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Homewood Suites by Hilton Waterloo/St. Jacobs

Property class: 3

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Photo gallery for Homewood Suites by Hilton Waterloo/St. Jacobs

An outdoor patio with a wooden pergola, stone walls, and outdoor seating. - Homewood Suites by Hilton Waterloo/St. Jacobs (Township of Woolwich)
A swimming pool with clear water, surrounded by lounge chairs and tables, with windows offering a view of the outside. - Homewood Suites by Hilton Waterloo/St. Jacobs (Township of Woolwich)
A hotel with a parking lot, a small lake, and a view of the surrounding cityscape. - Homewood Suites by Hilton Waterloo/St. Jacobs (Township of Woolwich)
A hotel room with a large bed, a bedside table with a lamp, a telephone, and a mirror above the sink. - Homewood Suites by Hilton Waterloo/St. Jacobs (Township of Woolwich)
A modern hotel lobby with a sofa, chairs, a coffee table, a minibar, and a large window. - Homewood Suites by Hilton Waterloo/St. Jacobs (Township of Woolwich)
Near St Jacobs Farmers Market, Homewood Suites by Hilton Waterloo/St. Jacobs provides free full breakfast, a grocery/convenience store, and a playground. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Studio Suite, 1 King Bed

A hotel room with a blue sofa, a small ottoman, a side table, a lamp, and a framed picture on the wall.

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(93 reviews)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed

A hotel room with a blue sofa, a small ottoman, a side table, a lamp, and a framed picture on the wall.

Suite, 1 King Bed

9.2 out of 10
Wonderful
(22 reviews)
  • 69 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds

A hotel room with a blue sofa, a small ottoman, a side table, a lamp, and a framed picture on the wall.

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(52 reviews)
  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Studio, 1 King Bed, Accessible (Hearing)

A hotel room with a blue sofa, a small ottoman, a side table, a lamp, and a framed picture on the wall.

Studio, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(8 reviews)
  • 69 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Bedrooms, Non Smoking

A modern kitchen with dark wooden cabinets, stainless steel appliances, and a white countertop.

Suite, 2 Bedrooms, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 98 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds
  • Free wired internet

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

A hotel room with a blue sofa, a small ottoman, a side table, a lamp, and a framed picture on the wall.

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 69 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible (Hearing)

A hotel room with a blue sofa, a small ottoman, a side table, a lamp, and a framed picture on the wall.

Suite, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 69 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

A hotel room with a blue sofa, a small ottoman, a side table, a lamp, and a framed picture on the wall.

Suite, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(13 reviews)
  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

About the neighborhood

Township of Woolwich is home to Homewood Suites by Hilton Waterloo/St. Jacobs. Martin Meeting House and Brubacher House Museum are local landmarks, and some of the area's attractions include Waterloo Central Railway and Waterloo Central Railway. Columbia Icefield and Manulife Sportsplex are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Township of Woolwich travel guide
Map
45 Benjamin Road, St Jacobs, Township of Woolwich, ON, N0B2N0

What's nearby

  • A river running through a town with a bridge, surrounded by dense greenery.
    St Jacobs Farmers Market
    6 min walk - 0.4 miles
  • St. Jacobs Country Playhouse
    1 min walk - 0.0 miles
  • St. Jacobs Outlets
    3 min walk - 0.2 miles
  • The Mennonite Story
    5 min walk - 0.3 miles
  • Waterloo Central Railway
    6 min walk - 0.4 miles

Getting around

  • Kitchener Station
    14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    20 min drive

Restaurants

  • Cheesy Busy Wheel
    8 min walk
  • Dairy Queen
    3 min drive
  • Tim Hortons
    17 min walk
  • Jack's Family Restaurant
    3 min walk
  • Starbucks
    5 min drive

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  • Pet friendly
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9.2 out of 10, Wonderful, 1,180 reviews
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Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10); free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • A bar/lounge
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,200 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive key retrieval information
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of CAD 84 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for in-room wireless internet: CAD 10 (rates may vary)
  • Pet fee: CAD 84 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Homewood Suites by Hilton Waterloo/St. Jacobs have a pool?

Yes, this property has an indoor pool.

Is Homewood Suites by Hilton Waterloo/St. Jacobs pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of CAD 84 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Homewood Suites by Hilton Waterloo/St. Jacobs?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Homewood Suites by Hilton Waterloo/St. Jacobs?

Check-out is at 11:00 AM.

Where is Homewood Suites by Hilton Waterloo/St. Jacobs located?

Situated in Township of Woolwich, this hotel is within a 10-minute walk of St. Jacobs Country Playhouse and St Jacobs Farmers Market. St. Jacobs Outlets and Stockyards Brewing are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Homewood Suites by Hilton Waterloo/St. Jacobs Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 673 out of 1008 reviews
Rating 8 - Good. 219 out of 1008 reviews
Rating 6 - Okay. 69 out of 1008 reviews
Rating 4 - Poor. 23 out of 1008 reviews
Rating 2 - Terrible. 24 out of 1008 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean, That staff was cordial, Very nice to have breakfast included and having the kitchen option is a bonus.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and the staff were helpful. The breakfast was okay.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the selection at breakfast!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, great to have a suite. Breakfast was good for this type of hotel
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast was good
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean, staff are friendly and pool was clean
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, clean, large suite room, friendly staff and very good breakfast.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean & good selection of food for breakfast
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Staff & service
The breakfast was great and staff were helpful
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, rooms were big and comfortable
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy pillows and bed. Good stay for the value.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great staff. Comfy bed.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. Breakfast was great. Bed seemed to be low at the head and high at the feet. T.V. was positioned to make it difficult to watch.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean. Breakfast was good. Good location
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was quick and staff were pleasant. Rooms were clean and spacious. Very nice stay
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer hotel, spotless, clean, helpful staff, up to date decor, suites were roomy and felt like home, breakfast choices were delicious.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was terrific. Nice and warm for swimming. Great location to the farmers market.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. The suite is super family-friendly. The staff are very helpful.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room. Very friendly staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another wonderful stay. We enjoyed the Manager’s Reception on Wednesday evening followed by a good breakfast selection in the morning. Room was clean and relaxing. Great walkable location to The Farmer’s Market.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the st Jacobs market and restaurants
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Helpful staff. Cozy suite.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen, clean room and breakfast
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Summer checked us in and she was personable and professional. No hassle and perfect room for our needs . Breakfast was better than our previous visits well
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice , clean room. Door lock stopped working on last night .. Staff we're quick to help resolve our issue.
Stayed 2 nights in Oct 2026