See all properties

Neptune Pwani Beach Resort & Spa Zanzibar

Property class: 4

Choose dates to view prices

Photo gallery for Neptune Pwani Beach Resort & Spa Zanzibar

A tropical resort with a pool, palm trees, and a view of the ocean. - Neptune Pwani Beach Resort & Spa Zanzibar (Kiwengwa)
A tropical resort with thatched-roof huts, palm trees, and a pool area with lounge chairs. - Neptune Pwani Beach Resort & Spa Zanzibar (Kiwengwa)
An aerial view of a resort with multiple bungalow-style buildings, a central swimming pool, and a beach with a sailboat. - Neptune Pwani Beach Resort & Spa Zanzibar (Kiwengwa)
A resort with palm trees, a thatched-roof building, and a beach area. - Neptune Pwani Beach Resort & Spa Zanzibar (Kiwengwa)
An aerial view of a resort with multiple bungalow-style buildings, a central swimming pool, and a beachfront. - Neptune Pwani Beach Resort & Spa Zanzibar (Kiwengwa)
Consider a stay at Neptune Pwani Beach Resort & Spa Zanzibar and take advantage of an airport shuttle, 2 beach bars, and a swim-up bar. Indulge in a massage, a body wrap, and a body scrub at the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a terrace.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Garden Room Partial Ocean View

A four-poster canopy bed with a canopy draped over the headboard, a bedside table, a chair, and a patterned wall.

Deluxe Garden Room Partial Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Beach Side Room

A resort with thatched-roof bungalows, a swimming pool, and a view of the ocean at sunset.

Deluxe Beach Side Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Beach Front Suite

A room with a wooden floor, a bed with a canopy, a balcony with a view of the beach, and a dining area with a table and chairs.

Beach Front Suite

  • Garden view
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Garden View Room

A bedroom with a four-poster bed, a sitting area with a chair and a small table, a wooden floor, and a patterned rug.

Deluxe Garden View Room

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Beachfront Room

A bedroom with a canopy bed, a wooden vanity with a mirror, and a circular rug.

Deluxe Beachfront Room

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

DOUBLE DELUXE BEACH FRONT

  • Sleeps 4
  • Free WiFi

DOUBLE DELUXE

  • Sleeps 4
  • Free WiFi

DOUBLE DELUXE

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Kiwengwa, Neptune Pwani Beach Resort & Spa Zanzibar is near the beach. The area's natural beauty can be seen at Kiwengwa Beach and Mnemba Island. Looking to enjoy an event or a game while in town? See what's happening at Simba Padel or Amaan Stadium. With snorkeling, windsurfing, and fishing nearby, you'll find plenty of adventures in the water. Visit our Kiwengwa travel guide
Map
Pawni Mchangani, Kiwengwa

What's nearby

  • Four people on a beach with ocean in the background.
    Pwani Mchangani Beach
    4 min drive - 1.4 miles
  • A boat on a calm sea at sunset with clouds in the sky.
    Kiwengwa Beach
    5 min drive - 1.7 miles
  • A beach with wooden chairs and tables, a rope barrier, and several boats on turquoise water.
    Nungwi Beach
    51 min drive - 20.3 miles
  • A calm sea at sunset with a boat and a pier on the right.
    Kendwa Beach
    53 min drive - 19.9 miles
  • Mapenzi Beach
    15 min walk - 0.8 miles

Getting around

  • Zanzibar Intl. Airport (ZNZ)
    74 min drive

Restaurants

  • The Beach Lounge Zanzibar
    10 min drive
  • Bahari Grill
    8 min drive
  • Mzee Husa Restaurant
    7 min drive
  • Villa Kiva Garden Restaurant
    12 min drive
  • Zanziblue
    7 min drive

Similar properties

Outdoor pool
JAZ Amaluna - Adults Only 16+
Uroa
  • Pool
  • All inclusive
  • Spa
  • Parking included
9.8 out of 10, Exceptional, 7 reviews
JAZ Amaluna - Adults Only 16+
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 beach bars
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Gusti
  • Namaste
  • Narai Thai
  • Pwani
  • Samaki

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Sauna

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • No elevator

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 5.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 235

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

Frequently asked questions

Does Neptune Pwani Beach Resort & Spa Zanzibar have a pool?

Yes, this property has 2 outdoor pools.

Is Neptune Pwani Beach Resort & Spa Zanzibar pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Neptune Pwani Beach Resort & Spa Zanzibar?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Neptune Pwani Beach Resort & Spa Zanzibar?

Check-out is at 11 AM.

Does Neptune Pwani Beach Resort & Spa Zanzibar provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 235 applies.

Are there all-inclusive benefits at Neptune Pwani Beach Resort & Spa Zanzibar?

Yes, the property is all-inclusive.

Where is Neptune Pwani Beach Resort & Spa Zanzibar located?

Situated by the sea, this all-inclusive hotel is within 2 mi (3 km) of Mapenzi Beach, Pwani Mchangani Beach, and Kiwengwa Beach. Muyuni Beach and Kigomani Beach are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Neptune Pwani Beach Resort & Spa Zanzibar Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 36 out of 59 reviews
Rating 8 - Good. 16 out of 59 reviews
Rating 6 - Okay. 4 out of 59 reviews
Rating 4 - Poor. 2 out of 59 reviews
Rating 2 - Terrible. 1 out of 59 reviews

Reviews

Verified review

10/10 Excellent

suhad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place, very kind service
Stayed 4 nights in Oct 2022
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were impeccable, beautiful. The grounds were immaculately maintained. The staff and overall customer service was top notch, among the best we've ever encountered. The food was outstanding....much better than cruise ship food. We couldn't have been more impressed.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good birthday party there the only thing I didn’t like is people smoking in common areas some guests are not smokers the resort needs to find a designated area for smoking
Stayed 4 nights in Oct 2024
Verified review

6/10 Okay

Maira

The property was great , the staff was great however my stay was not pleasant due to beach vendors harassing tourist at all times I couldn’t go swim in ocean because they wouldn’t leave me alone, and even after I told them I was not interested in anything from them they proceeded to disrespect me and say rude things. Because of this I will only return to Zanzibar if the hotel has a private beach because the harassment from the local vendors and the so called “ Masai” people is wayyyyy too much, I couldn’t even enjoy laying on the beach , they would constantly try to talk to me , it was very uncomfortable to even be near the water.
Stayed 4 nights in Jul 2023
Verified review

8/10 Good

Kai

Liked: Cleanliness
War sehr schön, schöne Anlage, kann man empfehlen
Stayed 6 nights in Jul 2025
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Bel endroit mais le reste pas top

Bel accueil Mais amélioration à faire sur le service et la manière de se comporter avec les clients pour notamment l’un d’entre eux. Le repas est bof Je ne recommande pas plus que ça
Stayed 1 night in Sep 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The beach was gorgeous. I know a lot of people said you couldn’t swim for some reason but I had no problem at all. There were some seaweed/grassy patches but you could easily avoid them and just be in the white powdered sand. The facilities were clean and unique. I loved all the wood. The cleaning ladies were very friendly and cleaned the room daily and also did a turn down service in the evening where they sprayed for mosquitos. I don’t think I saw one mosquito the whole time I was there! The pool was beautiful! Service is a tad slow but it’s vacation so we were not in a rush for anything. You could always go to the bar or swim up to the bar to get a drink if you couldn’t wait for a server to come around. The property was well maintained with beautiful flowers and landscaping. The food was good. I wasn’t blown away by any of it but I also didn’t have a bad experience at all. Just overall good food. We tried the Italian and the Indian specialty restaurants which were all inclusive and they were good. The Indian was the best. The main restaurant buffet was decent. We did not try the Thai restaurant (which was also in the all-inclusive package) and we did not try the seafood restaurant which was NOT in the all-inclusive. Overall it was a very pleasant experience and I would go back if the opportunity arises.
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful experience staying at the Neptune Pwani Resort & Spa. The food was excellent, especially on African Night. The staff are professional yet very friendly making every effort to help make my stay as comfortable as possible. That was important to me since I was traveling as a single woman. The purpose of this trip was to celebrate my 70th birthday. The restaurant staff surprised me with a Birthday Cake, Swahili style birthday song and dancing. It was fantastic!! The spa was relaxing yet energizing and nightly entertainment was enjoyable also.
Stayed 5 nights in Jun 2018
Verified review

2/10 Terrible

Hich

Disliked: Staff & service, property conditions & facilities

Plus un club de vacances qu'un hôtel de luxe

L'hôtel n'est pas du tout à la hauteur d'un 5 étoile, il est tout juste équivalent à un clubmed 3 étoile. Les infrastructures sont vétustes, le ménage des chambres n'est pas irréprochable, le personnel est un jour sympa un jour négligeant. Le prix n'est absolument pas justifier par rapport à la prestation. Les excursions sont trop chère (nous avons trouver au moins 30% moins cher à l'hôtel voisin) La partie restauration est correcte (les 3 restos sous réservation mais inclus dans la formule all inclusive sont très bon) concernant le resto principal (en buffet) c'est bon mais sans plus. Je pense que cet hôtel est plus destiné au famille, vu l'animation, les activités, le club enfant etc... Par contre si vous êtes en lune de miel et que vous cherchez du luxe et du calme alors passez votre chemin
Stayed 7 nights in Jun 2018
Verified review

10/10 Excellent

chacea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent vacation!

Service and food were excellent. The pools amazingly clean and beautifully designed. Our rooms were beautiful.
Stayed 4 nights in Dec 2017
Verified review

8/10 Good

MJP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel n a good location with excellent beach

Thoroughly enjoyed our stay. It is one of the best all inclusive hotels we have stayed in.
Stayed 5 nights in Aug 2017
Verified review

10/10 Excellent

Raed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel doesn't let u spend lot of money

The hotel has a great security which makes u feel safe , the workers were very nice and the best thing that's everything was freee , the snack bar, lunch, dinner , Thai restroom etc. at dinner time it had great shows
Stayed 8 nights in Jun 2017
Verified review

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience

6 nights 7 days, very relaxing birthday vacation. Great food variety on site (Thai, Italian, Indian, Seafood & main restaurant). Food was superb especially the Indian. Staff was polite & attentive, two thumbs up
Stayed 6 nights in May 2017
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

32 Birthday Vacation

I am so happy and satisfied with my recent stay at Neptune Pwani. I celebrated my 32nd birthday there in hopes of having a relaxing, quiet, and culturally filled birthday. The staff not only went above and beyond by singing and dancing with me and to me for my birthday but the entire staff on the resort were very accommodating, polite and present to my needs. The front desk hostess assisted with excursion recommendations so that I could get a full feel of the culture in Zanzibar and that is exactly what I got! I plan on 100% coming back in the future.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bel hotel all inclusive!

Après un petit soucis de climatisation bruyante, le directeur nous a gentillement surclassé, donc un grand merci :) La plage est protégée des BeachBoys, ce qui est vraiment un gros plus pour la tranquillité, surtout qu'elle est magnifique et bien ombragée ! Le spa est sympathique. Juste déception côté excursions, qui sont hors de prix et de piètre qualité (par contre le centre de plongée est TOP !).
Verified review

8/10 Good

BERTRAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

cadre magnifique pour ce neptune

Très bon séjour dans un cadre typique africain avec un bon niveau de prestations à 1h de l'aéroport.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On the beach

Great place, very friendly. Food usually excellent, occasionally only good.
Verified review

8/10 Good

Claire

Liked: Cleanliness, property conditions & facilities, room comfort

We enjoyed our stay, more like a 4 star

Our room was nice and spacious. It smelt a little musty and the bedding was bobbly which was a little uncomfortable. Lovely pool and beach area. Good drinks service throughout the day. The only staff that let the hotel down were the reception staff. They weren't very friendly and didn't seem to want to help very much if you had a problem or a question. The complete opposite of all the other staff and cleaners etc. Italian restaurant was lovely. Overall, we had a nice trip. I would however say that this hotel is a good four staff rather than five.
Verified review

6/10 Okay

Howe

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Horrible service! Avoid at all cost

The property was great and we had a good time however when we were ready to check out they asked us to pay for the additional night we added despite paying it well in advance. They were disorganized, inefficient and lacked professionalism in dealing with the issue. They would not let us leave making us late for our flight and told our driver to not get in the car. It took them 30min to go through their banking records to realize we did actually pay them. They did not apologize for their error and was very rude to our family.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

insgesamt Sehr gut

kleines Manko: die Getränke im Inklusive programm sind qualitativ wirklich nicht gut. Ganz schlimm ist die Weinqualität. Auch wenn man kostepflichtigen Wein bestellt, kommt der Rotwein aus der Kühlung!!! Coktails werden sehr lieblos gemacht und auch nicht richtig aufgemixt. Aber ansonsten ein Super tolles Hotel
Verified review

8/10 Good

kasam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Nice and clean. I enjoyed my stay. very beautiful place
Verified review

10/10 Excellent

KB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

I am not in the habit of writing personal messages for travel (business or pleasure) that I undertake but in this case I am willing to make an exception. I travelled with my family of 4 to Zanzibar staying at the Neptune resort from July 10 – 23 this year. We encountered some problems in the first few days, specifically, with the hot water provision and so I raised my concerns. We spoke to the General Manager about our concerns. His sense of duty and care towards guests was immediately apparent and he proceeded to resolve matters resulting not only in our complete satisfaction but, in fact, exceeding our expectations of customer service for any top hotel internationally. I am sure his example is one of the primary reasons why the service and pleasantness of the staff generally at the resort is so fantastic.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel, grounds and beach!

I went to this hotel mainly for the beautiful beaches but was also so impressed with the super well maintained resort grounds and spectacular rooms. The flowers and vegetation were so well looked after and the rooms were very clean and very nicely decorated. The balcony I had was huge with great views. My one complaint would be that the music played at the beach bar was terrible and played the same songs over and over again. It reminded me of bad elevator music. Otherwise I loved the resort and the beach was amazing! Security was nice to have on the beach too. I was less hounded on this beach compared to other beaches on the island. I will try to return later this year!
Verified review

8/10 Good

Lizl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Time at Neptune

The hotel staff are incredibly friendly - nothing is too much effort for them. I think the cocktails on all-inclusive need a bit of work - don't know if they water it down a bit. Some of the evening entertainment wasn't very lively - could create a better island holiday vibe with this and the acrobats they used for one night during our stay was amazing.
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great food and service

Overall friendly and helpful staff, with a good variety of dining options and a good spa. There are a variety of restaurants you can dine at in addition to the main restaurant. The Thai restaurant offered a unique sticky rice pudding - without rice :) Organised activities such a snorkeling and diving from the hotel were very expensive, in the end we went elsewhere to do these things.