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Chalet Hotel Adler

Property class: 3

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Photo gallery for Chalet Hotel Adler

An indoor swimming pool with a wooden ceiling, a chandelier, and a view of a snowy landscape through large windows. - Chalet Hotel Adler (Kandersteg)
An outdoor seating area with a white sofa, a table, and a large umbrella. - Chalet Hotel Adler (Kandersteg)
A bar area with a long counter, stools, and a bar stocked with bottles. - Chalet Hotel Adler (Kandersteg)
A hotel with multiple floors, balconies, and a well-lit entrance area. - Chalet Hotel Adler (Kandersteg)
A man dining at a table with a view of snow-capped mountains through a window. - Chalet Hotel Adler (Kandersteg)
Take advantage of a terrace, shopping on site, and mini golf at Chalet Hotel Adler. Treat yourself to Ayurvedic treatments, a body wrap, or a hot stone massage at the onsite spa. Free in-room WiFi is available to all guests, along with a garden and a playground.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Parking available

Room options

View all photos for Single Room, Balcony, Mountain View

A bedroom with a bed, wooden walls, a television mounted on the wall, and a door.

Single Room, Balcony, Mountain View

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, Balcony, Mountain View

A room with a wooden floor, a desk with a lamp, a chair, a sofa, and a TV on the wall.

Double Room, Balcony, Mountain View

9.0 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Room, Jetted Tub, Mountain View

A cozy room with a wooden ceiling, a black leather sofa, a wooden desk with speakers, a TV, and a window with a view.

Standard Double Room, Jetted Tub, Mountain View

  • Mountain view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Kandersteg, Chalet Hotel Adler is in a rural area and near a train station. Oeschinensee Kandersteg Gondola and Kandersteg-Allmenalp Cable Car are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Oeschinen Lake and Swiss Alps Jungfrau-Aletsch. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledding and snowshoeing. Visit our Kandersteg travel guide
Map
Uesseri Hauptstrasse, Kandersteg, BE, 3718

What's nearby

  • A snow-covered mountain landscape with a clear sky.
    Swiss Alps Jungfrau-Aletsch
    8 min walk - 0.4 miles
  • A mountainous landscape with green fields, a winding road, and wooden houses.
    Gasterntal Valley
    8 min drive - 2.2 miles
  • Luftseilbahn Kandersteg-Allmenalp
    19 min walk - 1.0 mile
  • Kandersteg-Allmenalp Cable Car
    4 min drive - 1.1 miles
  • Kandersteg-Sunnbuel Cable Car
    8 min drive - 2.2 miles

Getting around

  • Kandersteg Station
    5 min walk
  • Bern (BRN-Belp)
    52 min drive

Restaurants

  • Restaurant Bergstübli
    2 min drive
  • Arva
  • Restaurant Adler
    2 min walk
  • Hohliebe-Stübli
    31 min drive
  • Landgasthof Ruedihus
    15 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up shuttle
  • Self parking on site (CHF 20 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: CHF 19 for adults and CHF 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Full-service spa
  • Ice skating
  • Mini golf
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Ski storage
  • Steam room

Family friendly

  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body wraps
  • Hot stone massages
  • Sauna
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • 4 buildings
  • 4 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 5:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for CHF 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.60 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 19 for adults and CHF 15 for children
  • Self parking fee: CHF 20 per night
  • Crib (infant bed) fee: CHF 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is Chalet Hotel Adler pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking?

Self parking is available for CHF 20 per night. Limited spots are available.

What time is check-in at Chalet Hotel Adler?

Check-in start time: 4 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Chalet Hotel Adler?

Check-out is at 11:00 AM.

Where is Chalet Hotel Adler located?

Situated in the mountains, this spa hotel is within 1 mi (2 km) of Swiss Alps Jungfrau-Aletsch, Kandersteg-Allmenalp Cable Car, and Luftseilbahn Kandersteg-Allmenalp. Kandersteg-Sunnbuel Cable Car and Oeschinen Lake are also within 3 mi (5 km). Kandersteg Station is only a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Chalet Hotel Adler Reviews

8.8

Excellent

9.0

Cleanliness

9.0

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 72 out of 140 reviews
Rating 8 - Good. 46 out of 140 reviews
Rating 6 - Okay. 17 out of 140 reviews
Rating 4 - Poor. 3 out of 140 reviews
Rating 2 - Terrible. 2 out of 140 reviews

Reviews

Verified review

10/10 Excellent

Heber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel!

The staff were friendly and the accommodations were great. We would recommend it aa hope to stay there again our selves.
Stayed 8 nights in Jul 2024
Verified review

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect! 2 min walk to the train and right downtown so close to everything. Staff was great. Restaurant was good. Fridge in the room didn’t really work, but a tiny issue in the grand scheme of things! We had a balcony with a view of the mountains which we used daily !! Thanks to Hotel Adler for an amazing time!
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel loved staying there. Had a lovely breakfast every day. The staff was all very friendly
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Greg G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of Kandersteg with a nice restaurant and pool facilities
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Catheryn

Liked: Cleanliness, staff & service

Excellent service and great restaurant

Excellent staff; great restaurant with wonderful food. Missed having a shower; but it had a jacuzzi!
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Kanderstag is a great place for hiking. Hotel 4 minute walk from station. Beds very comfortable, room had a nice balcony
Walks from Allmenalp
Walks from Allmenalp
Oeschinen Lake
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to get to from the train station. Is was very charming and the staff was very friendly.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with exceptionally friendly staff. Love the convenience of the grocery store as well as the proximity to the cable car to Oeschinensee. Very nice restaurant on site. They also have fantastic jacuzzi tubs that rotate to the outside for an indoor-outdoor hot tub experience. Our room had a round bed!
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful mountain view from the balcony. Wifi kindaaa sucks but other then that its a great hotel!
Stayed 4 nights in Aug 2023
Verified review

8/10 Good

Kenneth Bret

Liked: Cleanliness, amenities
Beautiful view from our room, This is a dated hotel, in a very beautiful spot. Has a nice pool, no hot tub, Sauna available upon request with 1 hour reservation. In our room it was a slight challenge to get in and out of the large tub to shower. Not ideal but it worked. Large windows and door that opened to a small deck.
View from our room
We had a spectacular stay in this town
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Mary

Liked: Staff & service, amenities, property conditions & facilities
Breakfast was excellent.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great and the staff were very helpful and also multilingual which was very useful during my stay.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2025
Verified review

8/10 Good

Timothy

Liked: Cleanliness, staff & service, room comfort

Nice hotel with view

Had a good stay here, the hotel is nice and the staff friendly, however needs a bit of upgrading. A couple of things in the room were not up to standard (plug socket not working, no kettle). Also breakfast is extra (20 CHF I think) I know it is becoming common for hotels to charge for breakfast, but it should be included.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

RANKYUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
오래되어서 드레인이 잘 안내려간다거나, 세면대의 배수구가 약간 샌다거나 하는 문제가 있었습니다. 그 외에는 테라스의 전경도 좋고 침구도 깨끗합다. 특히 레스토랑이 커서 좋아요
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nina

Saubere
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Ingeborg Oline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig fint hotell, fikk et mye finere rom enn hva som er på bildene. Koselig by
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Beatrice

Liked: Property conditions & facilities, room comfort
Alles oki. Empfang war super
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Ernst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr entgegenkommendes Personal, Kandersteg-Gästekarte wurde sofort angeboten. Kleines aber gemütliches Zimmer unter dem Dach mit Balkon.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness

Gutes Hotel, mit Verbesserungspotenzial

Lage ist super, v.a. zum Langlaufen da nahe der Loipen. Habe EZ gebucht, gute Zimmergrösse, schöner Ausblick auf die Berge. Der Aufenthalt insgesamt war gut und würde wohl auch wieder kommen. Aber hat Verbesserungspotenzial. (-) Innenpool mit 30 Grad einfach zu kalt. (-) Sauna pro Stunde 20.-?! (-) kleines Frühstücksbuffet für 19.- überteuert. (-) Zimmer sehr hellhörig + Abendessen war gut + Sauberes Hotel
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Jacqueline

Liked: Amenities
Hôtel très agréable
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Andreas

Liked: Cleanliness, staff & service
Das Haus ist von Aussen sehr einladend , innen leider etwas in die Jahre gekommen insbesondere die Zimmer. Das Restaurant ist schön und das Essen ist sehr gut
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravillosa ! De los mejores hoteles que he visto en mi vida. Felicidades.
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Ich komme sehr gerne wieder 😀
Stayed 2 nights in Oct 2022
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Comfortable but take your kettle.

Very convenient location for both bus and train connections. Room decent size and great to have a balcony. The Internet did not work at all although they tried to fix it, important everywhere these days especially if you do not have inclusive EU roaming packages. No kettle or any coffee machine is provided in the rooms.
Stayed 1 night in May 2022