¿Royal Penguin Boutique Hotel & Spa acepta mascotas?

No, la propiedad no acepta mascotas.

¿Cuánto cuesta el estacionamiento en Royal Penguin Boutique Hotel & Spa?

El estacionamiento es gratuito en esta propiedad. El estacionamiento en los alrededores también es gratuito.

¿A qué hora es el check-in en Royal Penguin Boutique Hotel & Spa?

Inicio de check-in: 13:00. Fin de check-in: 00:00. Aplica un cargo por hacer el check-in antes del horario establecido (sujeto a disponibilidad).

¿A qué hora es el check-out en Royal Penguin Boutique Hotel & Spa?

El check-out es a las 12:00. Es posible hacer el check-out después de la hora establecida por un cargo (sujeto a disponibilidad).

¿Royal Penguin Boutique Hotel & Spa ofrece traslado al aeropuerto?

Sí, hay un servicio de traslado desde/hacia el aeropuerto (previa solicitud). Aplica un cargo de USD 15 por vehículo.

¿Dónde se encuentra Royal Penguin Boutique Hotel & Spa?

Este hotel para toda la familia de Katmandú se encuentra cerca del aeropuerto, a 10 minutos a pie de Temples of the Elements, Asan Bazaar y Jardín de los Sueños. Kathesimbhu Stupa y Nara Devi Temple también se encuentran a 10 minutos.

8/10 Bueno

Cliente verificado

14 feb. 2020

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

カトマンズのタメル地区に位置するこのホテルは、ダルバール広場も徒歩圏内であり、アウトドアショップ、レストランととても便利な場所にあります。セキュリティーも万全であり、ガードマンもホテルの朝食も24時間対応で感激しました。カトマンズに宿泊の際は、また利用したいと思います。

Se hospedó 4 noches en febrero de 2020

10/10 Excelente

Geof

Viaje familiar

6 feb. 2020

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

A great room with a great soaking bathtub

Upon entering the room we were impressed by the blue led lighting strips. It gave us the sense that we were going into a room of the future. However, they have enough other lights that we were able to read without any effort. (I don't really like hotels that are mood-lit and never able to make bright enough to read anywhere). The bath tub was wonderful. It is so great to sit and soak after a great trek.

Se hospedó 2 noches en enero de 2020

4/10 Malo

Cliente verificado

4 feb. 2020

This was an average hotel I guess. I wanted to stay in Thamel for a few nights of my vacation so I choose the quirkiness of Royal Penguin. The first room they showed me did not have working electric, they had been having power issues of the whole floor leaving the dark corridor leading to the room and the room itself room unsafe for any guests. Then they showed me a second room that did not have working heat or Wifi. Then the 3rd room didn't have working heat either but the staff said that it just takes a while to heat up. While waiting 45 minutes for the heat to kick on, I called the front desk again. They sent 2 more employees to come and look at the heater; one of them changed out the filter. It finally kicked on, but I should mention that the new room was a significant down grade and nothing was adjusted on my bill then or at check out. Water runs yellow, some hotels in Kathmandu have clear colored water, they do not & the power outages are short but pretty regular. Staff were kind but most were not very helpful. Things I did like, FREE HBO in English, FREE room service breakfast which was pretty good and one of the housekeepers was very nice. Overall, the quirkiness of the hotel is not enough to stay here, I would not recommend to anyone. I'm sure there must be nicer properties in the Thamel area. This one disappoints.

Se hospedó 3 noches en enero de 2020

4/10 Malo

Benjamin

1 feb. 2020

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones

Se hospedó 3 noches en enero de 2020

8/10 Bueno

zizi, Japan

Viaje en pareja

7 ene. 2020

Le gustó: Servicio y personal

茶色い水、お湯が出ました。ただ、急遽部屋が変更になったため、次の日のタクシー代を出してくれたり、リカバリーサービスがしっかりしていた。

Se hospedó 1 noche en diciembre de 2019

8/10 Bueno

AR, Ca

Viaje familiar

25 nov. 2019

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

Very happy and satisfied with the customer service , all the other staffs were very helpful too. Only the water was an issue, bathroom water was unclean it was yellow in colour. Please try to get clean water . Other than that every thing was excellent.

Se hospedó 1 noche en noviembre de 2019

10/10 Excelente

Ai

Viaje en grupo

20 nov. 2019

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Se hospedó 1 noche en noviembre de 2019

10/10 Excelente

Marie Lorraine

Viaje en grupo

3 nov. 2019

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Very good

Perfect location, very friendly staff and despite it’s located in center Thamel, very quiet.

Se hospedó 2 noches en octubre de 2019

6/10 Aceptable

Cliente verificado

Viaje en pareja

31 oct. 2019

Le gustó: Limpieza y servicio y personal

No le gustó: Servicios

There was no rooms with a balcony, and only 1 restaurant to eat in. The menu was limited, and the breakfast that was offered, very disappointing.

Se hospedó 4 noches en octubre de 2019

6/10 Aceptable

Stefano, Dubai

Viaje en pareja

13 jun. 2019

Le gustó: Servicio y personal

No le gustó: Limpieza

Probabilmente i giudizi che portano ad assegnare le stelle ad un hotel sono strettamente correlate al luogo, in quanto dal punto di vista "globale" questo hotel potrebbe essere 2,5 stelle (è anche vero che ho trovato situazioni di degrado strutturale anche negli hotel di Roma o Parigi...)... Il personale è disponibile e servizievole ma manca delle basi di gestione, ordine, pulizia; il manager non è presente (è anche vero che anche Kathmandu ormai è ingovernabile!)

Se hospedó 3 noches en junio de 2019

10/10 Excelente

Cliente verificado

Viaje familiar, Viaje familiar con niños

23 abr. 2019

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

I stayed here with my 2 children. After reading reviews I was prepared for a reasonable, clean, yet perhaps not the best hotel. I was positively surprised. The room I got was exactly as pictured. For KTM style rooms, this was luxury. Plush tiger was waiting for us in the bed. Kids loved it. The greeting guards at the entrance made us feel welcome every time you cross the gates. Food in the restaurant was mediocre at best. My room was 62. The hotel, staff was great. I would return any time. Recommended.

Se hospedó 2 noches en abril de 2019

2/10 Terrible

Cliente verificado

22 abr. 2019

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

ダブルブッキング

ダブルブッキングで大変でした

Se hospedó 1 noche en abril de 2019

8/10 Bueno

Cliente verificado

22 abr. 2019

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

Great room but the sauna and steam room are not good. The steam room stank of ammonia and the sauna door stuck and I had to rip it off to escape!!

Se hospedó 1 noche en abril de 2019

10/10 Excelente

Ahmed

24 mar. 2019

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Se hospedó 1 noche en marzo de 2019

8/10 Bueno

Cliente verificado

17 mar. 2019

Se hospedó 1 noche en marzo de 2019

8/10 Bueno

Timothy

10 mar. 2019

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones

good option, good price, food needs work

this is a great semi-budget hotel in the downtown area close to restaurants and shops. they had access to a gym (different building) and a spa on-site, which i was tempted to use, but never got there. three nights were all good. the water was always hot, though it came out yellow. we didn't have any problems though, and there was plenty of bottled water to use for brushing teeth, etc. the room had heating (it got cold at night!) and the bed was comfortable. the security was overly polite and the front desk was always staffed and helpful. we did not like the breakfast - we got up twice for early flights, and noticed everyone else in the airport who had packed breakfasts had normal things (boiled eggs, sandwiches, box juice, a banana, etc.) while we only had the option of taking takeaway from the six meals included in the breakfast rate. this included pancakes, which we ordered, and they packed the syrup in tin foil! it spilled everywhere and ruined the rest of the food. we got muesli with no milk or yogurt - just plain, uncooked oats. so bizarre. other than that, the place worked out well for us.

Se hospedó 3 noches en marzo de 2019

10/10 Excelente

Cliente verificado

8 mar. 2019

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

괜찮음

타멜이란 지역을 처음가봐서 주변이 음습해 보이기는 했지만, 괜찮은 가격에 시설도 좋은편입니다. 조식을 선택해서 방으로 가져다 주는 시스템이 아주 마음에 들었습니다.

Se hospedó 1 noche en febrero de 2019

10/10 Excelente

Judith

3 feb. 2019

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

comfortable hotel in the heart of Thamel

Quirky hotel in the heart of Thamel.

Se hospedó 4 noches en enero de 2019

6/10 Aceptable

J S

26 ene. 2019

Le gustó: Limpieza y servicio y personal

Friendly staff

The hotel is over-rated and not value for money going by the card rate you displayed while booking. This the discount of 62% that you showed while booking is mis-leading and bigger and more popular hotels in better locations in Thamel were offering rooms at much lower prices. Further it was mentioned while booking that its near Garden of Dreams but its quite interior which made my friends and business associates avoid coming over. Staff are very friendly and helpful. The Hammam and Sauna facilities are open 24 hrs and the staff un-grudgingly switched on the Hammam even if it was very late in the evening.

Se hospedó 3 noches en enero de 2019

4/10 Malo

Cliente verificado

Viaje en grupo

7 ene. 2019

Le gustó: Servicio y personal

No le gustó: Limpieza, servicios, condiciones de la propiedad

The hotel is centrally located in Thamel (Kathmandu's touristic neighborhood). My friend and I stayed there during our Christmas vacation. The staff members are friendly, and answer all queries quickly and efficiently. However, the hotel is unfortunately not very clean- if I took my shoes off and walked around in the room, my socks would immediately become dusty. Moreover, the towels were obviously old and worn, and I regretted not bringing my own. The free breakfast was convenient, but rather bland. I mention this here so that other visitors don't make the same mistake: the hotel recommended we took its deluxe bus to go to Pokhara, and I wish we had declined the offer. While I understand that road conditions in Nepal are difficult, I was shocked by the driver's reckless disregard for our safety during our trip to Pokhara. He was constantly speeding on narrow mountain roads, and constantly tried to overtake other vehicles, including big trucks and buses. We were so scared that instead of taking the bus back, we booked a last minute plane ticket to Kathmandu. The hotel reimbursed the price of the bus return ticket and didn't charge us for the airport pickup. I hope that in addition to this gesture of goodwill, they make sure that they don't recommend the same company to other visitors (Pokhara Jagadamba Travels).

Se hospedó 9 noches en diciembre de 2018

10/10 Excelente

Cliente verificado

21 dic. 2018

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

We had a comfortable stay and the staff were very obliging. The breakfast was below par - too many choices on menu but very bland and tasteless. Apart from that we loved the location and size of rooms/ amenities.

Se hospedó 2 noches en diciembre de 2018

10/10 Excelente

Stephen

24 nov. 2018

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Nice hotel that is centrally located in the Thamel district. The restaurant is good.

Se hospedó 1 noche en noviembre de 2018

10/10 Excelente

Jaynie, Colfax, Ca

12 nov. 2018

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

This hotel is in the perfect location. We were pleased with the big breakfast and would return again one day.

Se hospedó 1 noche en noviembre de 2018

8/10 Bueno

Max, India

12 nov. 2018

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Nice location close main city square and shops ...

Se hospedó 1 noche en noviembre de 2018

10/10 Excelente

Stephen, Colorado, USA

11 nov. 2018

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

My room was very comfortable. The hotel is in a good location. The restaurant inside the hotel has good food.

Se hospedó 2 noches en noviembre de 2018

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