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Island City House Hotel

Property class: 3

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Photo gallery for Island City House Hotel

A wooden deck with a hammock, pool, and lounge chairs overlooking a tropical garden. - Island City House Hotel (Key West)
A garden with a pond, rocks, and various plants. - Island City House Hotel (Key West)
A pool area with lounge chairs and a wooden building with balconies. - Island City House Hotel (Key West)
A covered walkway with a wooden ceiling, white railings, and a brick path. - Island City House Hotel (Key West)
A compact kitchen with wooden cabinets, a microwave, stove, and refrigerator. There is a dining area with a table and chairs, and a sofa. - Island City House Hotel (Key West)
Duval Street and Mallory Square are located near Island City House Hotel, which provides a rooftop terrace, a garden, and a library. Active travelers can enjoy cycling at this hotel. In addition to dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • Kitchen

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Island City House Queen Suite

A room with a bed, two bedside lamps, a ceiling fan, a window with lace curtains, and a wooden headboard.

Island City House Queen Suite

9.2 out of 10
Wonderful
(28 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Arch House Garden View Studio w/ Balcony

A bedroom with a bed, a nightstand, a lamp, and a view of palm trees through a door.

Arch House Garden View Studio w/ Balcony

9.8 out of 10
Exceptional
(23 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Arch House Studio Suite Street

A bedroom with a wooden ceiling, a bed with white bedding, a nightstand with a lamp, and a window with sheer curtains.

Arch House Studio Suite Street

8.6 out of 10
Excellent
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Island City House Queen Suite w/ Porch

A room with a bed, two bedside lamps, a ceiling fan, a window with lace curtains, and a wooden headboard.

Island City House Queen Suite w/ Porch

9.8 out of 10
Exceptional
(17 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Cigar House Queen Suite w/ Poolside Balcony

A compact kitchen with wooden cabinets, a microwave, stove, and refrigerator. There is a dining area with a table and chairs, and a sofa.

Cigar House Queen Suite w/ Poolside Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Cigar House King Suite w/ Poolside porch

A neatly made bed with a white comforter and pillows, a ceiling fan, and two bedside tables with lamps.

Cigar House King Suite w/ Poolside porch

9.2 out of 10
Wonderful
(23 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Arch House 2 Bedroom Suite

A wooden-paneled room with a bed, two bedside lamps, and a framed picture on the wall.

Arch House 2 Bedroom Suite

9.0 out of 10
Wonderful
(10 reviews)
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Island City House 2 Bedroom Suite w/ Porch

A neatly made bed with white linens, a wooden headboard, and a nightstand with a lamp.

Island City House 2 Bedroom Suite w/ Porch

10.0 out of 10
Exceptional
(8 reviews)
  • 51 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Island City House King

A kitchen with wooden cabinets, a refrigerator, microwave, stove, dining table with chairs, and a ceiling fan.

Island City House King

10.0 out of 10
Exceptional
(11 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located near the beach, Island City House Hotel is in Key West Historic District, a neighborhood in Key West. Ernest Hemingway Home and Museum and Fort Zachary Taylor Historic State Park are notable landmarks, and the area's natural beauty can be seen at Florida Keys Beaches and South Beach. Sails To Rails Museum at Flagler Station and The Kite House are also worth visiting. Snorkeling, sailing, and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Key West travel guide
Map
411 William Street, Key West, FL, 33040

What's nearby

  • A street with a pharmacy, a theater, and a yellow building.
    Duval Street
    6 min walk - 0.4 miles
  • A military jet flying low over a concrete path surrounded by vegetation.
    Key West Naval Station
    7 min walk - 0.4 miles
  • A sign reading "Welcome to Mallory Square" with an American flag, a red and white striped awning, and a statue of a man in a blue shirt and straw hat.
    Mallory Square
    10 min walk - 0.6 miles
  • A historical marker for The Little White House, built in 1890, used by American Navy officers, and listed on the National Register of Historic Places in 1974.
    Harry S. Truman Little White House
    10 min walk - 0.6 miles
  • A two-story colonial-style building with a balcony, surrounded by lush greenery and palm trees.
    Ernest Hemingway Home and Museum
    15 min walk - 0.8 miles

Getting around

  • Key West Intl. Airport (EYW)
    9 min drive

Restaurants

  • Conch Republic Seafood Company
    9 min walk
  • Kermit's Key West Key Lime Shoppe
    6 min walk
  • Cuban Coffee Queen Waterfront
    5 min walk
  • Schooner Wharf Bar
    4 min walk
  • Margaritaville
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 48 per day)
  • Limited onsite parking
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Library
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 3 buildings
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop

More

  • Air conditioning
  • Individually furnished
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are asked to contact the property at least 24 hours in advance for after hours check-in instructions.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Nearby parking fee: USD 48 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Frequently asked questions

Does Island City House Hotel have a pool?

Yes, this property has an outdoor pool.

Is Island City House Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at Island City House Hotel?

Check-in start time: 3 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Island City House Hotel?

Check-out is at 11 AM.

Where is Island City House Hotel located?

Located in Key West Historic District, this hotel is within a 10-minute walk of The Kite House and Duval Street. Florida Keys Beaches and Mallory Square are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Island City House Hotel Reviews

9.6

Exceptional

9.6

Cleanliness

10

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 810 out of 1001 reviews
Rating 8 - Good. 139 out of 1001 reviews
Rating 6 - Okay. 36 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 4 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed multiple times and the location, property and staff are top notch. We will be back!
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - close to everything yet very quiet
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was perfect location was close to ferry for dry tortugas and plenty of restaurants walking distance.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Cigar House at Island City House Hotel. It was like a treehouse retreat, and very spacious for a DT Key West hotel! The outdoor balcony area was also very private and nice.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a historic resort in a beautiful garden location, located close to the old town of Key West. The staff was extremely helpful and the place was clean, quiet, I’m relaxing. I would definitely stay here again in the future and recommend it to anyone visiting Key West.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spotless. Kitchen was great! The property is well kept. Convenient to Duval Street. I’ll stay again.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Very clean
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, room, location, cleanliness and staff
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious and a pool outside! Great part of town with plenty of street parking. It’s a lovely property.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful patio space, great location.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay, the room was clean and had everything we needed. Staff were very helpful and friendly. The balcony could have been tidier but this is only due to the amount of trees near the balcony so cannot be helped really! Location is perfect and only a 5 minute walk from bars, restaurants and shops. There is also a seafood market across the road which does an amazing lobster roll!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Husband and I stayed here for our anniversary. The property is beautiful - lavish landscaping, wonderful pool, well appointed rooms, and a wonderful staff. Our room had a balcony complete with Adirondack chairs and a hammock, where we spent our evenings, enjoying the beautiful sunsets and a glass of wine.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this Hotel. Great location, safe m, convenient. The staff is very accommodating.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful & friendly staff!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and lovely grounds/pool. Staff was very helpful and responsive. Great location, walking or biking distance to everything.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place to stay. Lovely room and very helpful staff. The gardens were beautiful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here and this time was no different. I stayed in a queen suite and it was wonderful. I enjoyed the pool and rented a bike to explore the island and check out the cemetery. I highly recommend staying here to get away from the main drag on Duval. Will be coming again soon!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property the gardens and location perfect
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable conveniently located and the staff were very hospitable
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with lots of bikes available to rent right on the property! Amazing staff!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! The room was amazing, beds comfortable and lovely private porch. Super location and close to everything. Wish we could have stayed longer.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Skip the resort and stay in a beautiful, historic house where you are close to all the action. We loved the gardens, pool, and our breezy morning/evening porch. If we ever head this way again, The Island City House is where we will stay.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
What a great spot! Clean, wonderful amenities and super location!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Poolside, nice area around pool to sit & relax, grounds beautiful, clean room
Stayed 10 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
No coffee or breakfast offered. The front desk staff, not so helpful or offering up of information. But the grounds are gorgeous, surrounding fountains,and meticulously maintained gardens all around. Very nice pool and I love the location, very walkable but far enough away from the Duval St madness and drunks. Our room had so much character and served us well. The onsite cat named Bert made our stay extra special.
Stayed 2 nights in Jul 2026