See all properties

Miraggio Thermal Spa Resort

Choose dates to view prices

Photo gallery for Miraggio Thermal Spa Resort

A pool area with a view of the ocean and mountains. - Miraggio Thermal Spa Resort (Kassandra)
Creator video - submitted by Mama de More
A beach with white umbrellas and sun loungers. - Miraggio Thermal Spa Resort (Kassandra)
An aerial view of a coastal resort with multiple buildings, a central pool area, and a beach with umbrellas. - Miraggio Thermal Spa Resort (Kassandra)
A spacious lobby with a high ceiling, a central round table with vases, and potted plants. - Miraggio Thermal Spa Resort (Kassandra)
Luxury
5.0 star property
8.8

Excellent

Luxury family-friendly resort near Pefkochori Pier

Located close to Pefkochori Lagoon, Miraggio Thermal Spa Resort provides a free breakfast buffet, a marina, and a beach bar. This resort is a great place to bask in the sun with a beachfront location, beachfront dining, and beach cabanas. Treat yourself to a deep-tissue massage, a body treatment, or aromatherapy at Myrthia Thermal Spa, the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mediterranean cuisine. The health club offers yoga classes and fitness classes; other things to do include water skiing, basketball, and mountain biking. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for One Bedroom Duplex Suite Private Pool

A poolside area with lounge chairs and umbrellas, overlooking a clear blue pool and the ocean.

One Bedroom Duplex Suite Private Pool

  • Sea view
  • 89 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 King Sofa Beds OR 2 Twin Beds and 2 King Sofa Beds
  • Free WiFi

View all photos for Deluxe Sea View Room

A neatly made bed with a patterned bedspread, a wooden crib in the background, and a bedside table with a lamp and pillows.

Deluxe Sea View Room

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Garden View Room

A hotel room with a large bed, a desk with a chair, a small table, and a view of the outdoors through a sliding glass door.

Superior Garden View Room

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Pool Front Room

A hotel room with a bed, a desk, a TV, and a view of palm trees.

Deluxe Pool Front Room

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Family Garden View Room

A hotel room with a bed, bedside table, lamp, window with curtains, and a view of greenery outside.

Family Garden View Room

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 Queen Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Club Sea View Private Pool

A hotel room with a large bed, a desk, a chair, and a view of the ocean.

Club Sea View Private Pool

  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 3 Twin Beds
  • Free WiFi

View all photos for Club Sea View Room

A hotel room with a bed, a sofa, a coffee table, a lamp, and a painting on the wall.

Club Sea View Room

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Garden View Room

A hotel room with a large bed, a desk, a chair, a sofa, and a view of the outdoors.

Deluxe Garden View Room

  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Deluxe Side Sea View Room

A balcony with a glass railing, a table, and chairs.

Deluxe Side Sea View Room

9.4 out of 10
Exceptional
(3 reviews)
  • Partial sea view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite First Floor Sea View

A modern hotel room with a large window offering a view of the beach and ocean. There is a round dining table with two glasses of wine and a fruit tray.

Suite First Floor Sea View

  • Sea view
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite Pool Front Ground Floor

A modern bathroom with a wooden vanity, a mirror, and a towel rack.

Suite Pool Front Ground Floor

  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for One Bedroom Suite Private Pool

A modern hotel with a large outdoor pool, sun loungers, and a covered seating area.

One Bedroom Suite Private Pool

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Two Bedroom Duplex Suite Private Pool

A modern hotel room with a large bed, a desk, a chair, a TV, and a bathroom visible through an open door.

Two Bedroom Duplex Suite Private Pool

  • Sea view
  • 178 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Kassandra, Miraggio Thermal Spa Resort is on the beach. The area's natural beauty can be seen at Pefkochori Lagoon and Kalithea Beach. Pefkochori Pier is another place to visit that comes recommended. Explore all the area has to offer with horse riding and hiking/biking trails. Visit our Kassandra travel guide
View more Resorts in Kassandra
Map
Kanistro, Paliouri, Halkidiki, Kassandra, 63085

What's nearby

  • Xenia Beach
    14 min drive - 6.3 miles
  • Chroúsou Beach
    17 min drive - 6.3 miles
  • Pefkochori Lagoon
    21 min drive - 7.9 miles
  • Pefkochori Pier
    22 min drive - 11.1 miles
  • Thermal Spa Agia Paraskevi
    27 min drive - 13.2 miles

Restaurants

  • Tridente Mare Beach
    15 min drive
  • Oasis Pool Restaurant
    1 min walk
  • Koursaros Beach Bar
    11 min drive
  • Portofino
    1 min walk
  • Lago Seaside Experience
    13 min drive

Similar properties

A resort with a swimming pool, beachside lounge chairs, and a large building with multiple balconies.
Blue Carpet Luxury Suites
Kassandra
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 89 reviews
Blue Carpet Luxury Suites
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Kritamo Restaurant
  • Mirage Lobby Bar
  • Oasis Pool Bar
  • Portofino Restaurant
  • Toroneo Restaurant

Things to do

  • 2 outdoor tennis courts
  • 3 hot springs
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Art gallery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's club
  • Children's pool
  • Ecotours
  • Evening entertainment
  • Farming classes
  • Fitness classes
  • Full-service spa
  • Games
  • Health club
  • Indoor pool (guest access)
  • Library
  • Motor boating
  • Mountain biking
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Water skiing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Access to nearby indoor pool
  • Arcade/game room
  • Children's club
  • Children's games
  • Children's pool
  • Children's toys
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 hot springs
  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot springs open from 10:00 AM - 7:00 PM
  • Hot springs water temperature - 90 ºF
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Built in 2016
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic drinking straws available
  • Renewable energy used
  • Rooftop garden
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between April 27 and April 30.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booked in breakfast, half board, and full board rates receive meals at Kritamo buffet restaurant. Beverages are not included in these rate plans.
Property Registration Number 1061354

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Hot springs access available from 10:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Frequently asked questions

Does Miraggio Thermal Spa Resort have a pool?

Yes, this property has 3 outdoor pools and a children's pool. The pool is closed seasonally each year from April 27 to April 30.

Is Miraggio Thermal Spa Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Miraggio Thermal Spa Resort?

Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Miraggio Thermal Spa Resort?

Check-out is at 11:00 AM.

Where is Miraggio Thermal Spa Resort located?

This Kassandra resort is on the beach, 6.5 mi (10.5 km) from Pefkochori Lagoon, and within 25 mi (40 km) of Pefkochori Pier and Kalithea Beach.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Miraggio Thermal Spa Resort Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Location

8.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 135 out of 228 reviews
Rating 8 - Good. 55 out of 228 reviews
Rating 6 - Okay. 23 out of 228 reviews
Rating 4 - Poor. 10 out of 228 reviews
Rating 2 - Terrible. 5 out of 228 reviews

Reviews

Verified review

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab property in a lovely location
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Rafi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. Awesome rooms, huge, great shower, very good spa and excellent pools. Very good breakfast Rich and delicious.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Theodossios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. The restaurants were great and the beach was good.
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Deven

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent level of service
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Alina

Liked: Cleanliness, amenities, property conditions & facilities
Miraggio thermal spa is beautiful, with such attention to detail. All the staff are extremely helpful, pleasant and polite. The grounds are immaculately kept and there is a very relaxing atmosphere throughout. There are several restaurants with a variety of dining options from sushi to seafood to steak. Would highly recommend Miraggio thermal spa as a holiday resort and I would return.
Stayed 9 nights in Jun 2025
Verified review

2/10 Terrible

Kyriaki

Disliked: Staff & service, amenities, property conditions & facilities
Avoid this hotel! They CHARGE you for everything extra! NOT kids- teenagers friendly ! If you want to feel you are in a PRISON well this is the place to be! I am currently staying at the hotel Miraggio as we speak but I couldn’t help it and not write this review!! So I book two rooms for me and my family and I pay almost 3500euros for 3 nights for breakfast only. So the first day we arrive we decide to go at the restaurant with the buffet. I was with my daughters 13 and 15 and when I arrive they told me at the entrance that the kids pay 25 euros each and the adults pay 50 euros each which is fine. When we sit at a table the waitress came with ginger hair and told me that the kids will pay full price all of a sudden and I told her that they told me something different at the entrance and she said that is not her fault lol and that’s the policy of the hotel! I said ok and she ask me how I would pay and I told her I will pay later with card since we didn’t order yet the water - which is extra too of course-. I went at the buffet and I took a plate and I was literally having a bite in my mouth and the same waitress came again and told me how I will pay AGAIN I told her AGAIN that will pay at the END with card because I m waiting to see what other drinks we will order after. I felt like she thought that we will leave without paying or something meanwhile they knew our room numbers lol. We continue our day going at the spa! The entrance was extra 30 euros each lol! So we pay 120
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Magbule

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Experience – Highly Recommended! I had an absolutely wonderful stay at this hotel! Everything was perfect from start to finish. The staff were incredibly friendly, professional, and always ready to help with a smile. The room was clean, spacious, and very comfortable, with all the amenities I needed. The location was excellent, close to everything, yet peaceful and relaxing. The food was also delicious, especially the breakfast – fresh and with a great variety. I truly felt at home and will definitely come back. Thank you for the outstanding hospitality!
Stayed 5 nights in Jul 2025
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Great resort - falls short on food quality

The resort is definitely maintained to a very high standard. Beautiful and clean. Staff is very professional, courteous, energetic and always seeking to serve and please. Rooms are good. Pools and beach are great. The big issue is with the foods and drinks price vs quality. We did only attended the breakfast/evening buffet and the pool restaurants - we did not try out the a-la-cart restaurants - however, for the prices charged - even these should have been top notch - and unfortunately all fell short. We resorted to heading to the local restaurants in the nearby town which are 70% cheaper and offer much better quality dishes.
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

JOVANCO

Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed the experience. The facilities were lovely. Can’t go past the pool and the beach. It was so scenic! With a family there were lots of activities for the kids to do including beach games and football that were hosted by Miraggio staff. The music of an evening in the oasis lounge was a highlight as was the thermal spa. (However 50 euro additional charge for the spa) Only draw back was the cost and not a lot of variety of restaurants (4- one was closed) so you end up going to the same ones over and over, which got a bit boring. You need to have car as we went into pkehori one night and it cost 40 euros for the taxi there and back - 10min ride. We will come back to Miraggio but we will book a club room or a room closer to the pool and rent a car at Thessaloniki airport.
Stayed 7 nights in Sep 2023
Verified review

8/10 Good

VASILEIA

Liked: Cleanliness, staff & service, room comfort

Overpriced hotel for the facilities which offers

It was the third time I stayed at the hotel. Unfortunately the services provided are not as in the past. We chose a club room type but there was no nightly room preparation, nor the perks they offered in the room. In the spas, one sauna was not working as well as the hammam. At breakfast we didn't manage to drink coffee as we waited 45 minutes but our order never arrived. However the heated pools are the strong point of the hotel and we really enjoyed them...
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous resort, with a friendly welcoming staff. The rooms are pristine. The pools are perfect for the children. There is a wide variety of food services on the premises. The crystal clear waters of the Aegean Sea are steps away from your room. Cabanas and lounge chairs are provided for all guest. It is the perfect relaxing setting.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast Awesome cabanas Fantastic toiletries
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
We come for the second time and it’s perfect.
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Roumena

Liked: Property conditions & facilities
The common areas are well kept
Stayed 6 nights in Jun 2025
Verified review

8/10 Good

fredy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facilities and great service
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

IGOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to work on the food. The food was not really for 5 Stars resort. We have 5-6 different family our friends together with us on vacation and everyone was complaining about the food.
Stayed 4 nights in Jul 2022
Verified review

10/10 Excellent

kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chalkidiki paradise

Yes, it is a brand new resort so there might have been growing pains in the first few months, but by the end of August, that was not an issue. This hotel is beautiful with friendly staff, isolated and better than expected. At first I was skeptical about the images of the hotel since some of them are architectural renderings, but in reality it was even better. A true gem of Chalkidiki! The pools are salt water and amazing (beach not the best). The evening music-entertainment was also varied and professional. I highly recommend this resort.
Verified review

8/10 Good

Sinan

Liked: Cleanliness, property conditions & facilities, room comfort
The beach was great but the staff would remove our thing if they saw no one at the chairs. This was very Annoying since we were swimming only to come out the water and our things were missing. Other then this issue the resort was great
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Mohamad yasser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not quiet Vee vee Like a motor on all the time
Stayed 5 nights in Jul 2023
Verified review

4/10 Poor

Liron

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

2 families holiday

We were mislead by hotel call center and later they even said that email correspondence is fake, apparently due to cyber breach, and the promised deal cannot be accepted. We were told we will get some extra benefits as compensation but it was followed partly without real attention to the security breach the hotel had which affected us, the costumer. I dont recommend this hotel due to the way they treat thier guests
Stayed 6 nights in Jul 2023
Verified review

10/10 Excellent

NENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant

We visited the hotel mainly as a relaxation treat. Cons: 1. During our check in, we had a problem with the door keys but it was resolved fairly quickly. 2. We asked for a double bed and we could feel that it was twin beds attached, but the top mattress was very thin and we could feel the single bed frame in the middle section. For a resort room, I’d expect a more comfortable double bed. Pros: Overall, stay was very pleasant, the facilities were in great condition. Room inside was nice, clean, the air-con was very responsive, good variety of amenities, complimentary coffee, tea, water and fresh fruits. We particularly enjoyed the spa facilities and the pool areas. Staff very friendly and polite. Also, the beach was very nice.
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

nachshon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Very bad experience

As a VIP customer, I expect an upgraded room when available. The reception made the opposite - downgraded me to the worst room in the hotel, asking money for updrade, when at least 33% of the hotel is EMPTY. In the room - sinks where plumbed, balcony is below the road level, blocked by the road one meter from it. Lights went on and off during the night without control, waking us up again and again. Outside - due to rain - sea shore, all pools and restaurents were closed. Inside spa was available for extra charge, but, so croudy - not even enough chairs for all the people there. Simply terrible!!
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, property conditions & facilities
Happy to have chosen Miraggio for the holiday! Let me explain why. The resort is new, beautiful architecture and interior design, quality in every detail and in materials used (natural stone and wood), excellent service from all staff who makes you feel important and welcome all the time, with a kind smile. The beach is great, sandy, big distance between sunbeds on Club Members beach, thag also provides has very nice cabanas, water crystal clear. Impresssive boats in the resort marina. Pools large and l well maintained, with jacuzzi. Serenity in adults only pool, swimming among palm trees. Excellent breakfast in Evria restaurant, with eggs menu, greek coffee, prosecco, and diverse and delicious food. Good and diverse food as well at dinner buffet. Live music and very pleasant atmosphere every night at main bar terrace, overlooking the sea. Valet parking for the car. The room in the Club Members wing was large, very confortable, beautiful bathroom, cleaned several times a day, and using its private pool in the hot afternoons was a real delight! Special thanks to Nikolaos, our host, for the beautiful surprise he (and thebl resort) made for us as we have celebrated our birthdays there, and for the whole holiday experience at Miraggio!
Stayed 7 nights in Jul 2023
Verified review

2/10 Terrible

Vasilios

Disliked: Staff & service, property conditions & facilities, room comfort

STAY AWAY. This is a scam!

This hotel was a huge disappointment. Such a beautiful facility with the WORST customer service. This is NOT 5star. I’ve stayed in better hotels in the villages. 1. NO AIR CONDITIONING. I thought it was working, but they said their system only decreases the temps by 5C. It was 39C outside. My room was very very hot and humid. 2. NO HOT WATER. Enjoy a fun cold shower. Only had hot water the first night. 3. Cleaning crew enters room with DO NOT DISTURB on…. Surprise! 4. Servers act like they don’t want to be there. Waited 45minutes to get a round of drinks…. At 5star prices. 5. Food Options. I’ve had better food at Disneyland, and probably cheaper. I actually drove to town and ate a local Taverna with my family. 6. This did not feel like Greece. I’m Greek and I know what Greek hospitality and this was not it. I do have to say they did give us a free buffet dinner ($250 value???-not drinks included $70 cost) to make up for everything that when wrong. I appreciate the gesture, but after I dropped $3000 for 2 nights not sure that made up for 2 nights with out sleep because the room was too hot.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Amina

Liked: Cleanliness, amenities, property conditions & facilities
The Miraggio was a pleasing stay, however that it was overpriced. We always stay in 5* hotels. We felt that for the price we paid we should have been offered half board. The price for the buffet restaurant was ridiculous. €45 per adult and €20 for children over 5 was extortionate, considering what we had already paid for the room. We had submitted a complaint regarding their failure to tell us children were not free. A manager kindly spoke to us and offered to waive €50 for late check out. We thought this was really kind and made us feel good about our stay as our flight was so late, this gave us more time to enjoy the hotel. However at check out, when we went to pay for our extras the lady behind the counter just told us the amount without providing a full breakdown of the costs incurred, tapped it into card machine and asked us to pay. I then thought I would like to see a full receipt of our costs just to make sure the overall price was correct. We have stayed in 5* hotels across the world, whenever we check out the staff ALWAYS prints out the full balance and presents it to us so we can understand how the amount has been calculated. The lady agreed to give me a printout but then proceeded to stuff it into an envelope. I said no need for envelope I want to see balance now. When we looked the fee of €50 was added to our bill. Had I not asked for a breakdown we would have paid. She corrected the amount. I found this very unprofessional.
Stayed 2 nights in Jun 2022