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Aparthotel

Highlands Suites Hotel

Property class: 3.5

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Photo gallery for Highlands Suites Hotel

A multi-story hotel with a modern design, featuring balconies and large windows. - Highlands Suites Hotel (Kigali)
A gym with exercise equipment, including a treadmill, stationary bikes, and a rowing machine, with large windows and a stone wall in the background. - Highlands Suites Hotel (Kigali)
A conference room with multiple tables, red and gold chairs, and a projector screen. - Highlands Suites Hotel (Kigali)
A compact kitchen with wooden cabinets, a dining table, and chairs. - Highlands Suites Hotel (Kigali)
Restaurant - Highlands Suites Hotel (Kigali)
At Highlands Suites Hotel, you can look forward to a free breakfast buffet, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. The on-site restaurant offers breakfast and lunch. Free in-room WiFi is available to all guests, along with a bar and a gym.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Kitchen
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, cribs (free)

Deluxe Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | Living area | Flat-screen TV

Deluxe Suite, 2 Bedrooms

  • Hill view
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

SUITE DELUXE TWO DOUBLE BEDS

  • Sleeps 8
  • Free WiFi

SUITE DELUXE QUEEN BED

  • Sleeps 8
  • Free WiFi

About the neighborhood

Remera, a neighborhood in Kigali, is home to Highlands Suites Hotel. Kigali Business Centre and Kigali Heights are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Nyandungu Urban Wetland Eco Tourism Park and Umusambi Village. Ivuka Arts Kigali and Inema Art Center are also worth visiting. Visit our Kigali travel guide
View more Aparthotels in Kigali
Map
KG 270, Nyarutarama, Kigali

What's nearby

  • A large, multi-tiered stadium with a curved roof, illuminated by colorful lights.
    Kigali Convention Centre
    3 min drive - 1.7 miles
  • Rwanda Development Board
    15 min walk - 0.8 miles
  • Campaign Against Genocide Museum
    2 min drive - 1.2 miles
  • Kigali Golf Club
    2 min drive - 1.0 mile
  • Kigali Heights
    3 min drive - 1.4 miles

Getting around

  • Kigali (KGL-Kigali Intl.)
    13 min drive

Restaurants

  • Sakae
    4 min walk
  • Luma & Lua
    3 min drive
  • Question Coffee
    17 min walk
  • Golden Coffee
    9 min walk
  • Verunga Bar & Restaurant
    5 min walk

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Property amenities

Pool/Spa

  • Massage
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Spa services
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Family friendly

  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Room service (24 hours)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • Conference space
  • Desk
  • Meeting rooms

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Designated smoking areas

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Vending machine

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 36 units
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 5:30 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 3 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 15 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Highlands Suites Hotel have a pool?

Yes, this property has an outdoor pool.

Is Highlands Suites Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Highlands Suites Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Highlands Suites Hotel?

Check-out is at 11 AM.

Does Highlands Suites Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 15 per vehicle applies.

Where is Highlands Suites Hotel located?

Located in Remera, this aparthotel is within 1 mi (2 km) of Rwanda Development Board and Kigali Golf Club. Stade Amahoro and BK Arena are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Highlands Suites Hotel Reviews

8.0

Very Good

8.6

Cleanliness

9.6

Amenities

9.4

Property conditions & facilities
Rating 10 - Excellent. 2 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

Reviews

Verified review

8/10 Good

Wanda Denise

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly and helpful staff.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Rainer

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wellness and massages were very good! Very, very friendly staff, specially at the restaurant!! Very good gym!
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Chidinma Lois

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property is recommended. It's location is great, clean rooms and pool. The staff are generally very polite and helpful.
Stayed 10 nights in Dec 2025
Verified review

10/10 Excellent

Jimmy Bernard

Liked: Amenities
Excellent
Stayed 6 nights in Jun 2024
Verified review

4/10 Poor

almut

Liked: Cleanliness, check-in
Disliked: Listing accuracy
Received one actual key and room furniture were old but room was clean. After figuring out the water heater, shower was ok but door missing so water went everywhere in the bathroom. Toiletries were available. No AC so they brought a fan.
Stayed 2 nights in May 2026