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SPA HOTEL NEMO with dolphins

Property class: 4.5

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Porch - SPA HOTEL NEMO with dolphins (Kharkiv)
Outdoor pool - SPA HOTEL NEMO with dolphins (Kharkiv)
Exterior - SPA HOTEL NEMO with dolphins (Kharkiv)
Room - SPA HOTEL NEMO with dolphins (Kharkiv)
Dining - SPA HOTEL NEMO with dolphins (Kharkiv)
Located close to Shevchenko Park and Kharkiv National Academic Theater of Opera and Ballet, SPA HOTEL NEMO with dolphins provides a poolside bar, a rooftop terrace, and a garden. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a body treatment, a massage, or a facial. The on-site restaurant, Ресторан Terrace, features al fresco dining and garden views. Fitness classes are offered at the health club; other things to do include scuba diving. Free in-room WiFi is available to all guests, along with a playground and dry cleaning/laundry services.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room

Room

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Room

Standard Twin Room

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Superior Double Room

Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Room

Junior Suite

  • Park view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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Room

Suite

  • Park view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Luxury Double Room, 1 Bedroom

Room

Luxury Double Room, 1 Bedroom

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Balcony

Room

Junior Suite, Balcony

  • Park view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Signature Double Room

Room

Signature Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room

Room

Superior Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Located in Kharkiv, SPA HOTEL NEMO with dolphins is in the city center and near a metro station. Looking to enjoy an event or a game? See what's going on at Dynamo Stadium or Metalist Stadium.
Map
Str. Sumy, 35 (in Cascade), Garden Shevchenko, Kharkiv, 61000

What's nearby

  • Shevchenko Park
    1 min walk - 0.0 miles
  • Kharkiv Zoo
    1 min walk - 0.1 miles
  • Kharkiv National Academic Theater of Opera and Ballet
    8 min walk - 0.4 miles
  • Freedom Square
    12 min walk - 0.7 miles
  • V. N. Karazin Kharkiv National University
    12 min walk - 0.7 miles

Getting around

  • Kharkiv-Levada
    7 min drive
  • Kholodna Hora Station
    8 min drive
  • Kharkiv (HRK-Kharkiv Intl.)
    23 min drive

Restaurants

  • Червоний бар-ресторан «РОСТ»
    9 min walk
  • Кристалл
    4 min walk
  • Тот самый барашек
    8 min walk
  • Villa Tartufo
    7 min walk
  • Ti Amo
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: UAH 800 to 800 for adults and UAH 800 to 800 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ресторан Terrace

Things to do

  • Fitness classes
  • Health club
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas
  • Water sports equipment

Family friendly

  • Art supplies
  • Children's games
  • Children's toys
  • High chair
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Pool toys
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In a state park
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shared bathroom
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: 50-percent of room rate for check-in between noon and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of UAH 4000 per pet, per stay
Welcoming dogs and cats only
2 total (up to 13 lbs per pet)
Pets cannot be left unattended
Food and water bowls, an off-leash area, and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for UAH 1000.0 per day
Free cribs are available on request at the property

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: UAH 134.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately UAH 800 to 800 for adults, and UAH 800 to 800 for children
  • Airport shuttle fee: UAH 700.00 per room (roundtrip)
  • Pet fee: UAH 4000 per pet, per stay
  • Late check-in fee: 50-percent of room rate for check-in between noon and 6:00 PM
  • Rollaway bed fee: UAH 1000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The seasonal pool will be open from May to October
Pool access available from 8:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Frequently asked questions

Does SPA HOTEL NEMO with dolphins have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 8:00 AM–11:00 PM.

Is SPA HOTEL NEMO with dolphins pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 13 lbs per pet. There's a fee of UAH 4000 per pet, per stay.

How much is parking?

There is free parking nearby.

What time is check-in at SPA HOTEL NEMO with dolphins?

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM. Late check-in is available from noon– 6:00 PM for a fee of 50%.

What time is check-out at SPA HOTEL NEMO with dolphins?

Check-out is at noon.

Does SPA HOTEL NEMO with dolphins provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of UAH 700.00 per room applies.

Where is SPA HOTEL NEMO with dolphins located?

This family-friendly Kharkiv hotel is located in a state park, within a 10-minute walk of Shevchenko Park and Kharkiv National Academic Theater of Opera and Ballet. V. N. Karazin Kharkiv National University and Freedom Square are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

SPA HOTEL NEMO with dolphins Reviews

8.2

Very Good

9.0

Cleanliness

7.4

Location

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 29 out of 51 reviews
Rating 8 - Good. 7 out of 51 reviews
Rating 6 - Okay. 9 out of 51 reviews
Rating 4 - Poor. 3 out of 51 reviews
Rating 2 - Terrible. 3 out of 51 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, friendly and helpful staff.
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Pool closed, slow service. Will not return!

Nice and relaxing hotel, however the room that I booked (junior suite) was supposed to be with a balcony. The pool was closed for renovation (no information about this on the website!). This hotel has 3 junior suites and only 1 has balcony. This is not advertised on the website. The service in the restaurant on the 6th floor is appalling: slow (45 minutes to deliver desert). Almost nobody speaks English, I can understand it is not a must, but this is not a 5 * hotel, merely a 3 star hotel.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Hotel is in perfect condition. Only hard to reach or visitors come in due to security restrictions in a park area.
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. All staff was great.
Stayed 5 nights in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean , friendly staff
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camere spaziose, moderne, grande pulizia, con tutti i comfort, reception sempre pronta a risolvere ogni problema
Stayed 6 nights in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Interesting hotel suitable for families.

Nice hotel with attractions for families and kids. Hotel located next to a green park. Resturant was above average. Hotel rooms were clean and quiet. Hotel can be difficult to get to by taxi.
Stayed 1 night in Sep 2021
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Terrible Hotel with dolphins and beluga whales! It’s a shame ! Good breakfast and we’ll located! It’s a shame they have dolphins and whales captive
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Kharkiv

This hotel is in excellent location in Taras Shevchenko park. Access is difficult by car, as there are 2 barriers and taxi drivers don't usually know how to get there. Always enter from Sumska street. Hotel is clean. The standard rooms are too small for a 5 star, but the junior suite was adequate. Food was great at the restaurant for breakfast buffet and dinner a la carte. Slow during dinner time for service. Nice rooftop terrace. Rooms are properly maintained and they have afternoon turndown service. Complimentary water in the room. Included is also sauna, pool, jacuzzi. Massage is extra and pretty good. Staff is mostly accommodating. Dolphin shows every day, though we didn't attend, as we've done it elsewhere before.
Stayed 3 nights in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un régale

Super hôtel, propre, cosy. Fantastique spa et les soins. Le petit-déjeuner délicieux, un mélange de la cuisine ukrainienne et européenne. On s’est régalé. Superbe terrasse et piscine à l’extérieure également.
Stayed 2 nights in Sep 2021
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I liked the terrace on the 6th floor beautiful The service was not that good I'm sorry to say the restraunt service needs a make over Disappointed in the food some items ran out beef steaks and the steak I did order was not what they said it was It would be nice if the staff would smile when getting you
Stayed 9 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost excellent location (the only downside - to get a taxi you will need to walk 5 mins since the hotel is in the middle of the park). The staff is very friendly, pools clear, plus dolphins show, open-air bar/restaurant..
Stayed 3 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel in city centre,but quite located at the Shevchenko garden. 2 swimming pools,kids frendly. Breakfast buffet style accompanied ukranian brut wine
Stayed 1 night in Aug 2021
Verified review

6/10 Okay

Liked: Cleanliness, amenities
The amenities are in good condition: different types. The bad things: the sharp corners o f the bed,easy to scratch legs badly
Stayed 7 nights in Jun 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Beautiful hotel , just location is not convenient to call a taxi
Stayed 2 nights in Feb 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5* for spa, definitely worth it to stay, very nice hotel and very friendly stuff, will come again
Stayed 2 nights in Jan 2021
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

service needs improvement

Service is OK, very slow at Restaurant
Stayed 2 nights in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and pleasant hotel

A very nice hotel centrally located a little issue due to it being in the middle of a park getting a Uber to the front of the hotel. However clean attentive staff. There are Dolphins at the hotel which I am not to sure about if they should be kept in captivity nevertheless a great clean hotel.
Stayed 1 night in Jun 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really good hotel in great location. Nemo is in the heart of the city and in a most beautiful park. Step outside and the park is beautiful and at your feet. It is easy to walk to the main streets and close to the metro. Nemo has nice amenities, gym, spa, massage, swimming pools, aquarium, dolphin show. The restaurant on the roof has a great city view and nice menu. If you want to save money then you can find cheaper, but if you want a great place to stay while in Kharkov I highly recommend Nemo Hotel.
Stayed 7 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
AWESOME - AMAZING HOTEL Great staff Great people! Amazing Pools & Dolphins/Show- Everything just amazing
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pick me!!!

Staff were so amazing, helped when ever in needed something. Hotel lived up to what I reviewed before booking! I will be staying again my next visit
Stayed 6 nights in Dec 2018
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The construction on the park made it impossible to get a taxi in and out of the Hotel, Had to walk a distance to catch a taxi. I would not stay there again until construction is complete, If I where told about the construction I would not have stayed there.
Stayed 3 nights in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, high security, great staff

The gym and spa were excellent. The staff was friendly and courteous and helped me find my lost cell phone! Dolphin show was excellent
Stayed 4 nights in Apr 2018
Verified review

8/10 Good

Liked: Room comfort
Hotel renovado pero con deficiencias. El desayuno es lento y bastante pobre y caro para lo ofertado. La habitación está bien pero es básica para un hotel 4 estrellas de ese precio.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 Nächte im Hotel

Das Hotel ist ideal für den Sommer, zusammen mit Kindern. Das Delfinarium ist direkt daneben und es gibt für den Hotelgast auch Vergünstigungen. Wir waren im Februar, es war kalt und die Zugangswege waren mit Schnee und Eis bedeckt. Darum war das Spazieren etwas unangenehm. Da dieses Hotel viel mit Wasser zu tun hat, riecht es halt nach Chlor, was aber nicht unangenehm war. Es hat ein kleines Schwimmbad, und Saunen und Sprudelbad und ein Fitnesscenter mit vielen Geräten. Das Restaurant auf dem Dach ist 24 Stunden geöffnet und das war für uns super, weil wir auch in der Nacht noch was essen konnten und mal etwas zwischendurch.
Stayed 3 nights in Feb 2018