • Indoor hot spring
  • Outdoor hot spring
  • Public bath open from 5:00 AM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests with food allergies should contact this property in advance.
This property's restaurant is open for dinner from 6-9 PM (last order at 8:30 PM).​
This property’s breakfast service is available only by reservation and must be requested in advance of arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2420 for adults and JPY 1210 for children
  • Hosted evening meal: JPY 6050

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The public bath is open from 5-10 AM and 3-11 PM daily.

We should mention

Hot springs access available from 3:00 PM to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
MYSTAYS Fuji Onsen Fujiyoshida
MYSTAYS Fuji Onsen
Hotel MYSTAYS Fuji
HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
MYSTAYS Fuji Onsen Fujiyoshida
MYSTAYS Fuji Onsen
Hotel HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
Fujiyoshida HOTEL MYSTAYS Fuji Onsen Resort Hotel
Hotel HOTEL MYSTAYS Fuji Onsen Resort
Hotel MYSTAYS Fuji
Hotel MYSTAYS Fujiyama
Mystays Fuji Onsen Fujiyoshida
Mystays Fuji Onsen Fujiyoshida
HOTEL MYSTAYS Fuji Onsen Resort Hotel
HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
HOTEL MYSTAYS Fuji Onsen Resort Hotel Fujiyoshida

Frequently asked questions

Is HOTEL MYSTAYS Fuji Onsen Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at HOTEL MYSTAYS Fuji Onsen Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at HOTEL MYSTAYS Fuji Onsen Resort?

Check-out is at 11 AM.

Where is HOTEL MYSTAYS Fuji Onsen Resort located?

Situated on a lake, this spa hotel is 0.3 mi (0.4 km) from Fuji-Q Highland and within 3 mi (5 km) of Arakurayama Sengen Park and Lake Kawaguchi. Kawaguchiko Music Forest Museum and Lake Saiko are also within 6 mi (10 km). Kawaguchiko station is 16 minutes by foot and Fujisan station is 22 minutes.

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Reviews

HOTEL MYSTAYS Fuji Onsen Resort Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Amenities

9.0

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 719 out of 1211 reviews
Rating 8 - Good. 311 out of 1211 reviews
Rating 6 - Okay. 126 out of 1211 reviews
Rating 4 - Poor. 33 out of 1211 reviews
Rating 2 - Terrible. 22 out of 1211 reviews

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and wonderful facilities.
Stayed 1 night in Nov 2025

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, staff was helpful, and plenty of amenities were offered.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay!!! Very clean and comfortable. Great breakfast buffet. Easy walk to the convenience store/a couple of restaurants/public transportation.
Stayed 2 nights in Nov 2025

10/10 Excellent

Zachary

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and a great view of Mt. Fuji. The staff were very nice and spoke some English. The onsen was very nice and clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Klaudia

Liked: Cleanliness, property conditions & facilities
Very clean hotel, beautiful views from room. Rooms are spacious, very clean and supplied with nice pajamas. Great onsen with an outdoor area too. Coin laundry on site. Very friendly, helpful staff. I highly recommend staying at this hotel.
Stayed 3 nights in Nov 2025

10/10 Excellent

Pui Ying

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms and amenities. The buffet is a bit pricey but overall good
Stayed 2 nights in Jun 2025

10/10 Excellent

Constantin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good ontsen on top floor with view on Mt Fuji, great breakfast (unfortunately no gluten free bread or plant-based milks), very helpful staff at helping navigate public transport.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ruethai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 2 nights in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was an excellent choice. Everything was within walking distance, and if it wasn’t cloudy, we would’ve had a great view of Mount Fuji.
Stayed 1 night in Oct 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel in a decent location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Saiizan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room with the mountain view is amazing! Even the lovely public bath has a mountain view. So close to FujiQ Highland. Convenient bus stop that connects to other areas around Kawaguchiko! Room is quite spacious for 2, with a table & 2 chairs to chill by the large windows. Will definitely stay here again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with a great view of Fuji when there are no clouds. Superb and friendly staff. Spotlessly clean. And the bonus, a 7th floor super calm onsen, with views of Fuji (if you stand up). About 7 minute walk from FujikyuHighland Station and 15-20mins from Kamaguchiko (station and lake). We are very happy with our stay here. Thank you
Stayed 3 nights in Nov 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and very helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical lovely Japanese hotel. Good restaurant. Clean and friendly. Rooms not large but typical.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
No parking but in Japan why would you even have a car so 10/10
Stayed 1 night in Oct 2025

10/10 Excellent

Ainsley

Liked: Staff & service, amenities
Loved this hotel so much. was amazing to stay in.
Stayed 2 nights in Jun 2025

10/10 Excellent

Yiwei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing!!!
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite hotels I've ever been to in Japan. Paid extra for the Mt. Fuji view and it was 100% worth it. Transit was extremely easy as both main lines were just across the street, making it easy to bus to Mt. Fuji. Hotel had great / fun excursions that I recommend you try.
Stayed 3 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to allergies we did not eat breakfast so I cannot rate this. However, the room was comfortable and clean! Excellent view of Mt. Fuji and amusement parks!
Stayed 1 night in Oct 2025

10/10 Excellent

Shuang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prefect location, near train and bus station. You can see Fuji mountain through the window. Hot spring is fantastic
Stayed 1 night in Aug 2025

10/10 Excellent

Jessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an amusement park about a 5 minute walk away! What an awesome surprise! Plus ever coaster there, was meant to break a Guinness World Record!!
Stayed 1 night in Oct 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay there, huge buffet
Stayed 3 nights in Apr 2025

10/10 Excellent

Berenice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their staff accommodated our needs to perfection
Stayed 1 night in Aug 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here while my travel companions climbed Mt Fuji. Excellent location for getting to mountain and wonderful onsen for those not doing the climb! Very good breakfast options, helpful staff, comfortable beds. Lots of parking available and views of Fuji!
Stayed 2 nights in Jul 2025
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