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Hampton Inn & Suites by Hilton Waterloo St. Jacobs

2.5 star property
Travelers can embrace their playful side on the mini golf course at this St. Jacobs hotel, or venture to nearby markets for one-of-a-kind finds

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Photo gallery for Hampton Inn & Suites by Hilton Waterloo St. Jacobs

A bar area with a counter, bar stools, and a television screen displaying 'B55'. - Hampton Inn & Suites by Hilton Waterloo St. Jacobs (Township of Woolwich)
A modern hotel with a prominent entrance, a flag, and a sign indicating it is a Hampton Inn & Suites. - Hampton Inn & Suites by Hilton Waterloo St. Jacobs (Township of Woolwich)
A hotel reception area with a wooden reception desk, a welcome sign, and a shoe display. - Hampton Inn & Suites by Hilton Waterloo St. Jacobs (Township of Woolwich)
A spacious lobby with a large blue rug, seating areas, and a bar. - Hampton Inn & Suites by Hilton Waterloo St. Jacobs (Township of Woolwich)
An indoor swimming pool with lounge chairs, a poolside table, and a view of the outside. - Hampton Inn & Suites by Hilton Waterloo St. Jacobs (Township of Woolwich)
Hampton Inn & Suites by Hilton Waterloo St. Jacobs is in the heart of St. Jacobs, offering a breakfast buffet and evening happy hour at Das Bar restaurant. Guests can enjoy mini golf, arcade games, or relax by the indoor pool while experiencing this vibrant area.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

9.6 out of 10
Exceptional
(20 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.8 out of 10
Exceptional
(23 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

A hotel room with two beds, a TV, a desk, and a bathroom visible through an open door.

Room, 2 Queen Beds, Refrigerator & Microwave

9.4 out of 10
Exceptional
(21 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

A hotel room with two beds, a desk, a chair, and a TV.

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.6 out of 10
Excellent
(8 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

A hotel room with two beds, a desk, a chair, and a bedside table.

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

9.0 out of 10
Wonderful
(44 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Refrigerator & Microwave

A hotel room with a large bed, a red armchair, a small table, and a nightstand with lamps.

Room, 1 King Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(75 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Shower)

A hotel room with two beds, a TV, a desk with a chair, a mirror, and a window with curtains.

Room, 2 Queen Beds, Non Smoking (Shower)

9.4 out of 10
Exceptional
(75 reviews)
  • Sleeps 4
  • 2 Queen Beds

1 King Bed Mobility/Hearing Accessible Room With Roll-in Shower-Non-Smoking

  • Sleeps 2
  • 1 King Bed

Guest Room With 1 King Bed And Mobility/Hearing Accessible With Tub-Nonsmoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Shower)

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Township of Woolwich is home to Hampton Inn & Suites by Hilton Waterloo St. Jacobs. Travelers eager for a bit of culture can stop by Centre In The Square, while those who have shopping on the agenda may want to visit St. Jacobs Outlets and St Jacobs Farmers Market. Check out an event or a game at Kitchener Memorial Auditorium Complex, and consider making time for Bingemans, a top attraction not to be missed. Take an opportunity to explore the area for water adventures such as fishing. Visit our Township of Woolwich travel guide
Map
55 Benjamin Road, Township of Woolwich, ON, N2A4G8

What's nearby

  • A river running through a town with a bridge, surrounded by dense greenery.
    St Jacobs Farmers Market
    8 min walk - 0.5 miles
  • St. Jacobs Country Playhouse
    2 min walk - 0.1 miles
  • St. Jacobs Outlets
    5 min walk - 0.3 miles
  • St. Jacobs Market District Visitor Information Centre
    5 min walk - 0.3 miles
  • Waterloo Central Railway
    8 min walk - 0.5 miles

Getting around

  • Kitchener Station
    14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    25 min drive

Restaurants

  • The Fritter Co
    8 min walk
  • Starbucks
    15 min walk
  • Tim Hortons
    17 min walk
  • Cheesy Busy Wheel
    8 min walk
  • Ben Thanh 邊城
    4 min drive

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG
Township of Woolwich
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,321 reviews
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG
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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Das Bar

Things to do

  • Bicycle tours
  • Gym
  • Indoor pool
  • Mini golf

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Mini golf
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 84 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 84 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 10:00 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–10:00 AM.

Is Hampton Inn & Suites by Hilton Waterloo St. Jacobs pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CAD 84 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Check-out is at 11:00 AM.

Where is Hampton Inn & Suites by Hilton Waterloo St. Jacobs located?

Situated in Township of Woolwich, this hotel is within a 10-minute walk of St. Jacobs Outlets, St. Jacobs Market District Visitor Information Centre, and St Jacobs Farmers Market. University of Waterloo and Conestoga Mall are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hampton Inn & Suites by Hilton Waterloo St. Jacobs Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 781 out of 1185 reviews
Rating 8 - Good. 286 out of 1185 reviews
Rating 6 - Okay. 72 out of 1185 reviews
Rating 4 - Poor. 23 out of 1185 reviews
Rating 2 - Terrible. 23 out of 1185 reviews

Reviews

Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in an easily accessible location. The staff was very friendly and the room was incredibly clean. We would not hesitate to stay here again!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the free breakfast
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all very kind and helpful.
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fantastic and super clean! Close to everything. Breakfast was great too!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Rae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was excellent- the staff do a terrific job.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, very quiet. Conveniently close to the farmer’s market. The breakfast was delicious and very fresh. Thank you!
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at both the front desk and the dining room. Room was spacious, comfortable bed, wonderful bathroom. Had late dinner in the dining room with great service and food was good. Free breakfast too! We chose it because of its close location to Dt. Jacobs but were really impressed with the hotel.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great staff, and great breakfast.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, quick check in and great staff.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with good breakfast including some allergy sensitive options. The pool was great although no changing facilities.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly staff.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best Hampton Inn i have stayed at. Clean, new, large rooms, great breakfast area
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Acacia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, hotel and room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
The hotel was clean, food was good and staff were friendly and helpful.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Pat

Liked: Cleanliness, property conditions & facilities
Nice facility but over priced for the time we were there. Facility clean and well may.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Ayesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Parking was free. Staff was really friendly
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh and on time; staff were friendly and overall great feeling.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Deb and Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern room, great variety for breakfast too. Excellent price point
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Great beds and pillows. Good breakfast and a variety of items. Friendly staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mary Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located to the village of St Jacob’s and Market. Very clean and friendly staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Darren

Liked: Cleanliness
Great place to stay and staff we’re very happy and friendly
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel and all the staff were so helpful and friendly !
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new and very clean. The double studio room was very spacious for a family. They serve a hot breakfast which was very good. The pool and gym area are new and very clean. A quick walk to St. Jacobs market.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, clean rooms
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and quiet. Breakfast options were great! There was a nice pool and large fitness center. Close proximity to restaurants and theatre! I would definitely recommend!
Stayed 2 nights in Mar 2026