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Holiday Inn Express and Suites Kitchener Southeast by IHG

2.5 star property
Relax by the firepit after an action-packed day of skiing or exploring nearby Waterloo Region Museum. Enjoy your downtime in this convenient retreat.

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Photo gallery for Holiday Inn Express and Suites Kitchener Southeast by IHG

A modern hotel lobby with a large reception desk, a flat-screen TV, a seating area with sofas and chairs, and a large window with curtains. - Holiday Inn Express and Suites Kitchener Southeast by IHG (Kitchener)
A modern hotel room with a blue sofa, a small wooden table, a grey armchair, a flat-screen TV, and a window with a view of trees. - Holiday Inn Express and Suites Kitchener Southeast by IHG (Kitchener)
A hotel hallway with a patterned carpet, doors on both sides, and a bright exit sign at the end. - Holiday Inn Express and Suites Kitchener Southeast by IHG (Kitchener)
A Holiday Inn Express hotel with a parking lot and two flags. - Holiday Inn Express and Suites Kitchener Southeast by IHG (Kitchener)
A hotel room with a large mirror, a bed, a small kitchenette, and a seating area with a yellow chair. - Holiday Inn Express and Suites Kitchener Southeast by IHG (Kitchener)
Kitchener Inn & Suites offers a warm welcome with a free breakfast buffet, firepit, and laundry facilities. Relax near the 24-hour gym or stay productive at the business center; guests praise the helpful staff and proximity to the airport.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

A hotel room with a large mirror, a bed, a small kitchenette, and a seating area with a yellow chair.

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a large bed, a desk with a chair, a window with a view, and a lamp.

Standard Room, 1 King Bed, Accessible (Communications)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(38 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed (Living Area)

A modern hotel room with a large bed, a sofa, a small table, and a TV.

Suite, 1 King Bed with Sofa bed (Living Area)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

A hotel room with a large mirror, a bed, a small kitchenette, and a seating area with a yellow chair.

Standard Room, 2 Queen Beds (Walk-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a window with a view, and a lamp.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

A hotel room with two beds, a wooden headboard, and a wall-mounted light fixture.

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

DOUBLE TWO QUEEN BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE Accessible

  • Sleeps 4
  • Free WiFi

DOUBLE Accessible-Two Queen Beds

  • Sleeps 4
  • Free WiFi

About the neighborhood

Near a train station, Holiday Inn Express and Suites Kitchener Southeast by IHG is in Pioneer Tower West, a walkable area in Kitchener with good airport proximity and shopping. Centre In The Square is a cultural highlight and some of the area's popular attractions include Chicopee Tube Park and Bingemans. Check out an event or a game at Kitchener Memorial Auditorium Complex, and consider making time for African Lion Safari, a top attraction not to be missed. Kayaking offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby. Visit our Kitchener travel guide
Map
4355 King Street E, Kitchener, ON, N2P 2E9

What's nearby

  • Two giraffes walking on a paved path in a grassy area with trees in the background.
    African Lion Safari
    25 min drive - 21.4 miles
  • Airborne Trampoline
    4 min drive - 1.4 miles
  • Kitchener Memorial Auditorium Complex
    8 min drive - 6.3 miles
  • Bingemans
    15 min drive - 9.0 miles
  • University of Waterloo
    17 min drive - 14.3 miles

Getting around

  • Kitchener Station
    14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    9 min drive

Restaurants

  • Tim Hortons
    5 min drive
  • McDonald's
    5 min drive
  • McDonald's
    5 min walk
  • Moose Winooski's
    5 min walk
  • Mandarin Buffet
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • No elevator
  • Tile flooring in public areas

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Renovated entire property - September 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 18 years old are not allowed in the fitness facility without adult supervision

Frequently asked questions

Is Holiday Inn Express and Suites Kitchener Southeast by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express and Suites Kitchener Southeast by IHG?

Check-in begins at 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express and Suites Kitchener Southeast by IHG?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Express and Suites Kitchener Southeast by IHG located?

Located in Pioneer Tower West, this hotel is within 6 mi (10 km) of Chicopee Tube Park, Chicopee Ski and Summer Resort, and Fairview Park. Kitchener Memorial Auditorium Complex and Centre In The Square are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express and Suites Kitchener Southeast by IHG Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 637 out of 1170 reviews
Rating 8 - Good. 303 out of 1170 reviews
Rating 6 - Okay. 124 out of 1170 reviews
Rating 4 - Poor. 62 out of 1170 reviews
Rating 2 - Terrible. 44 out of 1170 reviews

Reviews

Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full breakfast was excellent
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Manta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful room and a wonderful buffet breakfast.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
The property was newly updated, love the blackout blinds. Breakfast was good. Would stay here again.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, clean, staff are friendly. Easy to get in and out of the parking lot, beds are comfortable. Pillows are really fluffy, if you like firm pillows bring your own. I’d stay here again.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic, even though the water was off for a couple of hours due to circumstances beyond their control. They made sure we were well accommodated, and the service was excellent throughout our stay. The rooms were modern, clean, and comfortable. We would definitely stay here again!
Stayed 1 night in Jun 2026
Verified

8/10 Good

Terry-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and modern, great breakfast. Overall, we enjoyed our stay.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Clean room good breakfast
Stayed 1 night in Jun 2026
Verified

8/10 Good

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean facility close to all amenities.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious and modern rooms. Breakfast was good, with the surprise of a fun pancake maker.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Very friendly and nice.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
Breakfast was great, rooms were super clean.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lachmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aastha was very professional, polite and provided excellent customer service. Sajid went above and beyond and exceeded my expectations with his professionalism, empathy and exceptional service. Thank you Aastha & Sajid!
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Peixin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very clean and convenient. Close to universities. The staffs are very helpful and nice. Only complaint is that the air conditioner was a little too loud at night, but maybe it’s just because we are light sleepers. Overall, we are very satisfied with our stay.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service
Really great hotel. Clean and the amenities like the pool and hot tub were great. The room was well put together and the staff were incredibly friendly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all in all, great location and well kept property
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sinisa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice,.clean place with usual breakfast.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities
Great place service was excellent
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Great amenities and amazing rooms. Loved the live tv
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast selections available. Yes parking was well lite and felt safe.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Tristan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was great and it was nice inside the building and the room. The staff member at the desk was very kind and accommodating. However the staff at the breakfast buffet were very rude and demeaning and made me and my partner both feel very uncomfortable. Because we are an interracial couple we were laughed at, followed around the whole time, harassed with uncomfortable conversation and made to feel uncomfortable. It was a very unpleasant experience and my partner and I will definitely not be coming back ever again.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Lana

Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast options and service
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and received a very warm welcome upon entry. The breakfast was very satisfying and we felt that care was put into the preparation and ensuring sufficient breakfast items were readily available.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Christal

Liked: Cleanliness, staff & service, property conditions & facilities
Decent breakfast. Clean rooms.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

deborah

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, clean rooms, nice atmosphere 😊
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Room was very clean, breakfast area was spacious with lots of choices
Stayed 1 night in Dec 2025