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The Swiss Residence

Property class: 4

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Photo gallery for The Swiss Residence

A swimming pool with a dolphin mural, surrounded by lush greenery and a white fence. - The Swiss Residence (Kandy)
A modern bathroom with wooden cabinetry, a large mirror, a sink, and a towel rack. - The Swiss Residence (Kandy)
An aerial view of a hotel surrounded by lush greenery, with a mountain range in the background. - The Swiss Residence (Kandy)
A modern bathroom with a large bathtub, a separate sink, and a mirror reflecting a bedroom with a bed and curtains. - The Swiss Residence (Kandy)
A hotel room with a large bed, a wooden headboard, a nightstand with a lamp, a chair, and a view of the outdoors. - The Swiss Residence (Kandy)
Consider a stay at The Swiss Residence and take advantage of a nightclub, a rooftop terrace, and a garden. The on-site international cuisine buffet restaurant, Edelweiss Restaurant, offers breakfast, lunch, dinner, and a poolside location. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room, Non Smoking, Mountain View

A hotel room with two beds, a wooden floor, a large mirror, and a TV on the wall.

Deluxe Double Room, Non Smoking, Mountain View

  • Mountain view
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room, Multiple Beds, Bathtub, Mountain View

A hotel room with a large bed, a wooden headboard, a nightstand with a lamp, a chair, and a view of the outdoors.

Superior Triple Room, Multiple Beds, Bathtub, Mountain View

  • Mountain view
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Double Deluxe

1 bedroom, minibar, in-room safe, desk

Double Deluxe

  • Sleeps 3
  • 1 Double Bed

View all photos for Double Superior

1 bedroom, minibar, in-room safe, desk

Double Superior

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Deluxe

1 bedroom, minibar, in-room safe, desk

Single Deluxe

  • Sleeps 1
  • 1 Double Bed

About the neighborhood

Located in Kandy, The Swiss Residence is in the city center and near a train station. Udawatta Kele Sanctuary and Central Highlands of Sri Lanka reflect the area's natural beauty and area attractions include Kandyan Art Association & Cultural Centre and New Ranweli Spice Garden. Looking to enjoy an event or a game while in town? See what's happening at Asgiriya Stadium or Pallekele International Cricket Stadium. Visit our Kandy travel guide
Map
23, Bahirawakanda, Kandy, 20000

What's nearby

  • A white colonial-style building with a red roof on a lake, surrounded by lush greenery and small floating gardens.
    Kandy Lake
    20 min walk - 1.1 miles
  • A historic white building with a red roof and a crowd of people in front.
    Temple of the Tooth
    3 min drive - 1.2 miles
  • Bahirawakanda Vihara Buddha
    3 min walk - 0.2 miles
  • Kandy Clock Tower
    16 min walk - 0.9 miles
  • Udawatta Kele Sanctuary
    2 min drive - 0.9 miles

Getting around

  • Kandy Railway Station
    7 min drive
  • Bandaranaike Intl. Airport (CMB)
    159 min drive

Restaurants

  • Sky Lounge
    14 min walk
  • Kandyan Muslim Hotel
    13 min walk
  • Soul Food
    14 min walk
  • Cafe 1886 By Salgado Bakers
    17 min walk
  • Lyon's
    15 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:30 AM to 9:30 AM for a fee: USD 8 for adults and USD 3 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Edelweiss Restaurant

Things to do

  • Children's pool
  • Nightclub
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1996
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age: 16

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: USD 28
  • New Year's Eve (December 31) Gala Dinner per child: USD 18 (from 5 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately USD 8 for adults and USD 3 for children
  • Airport shuttle fee: USD 90 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does The Swiss Residence have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Swiss Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at The Swiss Residence?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Swiss Residence?

Check-out is at 12:30 PM.

Does The Swiss Residence provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 90 per vehicle applies.

Where is The Swiss Residence located?

Located in the heart of Kandy, this hotel is within a 10-minute walk of Asgiri Maha Viharaya and Bahirawakanda Vihara Buddha. Kandy Clock Tower and Commonwealth War Cemetery are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Swiss Residence Reviews

6.4

7.8

Cleanliness

8.0

Location

6.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 1 out of 16 reviews
Rating 8 - Good. 7 out of 16 reviews
Rating 6 - Okay. 4 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 2 out of 16 reviews

Reviews

Verified review

8/10 Good

Lee-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxation all the way

After a tiring day travelling and sightseeing The Swiss Residence was a welcome relief. Perched on the hill overlooking Kandy the view was fabulous. After a dip in the pool we sat on the terrace with a cold drink and watched the sun set, truly magical.
Verified review

4/10 Poor

Matteo

Disliked: Staff & service, amenities, property conditions & facilities
the property is uniquely positioned at the top of a very steep access road that requires either modern transportation or a good fitness level. Once inside you discover there's a lift only from the first floor upward. Had a bit of a faff with front office staff about the fridge not working. If you end up on the back rooms, barking dogs will make you company from 4am. Tried the restaurant and it was eye watering expensive for 4 rice and curry. the day was saved by the manager who took over from the front desk staff and by the humble always smiling porter who is there waiting to carry away your luggage
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Arvid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

På tross av trist lobby, veldig bra!

Hyggelig sted, fin bar, veldig rent.
Stayed 1 night in Jul 2019
Verified review

8/10 Good

IB

Liked: Cleanliness, staff & service
A short walk but up a very steep hill makes this little hotel a perfect quiet location out of central Kandy. The pool is small and it looks like some building or refurbishment is going on though we never saw men at work. The bar is basic. The higher floor rooms (which are lovely) and dining room offer great views and breakfast was excellent.
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Schönes Hotel am Hügel, Sicht über ganz Kandy, Buddha direkt neben dem Balkon, Terrasse zum Verweilen, nettes Personal - alle sehr bemüht, musikalische Unterhaltung beim Abendessen
Stayed 2 nights in Jul 2018
Verified review

2/10 Terrible

Alex

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Huge dissapointment

We paid £200 for 2 nights in this hotel, for Sri Lanka you would expect the best for this kind of money. Whilst the room was nice we were greeted to the loudest construction work right above our head, we complained and had to wait an hour and a half before we were told the work would stop and not continue. We complained several times about no hot water or internet which we heard other tennats also Complain about also. The breakfast and food is absoloutley shocking and no sri lankan cusine is even on th menu. combined with the above left us completley let down and dissapointed with this hotel. The hotel staff were polite however we struggled to communicate with a single Member of staff which was frustrating under the circumstance. This hotel has potential to be better however untill then i would not recomend anyone stay in such an overpriced shambles
Stayed 2 nights in Dec 2017
Verified review

8/10 Good

Menusha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Nous avons beaucoup apprécié notre séjour dans ce hôtel qui est accueillant et moderne.
Stayed 1 night in Dec 2017
Verified review

4/10 Poor

Arno

Disliked: Staff & service
Hotel is on a hill. little bit difficult to reach than average and a bit away from the city centre. Hotel itself is decent. Price range is also in higher category. At departure we had to pay premium price for a towel that had some washable hair dye stains in it. This did spoil our stay a bit because as said price rang for the hotel is higher than average.
Stayed 2 nights in Aug 2017
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Took our money

Our money was debited from the account and then we were emailed telling us that there was no room available. We are yet to receive our money back. Very disappointing
Verified review

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed for two nights having booked late. Location is up a hill near the very large Buddha in Kandy. About 5 minutes from centre by tuk tuk Views are excellent front the elevated position. In a renovated room on third floor which was very nice and great vibe. Be advised that the hotel appears to be going through extensive renovations with the obvious implications. Staff are very good and helpful. Be great once finished as it obviously was when first built.
Verified review

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Udemærket hotel med god service

Få et værelse med terrasse. Maden er dog ikke speciel god så spis ude om aftenen. Morgenmaden er ok
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was clean, staff friendly. A climb to get to the hotel. Great food offerings. A little far from sights.
Verified review

6/10 Okay

Verified traveler

Das Hotel ist eine Baustelle

Wir wurden leider nicht darüber informiert, dass in dem Hotel zur Zeit große Umbauarbeiten stattfinden. Die Bauarbeiten hatten zur Folge, dass wir den gebuchten Balkon nicht nutzen konnten, da dort Bauarbeiter ihre Materialien zugesägt haben. Der Baulärm hat morgens um 8.00 Uhr begonnen und ging bis abends spät. Das Hotel ist schon in die Jahre gekommen und eine Renovierung ist notwendig, aber man kann nicht die Zimmer zum normalen Preis vermieten und dann eine Baustelle zur Verfügung stellen. Außerdem funktionierten die Geruchsverschlüsse im Badezimmer nicht, dass heißt dort roch es stark nach Kloake. Die Lösung ein Raumspray zu benutzen, war für uns unbefriedigend. Die Lage des Hotels ist sehr schön, da man einen tollen Blick über Kandy hat. Den ursprünglich kolonialen Charme kann man noch in einigen Teilen des Hotels erkennen, dies ist ganz charmant. Das Servicepersonal ist sehr nett, das Management unflexibel.
Verified review

6/10 Okay

Graham

Liked: Room comfort

OK hotel nice location

Nice hotel with beautiful surroundings. Bit off the beaten track from Kandy, need a car or tuk tuk to get to town. Accommodation good food just OK.
Verified review

6/10 Okay

Anonymous

Disliked: Staff & service

　従業員さんの性格は悪くはないのだが、室内清掃の際に、バスタ

　従業員さんの性格は悪くはないのだが、室内清掃の際に、バスタオルの設置を忘れたり、シャンプーを忘れたり。 　ドアノブの鍵がしょぼいので、少し不安な感じ。 　うっかりミスで、ウエルカムドリンクをぶちまけられたり。 　フロントの係りの中には融通の利かない人もいたり。 　上層階になると、シャワーの出が悪い。 　料金的には、納得できる程度のサービスかな。
Verified review

8/10 Good

Gururaj

Liked: Cleanliness, staff & service

Nice hotel and good service. We

Nice hotel and good service. We enjoyed our stay for one day.