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Four Points by Sheraton Kampala

Property class: 3.5

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Photo gallery for Four Points by Sheraton Kampala

A modern outdoor dining area with a long bench and tables, large windows, and a view of the city. - Four Points by Sheraton Kampala (Kampala)
A restaurant with a bar area, wooden tables and chairs, and a view of the cityscape. - Four Points by Sheraton Kampala (Kampala)
A modern bar area with wooden paneling, a central bar counter, and seating. - Four Points by Sheraton Kampala (Kampala)
A modern bar area with a central counter, bar stools, and a seating area with a sofa and chairs. - Four Points by Sheraton Kampala (Kampala)
A rooftop pool area with lounge chairs and umbrellas, wooden paneling, and a city view. - Four Points by Sheraton Kampala (Kampala)
A terrace, designer stores on site, and a coffee shop/cafe are just a few of the amenities provided at Four Points by Sheraton Kampala. For some rest and relaxation, visit the steam room. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a garden and laundry facilities.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk, a chair, and a TV. There are two framed artworks on the wall and a view of the outdoors through large windows.

Deluxe Room, 1 King Bed, City View

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View

A hotel room with a large bed, a sofa, a TV, and a view of a cityscape.

Executive Suite, 1 King Bed, City View

  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a TV. There are two framed artworks on the wall and a view of the outdoors through large windows.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

A modern hotel room with a large bed, a desk, and a view of the outdoors.

Suite, 1 King Bed, City View

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, City View

A hotel room with two beds, a desk, a chair, a TV, and a large window with a view of greenery.

Standard Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Central Kampala, a neighborhood in Kampala, Four Points by Sheraton Kampala is in a shopping district. Independence Monument and Baha'i House of Worship are local landmarks, and travelers looking to shop may want to visit The Acacia Mall and Kisementi. Destreet Art Gallery and Ndere Cultural Centre are also worth visiting. Visit our Kampala travel guide
Map
Plot No. 1 Elgon Terrace Kololo, Kampala, Central Region, 10109

What's nearby

  • Uganda Golf Course
    7 min walk - 0.4 miles
  • The Acacia Mall
    15 min walk - 0.8 miles
  • Kisementi
    18 min walk - 1.0 mile
  • The Parliament of the Republic of Uganda
    2 min drive - 1.2 miles
  • Uganda National Museum
    2 min drive - 1.2 miles

Getting around

  • Entebbe Intl. Airport (EBB)
    51 min drive

Restaurants

  • Yujo Izakaya
    14 min walk
  • Fairway Hotel
    8 min walk
  • Bight of Benin
    15 min walk
  • Tamarai Thai Restaurant
    7 min walk
  • Lotus Mexican Resturant
    11 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 25 for adults and USD 12 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Designer stores
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Business services

  • 10 meeting rooms
  • 2,691 square feet of conference space

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 12 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 7:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Four Points by Sheraton Kampala have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–8:00 PM.

Is Four Points by Sheraton Kampala pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Four Points by Sheraton Kampala?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Four Points by Sheraton Kampala?

Check-out is at noon.

Where is Four Points by Sheraton Kampala located?

Located in Central Kampala, this hotel is within a 15-minute walk of Uganda Golf Course and The Acacia Mall. British High Commission and Kisementi are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points by Sheraton Kampala Reviews

9.4

Exceptional

10

Cleanliness

9.6

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 60 out of 74 reviews
Rating 8 - Good. 8 out of 74 reviews
Rating 6 - Okay. 3 out of 74 reviews
Rating 4 - Poor. 2 out of 74 reviews
Rating 2 - Terrible. 1 out of 74 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness
This is a proper hotel, room is clean and staff smart
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very welcoming and helpful with smiles
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
We had a great stay. The hotel location is very convenient, the rooms are comfortable and the staff is very accommodating for all your needs!
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I had a very comfortable stay

I had a very comfortable stay at Four Points by Sheraton Kampala & will surely recommend it for business and leisure travelers.
Stayed 6 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

New, clean & comfortable I enjoyed my time at this location, close to everything I need and a walk from my favorite Açacia Mall, I will be back next year.
Stayed 5 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very clean!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Favorite

Good location, brand new hotel
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I really enjoyed my stay

I had a fantastic experience. The staff were incredibly welcoming and accommodating, the room was spacious, comfortable and clean, and the amenities were top-notch. I would highly recommend Four Points by Sheraton Kampala to anyone looking for a comfortable and enjoyable stay.
Stayed 3 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
I liked the convenience of the location. I think the hotel is over priced e.g. the price for room only is exhobitant.
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The property is located in a safe and convinient location. The room are comfortable. The service at the restaurant needs improvement.
Stayed 4 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Very good business hotel but, they charge $40 per person for airport pick up or drop off so if you are sharing with your spouse or a work colleague the service cost £80 while if one travel on their own, it cost $50. Not eco-friendly at all.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Four Points by Sheraton in Kololo is spotlessly new, classy, and very well managed. The staff are friendly and very professional. The neighbourhood is one of the safest and most upscale in Kampala. However, unlike some of the other big high-end hotels in the city, they dont offer a buffet for dinner consistently.
Stayed 4 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I experienced pure bliss at Four Points by Sheraton Kampala! The place was very clean and the service from the entire team was impeccable! This place exceeded my expectations! Its proximity to all the necessary amenities….. the pubs and Kampala’s night life sports are literally a stone throw away.Highly recommended for anyone travelling in Kampala
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

Brand new hotel with 99 problems……

Let’s start with the positives! Nice big rooms, really comfy beds and bed linen, restaurants on site lovely staff and good service. Perhaps city style hotels are not my thing because the views out the window is usually queuing traffic on each side 😣 The temperature control in the room is some fancy sensor system that doesn’t work, it barely got below 20 degrees throughout my stay. At night the room felt like a box room as you can’t open the window and you can’t really control the room temperature so you feel trapped! They’ve got a lovely pool on the rooftop but again it’s barely 2 feet deep and you can’t even use it till past 9am as they’re cleaning it so late….. but gym is open 247 which was nice 👌
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NEW HOTEL, VERY CLEAN AND SAFE PLACE.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Nice hotel and clean room
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. And showers hot and abundant
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service! Please could you contact me regarding an item which was left in my room?
Stayed 10 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing, great customer service and the manager was hands on . Thank you for the best customer service ! Iryn
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Excellent
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Excellent
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 8 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. I just wish there was a garden or rooms with a balcony.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind people
Stayed 2 nights in Nov 2023