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Puma Garden and Suites

Property class: 2.5

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Photo gallery for Puma Garden and Suites

A two-story building with a balcony on the upper floor, a staircase leading to the entrance, and a well-lit entrance area. - Puma Garden and Suites (Kigali)
A reception area with a wooden desk, a clock, and a door. - Puma Garden and Suites (Kigali)
A bathroom with a sink, mirror, and towel rack. - Puma Garden and Suites (Kigali)
A dining area with a wooden table and chairs, a decorative shelf with vases, and patterned wall art. - Puma Garden and Suites (Kigali)
A bedroom with a bed, bedside lamps, a mirror, and wall art. - Puma Garden and Suites (Kigali)
Puma Garden and Suites provides amenities like free full breakfast and dry cleaning/laundry services. Stay connected with free in-room WiFi.

Reviews

2.0 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

About the neighborhood

Remera, a neighborhood in Kigali, is home to Puma Garden and Suites. Ivuka Arts Kigali and BK Arena are cultural highlights, and travelers looking to shop may want to visit Kigali Business Centre and Kigali Heights. Inema Art Center and Niyo Arts Center are also worth visiting. Visit our Kigali travel guide
Map
KG 282 St, Kigali, Kigali City

What's nearby

  • A large, multi-tiered stadium with a curved roof, illuminated by colorful lights.
    Kigali Convention Centre
    4 min drive - 2.1 miles
  • Kigali Golf Club
    15 min walk - 0.8 miles
  • Rwanda Development Board
    3 min drive - 1.4 miles
  • Kigali Heights
    4 min drive - 1.9 miles
  • Nyamirambo Stadium
    16 min drive - 7.5 miles

Getting around

  • Kigali (KGL-Kigali Intl.)
    19 min drive

Restaurants

  • Sakae
    15 min walk
  • Mukati Na Butta
    4 min drive
  • Luma & Lua
    4 min drive
  • Ugarit Restaurant
    3 min drive
  • Question Coffee
    2 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Children's slippers
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Frequently asked questions

Is Puma Garden and Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Puma Garden and Suites?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Puma Garden and Suites?

Check-out is at 10:30 AM.

Where is Puma Garden and Suites located?

Located in Remera, this hotel is within 2 mi (3 km) of Kigali Golf Club, Rwanda Development Board, and Inema Art Center. Ivuka Arts Kigali and University of Kigali are also within 2 mi (3 km).

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Reviews

Puma Garden and Suites Reviews

2.0

6.0

Cleanliness

2.0

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

Reviews

Verified review

2/10 Terrible

Claude

Disliked: Staff & service, property conditions & facilities

Nightmare

Worse experience of my trip ever. First they made me pay in cash after i had paid online with prebooking. They denied being partners with hotels.com despite their hotel advertising being on hitels.com and after i told them that they made.pay twice, they refused to give me refund and asked that i should deal with hotels.com myself to get the refund. They made the same breakfast everyday and didn't make any changes at all. They made me pay extra for drinking water and they said it wasn't part of the breakfast service. Most of the services advertised on hotels.com were not available :(
Stayed 4 nights in Sep 2022