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Tru By Hilton Kalamazoo

Property class: 2.5

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Photo gallery for Tru By Hilton Kalamazoo

Terrace/patio - Tru By Hilton Kalamazoo (Kalamazoo)
A modern dining area with multiple tables and chairs, a coffee station, and a view of the outdoors through large windows. - Tru By Hilton Kalamazoo (Kalamazoo)
A modern hotel building with a prominent logo, multiple floors, and a parking area. - Tru By Hilton Kalamazoo (Kalamazoo)
A hotel reception area with a white reception desk, two computer monitors, a wooden panel wall, and a window providing natural light. - Tru By Hilton Kalamazoo (Kalamazoo)
A modern, well-lit store with wooden accents and a central island. It features a refrigerated section labeled "COLD" and shelves stocked with various products. - Tru By Hilton Kalamazoo (Kalamazoo)
At Tru By Hilton Kalamazoo, you can look forward to a free breakfast buffet, a gym, and a business center. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

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Room options

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Showing 7 of 7 rooms

View all photos for Room, 1 King Bed, Microwave

A modern hotel room with a bed, desk, chair, and a large window with a view.

Room, 1 King Bed, Microwave

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Microwave

A modern hotel room with a bed, desk, chair, and a large window with a view.

Room, 1 King Bed, Mobility Accessible, Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Microwave (Roll-In Shower)

A modern hotel room with a bed, desk, chair, and a large window with a view.

Room, 1 King Bed, Mobility Accessible, Microwave (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible, Microwave (Hearing)

A modern hotel room with a bed, desk, chair, and a large window with a view.

Room, 1 King Bed, Hearing Accessible, Microwave (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Microwave

A hotel room with two beds, a desk, a chair, a small refrigerator, and a large window with a view of greenery.

Room, 2 Queen Beds, Microwave

7.6 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible, Microwave

A hotel room with two beds, a desk, a chair, a small refrigerator, and a large window with a view of greenery.

Room, 2 Queen Beds, Mobility Accessible, Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible, Microwave (Hearing)

A hotel room with two beds, a desk, a chair, a small refrigerator, and a large window with a view of greenery.

Room, 2 Queen Beds, Hearing Accessible, Microwave (Hearing)

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Kalamazoo is home to Tru By Hilton Kalamazoo. Henderson Castle and Barn Theatre are local landmarks, and some of the area's attractions include Air Zoo and Kalamazoo Valley Museum. Kalamazoo Institute of Arts and Harbors West Park are also worth visiting. Visit our Kalamazoo travel guide
Map
5185 E Cork Street, Building A, Kalamazoo, MI, 49048

What's nearby

  • A large brick building with a tower and large windows at dusk.
    Western Michigan University
    10 min drive - 7.3 miles
  • A wooden deck with a hot tub, surrounded by lush greenery and a wooden fence.
    Oasis Hot Tub Gardens
    13 min drive - 11.2 miles
  • Wings Event Center
    13 min walk - 0.7 miles
  • Kalamazoo College
    9 min drive - 6.9 miles
  • Waldo Stadium
    11 min drive - 7.5 miles

Getting around

  • Kalamazoo Transportation Center
    12 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    7 min drive

Restaurants

  • Circle K
    3 min drive
  • Circle K
    5 min drive
  • McDonald's
    13 min walk
  • Taco Bell
    4 min drive
  • Wendy's
    15 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Lever door handles
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 150

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 150

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Frequently asked questions

Does Tru By Hilton Kalamazoo have a pool?

Yes, this property has an indoor pool.

Is Tru By Hilton Kalamazoo pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Tru By Hilton Kalamazoo?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru By Hilton Kalamazoo?

Check-out is at 11:00 AM. Late check-out is available for USD 150.

Where is Tru By Hilton Kalamazoo located?

Situated in Kalamazoo, this hotel is 0.7 mi (1.1 km) from Wings Event Center and 2.6 mi (4.2 km) from Kalamazoo River. Milham Park Golf Club and Air Zoo are also within 6 mi (10 km).

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Reviews

Tru By Hilton Kalamazoo Reviews

9.0

Wonderful

9.6

Cleanliness

8.8

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 126 out of 182 reviews
Rating 8 - Good. 28 out of 182 reviews
Rating 6 - Okay. 14 out of 182 reviews
Rating 4 - Poor. 7 out of 182 reviews
Rating 2 - Terrible. 7 out of 182 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub would be nice
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms but clean and comfy. Adequate breakfast.
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are somewhat spartan.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, cool rooms, and the lobby was really fun. Will stay again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always like Tru, everything was Great...
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean new facility. Breakfast was included. It was great for an overnight stay.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, and good breakfast
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Washer and dryer are each $4.00. By far, the most expensive that I have come across all over the U.S. You only get a 30-minute late check out before they add additional charges.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! We will definitely use this hotel next time we are in the area.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for the weekend and truly enjoyed my stay! The amenities were wonderful and the property itself is just beautiful!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given this 5 stars, but we had serious issues with the temperature control and the shower was extremely slippery. I assume that was because the soap dispenser is located right where you enter the shower. I really appreciate that they do not use plastic utensils and plates and other sustainability efforts.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Property was well maintained and clean. The major drawback is that the walls in the room are very thin and so it was very loud in terms of voices and footsteps from the hall and other rooms.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here! Everything was immaculate. The room was perfect for us! It was very quiet and extremely clean. The breakfast was also very good! Will stay here again
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities
When we arrived on Friday July 3rd, we found that the door to our room was broken, would not lock. Asked front desk to have it fixed or change rooms. We were told that they had no maintenance available until Monday, and that they were fully booked. Told her we would have to cancel our reservations and find another hotel. She said that because we booked through Expedia, we would have to go back through them for a refund. Asked her to contact them, to make sure that I would get a full refund, due to the fact that it was less than 24 hours. She would not do that. Also, both elevators were out-of-service and we were told that they could not get maintenance for the elevators until Monday either. We would need to use the stairs. After carrying our luggage down from the 4th floor, she said that all of a sudden they had a room available on the 3rd floor, so we had to carry our luggage back up the stairs. The hotel itself is nice, modern furnishings, wood floors, good breakfast choices, but the service is terrible. I would expect a hotel like Hilton to have on-call maintenance for any issues that come up, like broken locks and elevators.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Nice.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and bathroom. Plenty of other families there for kids sports events, as we were. We noticed one of the comforters had a small stain after we checked in. We let the front desk know before leaving for dinner. When we returned, the comforter was changed. Overall, great stay.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very pleasant and helpful. Premises well maintained.Parking free and plentiful.Breakfast was good,I like that it runs later on weekends! I do however miss having drawers and closets! Everything out in the open or stays in suitcase(?).
Stayed 4 nights in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Our main room had big crumbs on counter top. Tub had long black hairs in it. Sink had hair and debris. Floor had two different masses of hair 😩 We have never encountered that before!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonable price with good amenities
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
First room was not clean (bathroom) and we were moved to a clean room. Rooms are small but efficient.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tesla chargers were Ready to go
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, and great property, but very limited in local dining, especially if you get in later. Some fast food locations looked so dilapidated, I thought they were abandoned. No kitchenette at this stay. Expect to visit the next town Portage for any supplies.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in all aspects!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clea, ans secure. Exactly what we needed.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay. Enjoyed the pool table.
Stayed 1 night in May 2026