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Mercure Klaipeda City

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Photo gallery for Mercure Klaipeda City

A restaurant named "City Port" with outdoor dining, a wine glass, and a table set with plates and cutlery. - Mercure Klaipeda City (Klaipeda)
Creator video
A hotel hallway with directional signs for room numbers 411-416 and 417-419. - Mercure Klaipeda City (Klaipeda)
A dining area with tables set for two, featuring clear glassware and a white napkin. - Mercure Klaipeda City (Klaipeda)
A gym with treadmills, elliptical machines, and a water dispenser. - Mercure Klaipeda City (Klaipeda)
Luxury
4.5 star property
8.8

Excellent

Luxury hotel in the city center

At Mercure Klaipeda City, you can look forward to a terrace, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the steam room. The on-site restaurant, Newport, offers breakfast, lunch, dinner, and kids' meals. In addition to a bar and a gym, guests can connect to free in-room WiFi.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Room, 1 Double Bed

A modern hotel room with a large bed, wooden wardrobe, and a framed cityscape picture on the wall.

Classic Room, 1 Double Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed with Sofa bed

A modern hotel room with a large bed, a desk, and a view of the sea.

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Privilege, Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk with a chair, a sofa, and a view of the sea.

Privilege, Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, laptop workspace

Privilege, Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Twin Room, 2 Twin Beds

A modern hotel room with a large bed, a blue armchair, a desk with a lamp, and a framed picture on the wall.

Superior Twin Room, 2 Twin Beds

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Twin Room, 2 Twin Beds

A hotel room with a bed, a desk, a chair, a framed picture on the wall, and a window with curtains.

Superior Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

About the neighborhood

Located in Klaipeda, Mercure Klaipeda City is in the city center. Lithuanian Sea Museum and Dino Parkas Radailiai are local attractions and those in the mood for shopping can visit Amber Queen and Akropolis Shopping and Entertainment Centre. Palanga Summer Park and Illusion House Eureka are also worth visiting. Take an opportunity to explore the area for outdoor excitement like horse riding. Visit our Klaipeda travel guide
Map
Sauliu Street 28, Klaipeda, LT-92231

What's nearby

  • Klaipėda Sculpture Park
    8 min walk - 0.4 miles
  • History Museum of Lithuania Minor
    15 min walk - 0.8 miles
  • Old Ferry Terminal
    15 min walk - 0.8 miles
  • Theatre Square
    15 min walk - 0.9 miles
  • Klaipeda Castle
    2 min drive - 1.0 mile

Getting around

  • Palanga (PLQ-Palanga Intl.)
    34 min drive

Restaurants

  • Bandeliu Kepyklele
    6 min walk
  • Café Klaipėda
    9 min walk
  • Samurai
    7 min walk
  • Restaurant XIX amžius
    9 min walk
  • Kavos architektai
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 10 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Newport

Things to do

  • Gym
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 538 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 on-site accessible parking spaces
  • Accessible shuttle
  • Elevator (158 inch wide door)
  • Handrails in hallways (48 inches high)
  • Handrails in stairways (48 inches high)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% organic food
  • Banquet hall
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some profits reinvested in community and sustainability

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Up to 13 lbs per pet

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 15 per person
  • Airport shuttle fee: EUR 42 per vehicle (one-way)
  • Self parking fee: EUR 10 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Property Registration Number Yes

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

Hotelstars Union assigns an official star rating for properties in Lithuania. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Frequently asked questions

Is Mercure Klaipeda City pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 13 lbs per pet. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 10 per day. Limited spots are available.

What time is check-in at Mercure Klaipeda City?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Klaipeda City?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Mercure Klaipeda City provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 42 per vehicle applies.

Where is Mercure Klaipeda City located?

Located in the heart of Klaipeda, this luxury hotel is within a 10-minute walk of Klaipėda Sculpture Park and Clock and Watch Museum. Curonian Lagoon and Amber Queen are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Klaipeda City Reviews

8.8

Excellent

9.2

Cleanliness

8.0

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 104 out of 213 reviews
Rating 8 - Good. 84 out of 213 reviews
Rating 6 - Okay. 20 out of 213 reviews
Rating 4 - Poor. 4 out of 213 reviews
Rating 2 - Terrible. 1 out of 213 reviews

Reviews

Verified review

8/10 Good

Tiina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and clean hotel.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Excellent service, delicious restaurant and great location. Excellent value for the price!!!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with nice comfortable beds.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Jan-Luka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property, nice facilities, good staff
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Landon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel in a fairly quiet area convenient to the Old City, the ferry to the Spit, restaurants and other attractions.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Yannick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location modern hotel

Good location, very good matress, nice staff modern hotel Just the breakfast is a bit overpriced
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel that does the basics well. Reasonable selection on the breakfast buffet. Rooms were comfortable and clean and our room was quiet despite the hotel being fairly busy. The hotel is about 15min walk from the centre of the city.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and relaxing

The staff are amazing which is why I return to this hotel on every visit. Short walk to the main restaurant/bar area in the centre.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with really pretty rooms and comfortable beds. The breakfast buffet was delicious and the staff were courteous and helpful. The gym is apparently under construction so they had limited fitness equipment available in a small room - it wasn't as luxurious as the rest of the hotel, but it did the trick for us. Great location and walkable to a lot of nice areas.. We really enjoyed our stay.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Achim

Liked: Cleanliness, staff & service, amenities
Staff at front desk very helpful, especially Monika. Room, bed and breakfast was outstanding. 10E a day for parking right next door.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s all business class at Mercure

I really miss the old architecture design with the cozy bar inside the restaurant now that is changed to a more of a modern clean restaurant style. It’s it’s nice but it’s not the same for the value it is a nice hotel and the staff is very pleasant and customer friendly. I would give them a 10 out of 10. Also the location is very good.
Stayed 5 nights in Oct 2023
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly + Cozy

We had a wonderful stay here. The only thing we had trouble with was controlling the heat but we opened a window to help and turned it off to help from keeping it too warm. The bathroom floors were also heated which was fantastic but we did have to keep the floor mats down so that it wasn’t too hot for our feet. We did not consider these things to be actual ISSUES as they are in place to of course keep you comfortable and cozy, but it would be our only feedback. Everyone there was wonderful and we will be back again if ever in this part of Lithuania, in the future.
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed for a week. Restaurant/Bar staff were fantastic. Room service/cleaning staff were absolutely excellent. Hotel is more of a business hotel, with a nice location near the centre. Room was nice and big. Room cleaning staff kept the cleanliness of the room as probably the best I have ever seen and I stayed at a lot of hotels. So well done to that team. Reception was not very good. Not very helpful and did not explain much at check in or whenever I engaged with them. It’s meant to be 24hour but one night I was locked out and tried calling them and ringing the doorbell but no one answered. Eventually I had to ring and wake another guest staying at the hotel to help me in. The reception staff apologised saying they didn’t hear me but it’s not good that I was just left out there. This was not the night porters fault. The doorbell was not working properly or the external phone line working and no one told me the doors lock and what time etc The food is very nice and the restaurant staff are very good at their jobs. Overall it is a good hotel but the reception needs a bit of attention.
Stayed 7 nights in May 2024
Verified review

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and good location
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Casper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is fine. Parking on own territory is convenient
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Grzegorz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was ok
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel
Stayed 5 nights in Sep 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel, near city centre
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Fantastic all round, just needs more choice of pillows
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel

Nice rooms. Breakfast needs improvement
Stayed 2 nights in Aug 2022
Verified review

4/10 Poor

Alex

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Total rip off, but clean
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Could be excellent.

Booked a double bed room but allocated two small single beds. Not acceptable imha.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 2 nights in Jul 2024
Verified review

4/10 Poor

Marc

Liked: Cleanliness
This property is of average quality in a brand which generally is not known for higher end or luxury facilities. It is distinctly overpriced for what it offers, but we are ALL-Accor members, so some leverage to ask for things was worth the extra price. The staff largely is comprised of fairly nice people with the exception of the front desk, someone named Monika, whose behavior over the time spent there escalated from slightly argumentative on arrival to out and out disrespectful, both to other members of our party, and eventually to me. I regret having prepaid two days here, because I’d like to leave right away, when bullied for 10€ for parking, after having clearly instructing that a) there was a do not call request for today, and b ) clearly stating that I didn’t want to discuss 10€ at that moment, and would happily pay same before checkout, this person nonetheless persisted in attempting to extract a commitment from me as to exactly how and when I would pay 10€ to the point where I needed to hang up the phone. Does this facility hire collection agents for hospitality jobs? Who behaves this way? Im not here, having prepaid two nights and being a rewards member, to have my credibility rudely questioned by some ill-mannered college student, and over 10€. All the other discrepancies were tolerable until today’s unacceptably thoughtless phone call. For the price one pays, where is the money going if people like this are hired?
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Eelco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heerlijk geslapen! Parkeren voor de deur.
Stayed 1 night in Aug 2026