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Waterloo Suites Hotel, Trademark Collection by Wyndham

Property class: 2.5

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Photo gallery for Waterloo Suites Hotel, Trademark Collection by Wyndham

Lobby - Waterloo Suites Hotel, Trademark Collection by Wyndham (Waterloo)
Lobby - Waterloo Suites Hotel, Trademark Collection by Wyndham (Waterloo)
Exterior - Waterloo Suites Hotel, Trademark Collection by Wyndham (Waterloo)
A hotel lobby with a reception desk, a pantry, a seating area with a sofa and coffee table, and a decorative wall. - Waterloo Suites Hotel, Trademark Collection by Wyndham (Waterloo)
Superior Room, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes - Waterloo Suites Hotel, Trademark Collection by Wyndham (Waterloo)
Free continental breakfast, laundry facilities, and a bar are just a few of the amenities provided at Waterloo Suites Hotel, Trademark Collection by Wyndham. The on-site restaurant offers breakfast. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a gym and a business center.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(34 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a chair, a television, a sofa, and a window with curtains.

Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(45 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a large bed, a television, a sofa, and a desk with a lamp.

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Jetted tub

Suite, 1 King Bed with Sofa bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Business Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a kitchenette, a bed, a desk with a lamp, and a TV.

Business Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

A hotel room with a large bed, a nightstand, a lamp, a wall clock, and a window with curtains.

Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

A hotel room with a sofa, armchair, desk, chair, dresser, television, and a bed.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for 1 King Bed, 1-Bedroom, Apartment Suite, Non-Smoking

In-room safe, desk, laptop workspace, blackout drapes

1 King Bed, 1-Bedroom, Apartment Suite, Non-Smoking

  • 12 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for 2 Queen Beds, Non-Smoking

In-room safe, desk, laptop workspace, blackout drapes

2 Queen Beds, Non-Smoking

  • 12 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 2 Queen Beds, Deluxe Room, Non-Smoking

In-room safe, desk, laptop workspace, blackout drapes

2 Queen Beds, Deluxe Room, Non-Smoking

  • 12 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Waterloo, Waterloo Suites Hotel, Trademark Collection by Wyndham is in the business district. Max's Golf Centre and Grey Silo Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Laurel Creek Conservation Area and Elora Gorge Conservation Area. Waterloo Central Railway and Perimeter Institute for Theoretical Physics are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowmobiling and snowshoeing. Visit our Waterloo travel guide
Map
547 King St N, Waterloo, ON, N2L5Z7

What's nearby

  • A river running through a town with a bridge, surrounded by dense greenery.
    St Jacobs Farmers Market
    4 min drive - 2.5 miles
  • Conestoga Mall
    5 min walk - 0.3 miles
  • City of Waterloo Museum
    6 min walk - 0.4 miles
  • University of Waterloo
    5 min drive - 2.3 miles
  • Wilfrid Laurier University
    7 min drive - 2.0 miles

Getting around

  • Kitchener Station
    8 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    17 min drive

Restaurants

  • McDonald's
    11 min walk
  • East Side Mario's
    20 min walk
  • Tim Hortons
    10 min walk
  • Dairy Queen
    11 min walk
  • Starbucks
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 398 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 1 building
  • 6 floors
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Waterloo Suites Hotel, Trademark Collection by Wyndham pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Waterloo Suites Hotel, Trademark Collection by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Waterloo Suites Hotel, Trademark Collection by Wyndham?

Check-out is at 11 AM.

Where is Waterloo Suites Hotel, Trademark Collection by Wyndham located?

Situated in the business district, this hotel is within a 10-minute walk of Conestoga Mall and City of Waterloo Museum. Max's Golf Centre and Waterloo Central Railway are also within 2 mi (3 km).

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Reviews

Waterloo Suites Hotel, Trademark Collection by Wyndham Reviews

8.0

Very Good

8.2

Cleanliness

9.0

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 402 out of 1002 reviews
Rating 8 - Good. 310 out of 1002 reviews
Rating 6 - Okay. 147 out of 1002 reviews
Rating 4 - Poor. 81 out of 1002 reviews
Rating 2 - Terrible. 62 out of 1002 reviews

Reviews

Verified review

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room kept clean and staff great. Breakfast is very basic but included with stay. Not too far away from places to eat.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
Staff were great,breakfast was real good also.Room was clean and air conditioning was a little slow. Overall I would stay there again…
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the beds were comfortable. The hotel was close to restaurants and shopping.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Very good value for the money. Very comfortable bed. Close to much retail.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean. Breakfast was good with some healthy choices. Staff very helpful.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Lois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , comfortable bed and nice breakfast and helpful staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room,friendly staff,great location
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked last minute. Nice and clean. Comfortable bed and pillows.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, meals and service was all excellent. The staff was available and most helpful when needed. We will stay at this hotel again.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was clean and the staff were super nice. Best part was the included breakfast which featured coffee/tea, potatoes, sausage patties, egg bites, bagels and toast, pancakes, cereal, juice, and fruit. We stayed in room 606 and it was clean and comfy. The shower head could have been better and the tub is very narrow, you're touch the shower car
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was super easy. Included breakfast was a plus. Convenient location. Very nice staff, accommodating. I would definitely stay again
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean staff was friendly Breakfast was excellent.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Anh

Liked: Cleanliness, staff & service
Disliked: Amenities
Pro: close to the universities, shops and restaurants. Relatively clean in the rooms even though it is really out-dated. Had breakfast included although it was very basic. Cons: Needed updates, very outdated decor and furniture. My room smelled really bad and could barely sleep because how badly it smelled. They need to air it out. During my stay, they had questionable people loitering around, and what appeared to be a family living in their van outside in the parking lot. Made me feel extremely unsafe and was afraid of break in of my car at night. Hotel should not allow people who are not guest loitering around. I will not stay here again because of the cons even though the price was reasonable and close to the university.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Mei

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at this hotel for several nights. The property is somewhat older and the guest laundry facilities could use some improvement, but we had a very positive experience with the customer service. When we discovered that the guest dryer was not working, the supervisor went out of his way to find another solution for us. Instead of simply saying the dryer was unavailable, he took the time to help us solve the problem, which we really appreciated. We later decided to extend our stay for another night, and the supervisor was again very helpful in arranging our stay. Although the hotel itself could benefit from some updates, the supervisor’s helpful, professional and solution-oriented attitude made a real difference to our experience. His excellent service was one of the reasons we decided to stay an additional night.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Jordis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My suite was very clean and quiet. The hotel is very close to the conestoga transit hub making travel in the region very convenient.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service
The room was very beautiful and clean Staff was very nice
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating staff. Room was spacious. Beds were comfortable. Relatively clean, but there were some areas that looked like they could use some refreshing: chipped paint in bathroom, wallpaper tear, hook coming loose in bathroom. Breakfast was complimentary but not as nice as other spots we've visited.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Murray

Liked: Cleanliness, amenities, property conditions & facilities
Very good room and courteous staff
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Kartikaya

Liked: Cleanliness, staff & service, amenities
Room was clean, breakfast was pretty good, staff was friendly and courteous.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable/ clean. Room had good air flow and temperature was comfortable. Bathroom set up was nice - sink outside the toilet/shower. My room had a kitchenette (without dishes) which was nice.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Felicia

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, good location
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find in Waterloo, near the mall which was handy, rooms were well kept, customer service was great so friendly.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, amenities
Stayed there twice. Super convenient for us. Clean basic rooms. Good beds.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Room was very clean. Excellent customer service- reception staff, cleaning staff, breakfast section staff, all of them.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Hector

Liked: Cleanliness
Clean nice room. Staff was friendly. Parking convenient.
Stayed 5 nights in Mar 2026