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VANNA Hill Resort

Property class: 3

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Photo gallery for VANNA Hill Resort

Sports facility - VANNA Hill Resort (Kep)
Reception - VANNA Hill Resort (Kep)
Garden - VANNA Hill Resort (Kep)
Superior Double Room | In-room safe, desk, rollaway beds (surcharge), WiFi (free) - VANNA Hill Resort (Kep)
Standard Double Room With Fan | Terrace/patio - VANNA Hill Resort (Kep)
At VANNA Hill Resort, you can look forward to a poolside bar, a terrace, and a garden. The on-site restaurant offers breakfast, lunch, and dinner. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Single Room With Bathroom

Single Room With Bathroom | Outdoor pool

Single Room With Bathroom

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room With Fan

Beach/ocean view

Standard Double Room With Fan

  • Ocean view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Room amenity

Superior Twin Room

  • Ocean view
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, rollaway beds (surcharge), WiFi (free)

Deluxe Double Room

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

In-room safe, desk, rollaway beds (surcharge), WiFi (free)

Deluxe Twin Room

  • Resort view
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite Room

Junior Suite Room | Pool | Outdoor pool

Junior Suite Room

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Terrace/patio

Superior Double Room

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Kep, VANNA Hill Resort is in a national park and near the beach. Big Durian and Seahorse Statue are local landmarks, and travelers looking to shop may want to visit Crab Market and Kep Market. Visit our Kep travel guide
Map
Phum Thmey, Sangkat Prey Thom, Kep

What's nearby

  • A person carrying a large basket across a wooden bridge over a body of water.
    Kep Beach
    4 min drive - 1.2 miles
  • Kep National Park
    1 min walk - 0.1 miles
  • Crab Market
    14 min walk - 0.8 miles
  • La Plantation
    45 min drive - 16.7 miles
  • Kampot Night Market
    47 min drive - 18.1 miles

Getting around

  • Kampot Train Station
    34 min drive

Restaurants

  • Kimly Restaurant
    11 min walk
  • ចេសា កាហ្វេដូងក្រអូបខ្មែរ
    10 min drive
  • kep coffee
    4 min drive
  • Srey Pov
    10 min walk
  • chiv lang restraunt
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 9:30 PM on request
  • Free extended parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Terrace

More

  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

MastercardVisa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 55 per vehicle (one-way)
  • Rollaway bed fee: USD 15.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Frequently asked questions

Does VANNA Hill Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is VANNA Hill Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at VANNA Hill Resort?

Check-in start time: 2 PM; Check-in end time: 11 PM.

What time is check-out at VANNA Hill Resort?

Check-out is at noon.

Does VANNA Hill Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM–9:30 PM on request. A fee of USD 55 per vehicle applies.

Where is VANNA Hill Resort located?

Situated by the sea, this hotel is within a 10-minute walk of Kep National Park and Crab Market. Kep Beach and Kep Butterfly Farm are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

VANNA Hill Resort Reviews

8.2

Very Good

8.2

Cleanliness

8.6

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 14 out of 44 reviews
Rating 8 - Good. 22 out of 44 reviews
Rating 6 - Okay. 5 out of 44 reviews
Rating 4 - Poor. 3 out of 44 reviews
Rating 2 - Terrible. 0 out of 44 reviews

Reviews

Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property, though some facilities need repairs/upgrades.
Stayed 1 night in Apr 2023
Verified review

4/10 Poor

Jack

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Local staff were lovely. Questionable standards from management
Stayed 1 night in May 2023
Verified review

6/10 Okay

Bob

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Previous time I stayed at this resort was about 6-9 months ago. Since then, it has seen the effects of the COVID virus. No breakfast; have to ask for water to be delivered to room; no face or hand towels/had to ask and general housekeeping. While the staff was still great; first class and accommodating/there are just not enough guests to allow for "normal" amenities that one assumes will be there. I love KEP and do hope that things will change for the better. Vanna still is a great location and hope for the the best going forward.
Stayed 3 nights in Aug 2020
Verified review

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Peaceful. Staff very helpful. Thank you
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing peaceful

amazing lovely room food staff and area
Stayed 3 nights in Mar 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
- Reception : bei später Ankunft ist evtl. niemand vor Ort - Zimmer : die günstigen Zimmer haben keinen Kühlschrank + Pool : großzügige Anlage mit traumhaftem Ausblick
Stayed 7 nights in Feb 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness
Absence de tout management, pas de restauration hormis un petit déjeuner basique mais belle localisation dans la verdure. Rapport qualité prix moyen
Stayed 3 nights in Jan 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with an amazing pool, great food options. My only negative was the mattress comfort on the bed was extremely hard but otherwise everything else was brilliant
Stayed 5 nights in Dec 2018
Verified review

8/10 Good

CATHY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trés beau cadre

Bungalow situé dans un très beau cadre avec une vue magnifique. La chambre est confortable mais la salle de bain aurait besoin d'un rafraichissement. Il y a une jolie piscine - le petit déjeuner est basique - le personnel est agréable et attentionné
Stayed 3 nights in Oct 2018
Verified review

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Kep style resort. Pool is first class/certainly more than you would expect at a location that charges <$40 per night. Room was OK; breakfast left something to be desired. Other than that, very high marks.
Stayed 1 night in Oct 2018
Verified review

4/10 Poor

David

Disliked: Property conditions & facilities, room comfort

A short stay !

The hotel is ok , but it’s quite a trek to get to it from the main road . The road is quite bad , pulling the suitcases up the hill is not a good idea . The crab market and restaurants are nearby .
Stayed 4 nights in Sep 2018
Verified review

8/10 Good

Joern

Liked: Staff & service
Grundet manglende vand og usikkert trappesystem til hytter er stedet for yngre mennesker
Verified review

8/10 Good

Jean Michel

Liked: Staff & service, room comfort

Un hôtel vieillissant dans un cadre superbe

A notre arrivée nous avons été tout de de suite sous le charme du magnifique jardin et de sa belle piscine. Nous avions réservé sur le site une suite de 60 m2 et en entrant dans notre installation nous avons constaté qu’il ne s’agissait que d’une chambre d’environ 25m2 avec il est vrai une belle terrasse qui après nos réclamations semble compter aux yeux de la direction dans la superficie totale!! A part cela les chambres et la salle de bain sont un peu vétustes et la literie un peu raide. Cela dit grâce à la situation et la piscine nous avons tout de même passé un bon séjour, pour un budget correct.
Verified review

8/10 Good

marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles gut...

Service ist etwas langsam aber das macht nicht sie waren alle lieb...und das zählt würde jeder Zeit wieder dort Urlaub
Stayed 2 nights in Jan 2018
Verified review

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great position, close to crab market

We loved the hotel, the rooms were bungalow on the hill side next to a forested hill, with a great view of the sea. The rooms were comfortable and well cleaned. The hotel was very close to the national park and within walking distance of the crab market and restaurants. We found the staff very pleasant and helpful at all times. The hotel rented a scooter for us at a good rate and we did not have to mess around checking prices etc. The swimming pool was lovely overlooking the sea. The breakfast was excellent when there were plenty of people in the hotel buffet style and Asian and omelette etc ) but only acceptable when there were only a few staying. We would stay here again.
Stayed 10 nights in Jan 2018
Verified review

8/10 Good

Verified traveler

Liked: Room comfort
とても静かでゆっくりするには良いです。コスパ的には良いと思います
Stayed 1 night in Jan 2018
Verified review

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Few Issues, But Overall Still Nice Hotel

I've stayed at Vanna Hill Resort 4 or 5 times now, and although it has some issues, it's a great place to stay. The staff, although with limited English, are always willing to help with a smile. The pool is one of the best I've seen, and the location, about a 10 minute walk from the Crab Market, is very good. The hotel does have a few issues, though. The breakfast is very limited, by most standards. Some of the rooms have air conditioning problems, but the staff is always there to help. The sinks have only cold water, but hot water is usually very plentiful in the showers. The wi-fi can be spotty, but better than it used to be. I'll stay again and again.
Stayed 10 nights in Nov 2017
Verified review

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice lush garden, excellent location close to crab market and national park.
Stayed 3 nights in Nov 2017
Verified review

10/10 Excellent

HSIN-FANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

還不錯

風景很優
Stayed 1 night in Jun 2017
Verified review

8/10 Good

debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The manager was very available and welcoming. The front desk staff were excellent, knowledgeable, capable, great with customer service. Loved the sea view, air, access to national park and the sea, happy hour, quiet environment, comfortable room and lovely pool.
Verified review

10/10 Excellent

Annick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Le paradis c'est là!

Le paradis c'est là!! Une vue imprenable sur la mer. Les bungalows sont en montagne,alors la vue est à couper le souffle.
Verified review

8/10 Good

Patrice

Liked: Staff & service

Kep...Endroit agréable???

Arrivés en pleine période de fête de l eau, les Cambodgiens se rassemblent en masse afin de dejeuner en famille et laissent tous leurs déchets sur place,autant dire que Kep ressemblait à une déchèterie à ciel ouvert .
Verified review

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
after more then 3 ceo's fired, they have now, with mr Magyar T, the right person i am absolutely sure he will make it work there
Verified review

6/10 Okay

Wupp

Liked: Cleanliness, room comfort
Disliked: Staff & service

Toller Pool, schöne Lage, das wars dann aber schon

Als wir ankamen, mussten wir erstmal nach dem Personal suchen, daraufhin wurden wir in ein winziges Zimmer (Boden und Wände mit dunklen Fliesen bedeckt, was das ganze noch kleiner macht) gebracht. Das Bad war nicht wirklich ein Zimmer in dem man sich wohl gefühlt hat. Das WLAN war im Zimmer sehr schlecht, man könnte am Pool aber ganz gut ins Internet gehen. Die Klimaanlage war recht laut, sodass ich nachts mehrmals deshalb aufgewacht bin, dafür ist die "Veranda" ganz schick , mit Hängematte und schönem Ausblick. Der Pool ist super einladend, man kann sich entspannen und dabei auf das Meer blicken, ich weiß jedoch nicht in wie fern er regelmäßig gesäubert wurde, da jeden Tag einige Blätter darun rumschwimmten. Der Service war grausig, wir hatten das Hotel mit Frühstück bestellt und (ausgenommen am ersten Tag) der Kellner konnte kein Englisch , es kamen daraufhin entweder Dinge die man nicht bestellt hatte, oder es fehlte schlichtweg die Hälfte. Außerdem dürften wir jeden Morgen mindestens ne halbe Stunde auf das Frühstück warten. Vielleicht sieht das Ganze in der Hauptsaison anders aus (es waren insgesamt vielleicht 3 Gäste da), aber da ich das selbe Hotel wie jeder andere Buche, erwarte ich auch gleiche Leistung. Die Zimmer wurden immer schön geputzt, alles war sauber, es gab neue Handtücher, daran gab es wirklich nichts auszusetzen.
Verified review

8/10 Good

Vincent

Liked: Cleanliness, staff & service, room comfort
Overall, this place is quite a deal for what I paid ($14/night) for the single room. I was looking to get away for the weekend and it was the perfect place for that. The restaurant is good, breakfast was $5 for me, or if you really want to treat yourself to breakfast, the amazing Veranda breakfast buffet is right next door for $9. The pool was great and the room simple, nice, clean, with a small flatscreen TV. The only thing it lacked was a refrigerator--I assume this is to discourage bringing in your own drinks, which were quite overpriced here, but I brought some to the pool anyway and no one said anything. The staff were very friendly and it is very quick access to everything in Kep.