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The Royal Anne Hotel

Property class: 3

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Photo gallery for The Royal Anne Hotel

The exterior of the Royal Anne Hotel with a large metal sculpture in front, a modern facade, and a clear view of the street. - The Royal Anne Hotel (Kelowna)
A banquet hall with round tables set for a formal event, large windows with a city view, and decorative elements like string lights. - The Royal Anne Hotel (Kelowna)
A cozy living room with a fireplace, a Christmas tree, and comfortable seating. - The Royal Anne Hotel (Kelowna)
A red sports car parked on a city street with buildings and trees in the background. - The Royal Anne Hotel (Kelowna)
A bar area with a large, illuminated marble wall, shelves with glasses, and a polished marble countertop. - The Royal Anne Hotel (Kelowna)
Close to Prospera Place, The Royal Anne Hotel provides free continental breakfast, a rooftop terrace, and laundry facilities. Skiers and snowboarders can spend time on the slopes at this hotel offering a ski shuttle and ski passes. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive King Suite

A hotel room with a large bed, a desk, a chair, a dresser, a TV, and a balcony with a view of the mountains.

Executive King Suite

9.4 out of 10
Exceptional
(79 reviews)
  • Lake view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 Queen Bed

A hotel room with a large bed, a desk, a chair, and a view of the city through the window.

Premier Room, 1 Queen Bed

9.2 out of 10
Wonderful
(61 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a lamp, and a large picture on the wall.

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(206 reviews)
  • Mountain view
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located near the beach, The Royal Anne Hotel is in Downtown Kelowna, a walkable area in Kelowna with great shopping. Kelowna Community Theatre and Okanagan Military Museum are cultural highlights, and some of the area's landmarks include Okanagan Lake Bridge and Father Pandosy Mission. Looking to enjoy an event or a game while in town? See what's happening at Prospera Place or Memorial Arena. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and ice skating. Guests love the hotel's central location. Visit our Kelowna travel guide
Map
348 Bernard Ave, Kelowna, BC, V1Y6N5

What's nearby

  • A calm lake with a boat in the foreground and mountains in the background.
    Okanagan Lake
    2 min walk - 0.1 miles
  • A waterfront with a park, people sitting on benches, a lamp post, and a marina with boats.
    City Park
    3 min walk - 0.2 miles
  • A riverside view with boats, a park, and a building with a red roof.
    Waterfront Park
    5 min walk - 0.3 miles
  • A building with a 'prospera place' sign, a parking lot, and a tall building in the background.
    Prospera Place
    7 min walk - 0.4 miles
  • Playtime Casino Kelowna
    7 min walk - 0.4 miles

Getting around

  • Kelowna Intl. Airport (YLW)
    26 min drive

Restaurants

  • CRAFT Beer Market Kelowna
    2 min walk
  • O'Flannigan's Pub
    2 min walk
  • Kin & Folk
    3 min walk
  • Earls on Top
    4 min walk
  • Dawett Fine Indian Cuisine
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna
  • Ski passes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4,500 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • 6 steps to reach entrance
  • Elevator (33 inch wide door)

More

  • 5 floors
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Royal Anne Hotel pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of CAD 20 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at The Royal Anne Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Royal Anne Hotel?

Check-out is at 11:00 AM.

Where is The Royal Anne Hotel located?

Located near the slopes, this Downtown Kelowna hotel is in the city center, within a 5-minute walk of Kasugai Gardens and Okanagan Lake, and close to winter sports such as cross-country skiing and snow tubing. Kelowna Downtown Marina and Kelowna Escape Room by Omni are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Royal Anne Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 955 out of 1370 reviews
Rating 8 - Good. 320 out of 1370 reviews
Rating 6 - Okay. 68 out of 1370 reviews
Rating 4 - Poor. 19 out of 1370 reviews
Rating 2 - Terrible. 8 out of 1370 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms great location
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Great location, nice rooms, helpful staff, great breakfast. Will be returning!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very good, rooms were spotless and well kept, 10/10 location. No amenities, but they're not really needed. Would definitely stay again.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean, perfect location. Close to bike rentals, food and drinks and the beach.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Rooms were nice and cozy. The view from the room was amazing. Defo recommend this place.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming the lady upon arrival. Nice, clean room. Good breakfast. Overall very good stay.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large comfortable room.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly, and the rooms were clean and spacious. I had a great stay and will definitely come back again!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the heart of downtown Kelowna. Having a continental breakfast was a bonus!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Comfy bed. Great location! Will definitely stay again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spot! Walking distance from everything, staff were friendly and welcoming, large variety of breakfast items and everything was fresh. The room was spotless, didn’t get to use the amenities as we spent so much time outside so that will be for next time. Will definitely come again!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and considerate. The room was perfect with access to a large balcony. The breakfast buffet was excellent. Would definitely stay again.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean. better than I expected.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, central to the downtown area. We went when the street was blocked off and it was little more work to find a parking spot.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location. Clean, well appointed, comfortable rooms. Parking is a challenge.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient and caring staff
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, close to the water and downtown Kelowna. Very clean room and friendly staff. The breakfast was excellent.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a king suite, and it was huge! This hotel is so dog friendly that we had a treat bag in our room! Hotel is right on Bernard, smack in the middle of everything! Note that if you have a truck that is taller than 6ft, you wont be able to park in their underground parking. I would def stay here again!
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, steps away from waterfront Lovely staff
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was ideal. Breakfast was great.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and quiet. Breakfast was also good.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. The size of the hotel was appealing. The rooms were very attractive and clean. The complimentary breakfast was really good and provided healthy choices. The cable tv was terrible as are most hotels which is always a disappointment. The balcony was very small but at least it provided fresh air into the room.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to have additional breakfast options
Stayed 1 night in Jul 2026