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Holiday Inn Express and Suites Kalamazoo West by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express and Suites Kalamazoo West by IHG

A hotel room with a large bed, a desk, a chair, and a window. - Holiday Inn Express and Suites Kalamazoo West by IHG (Kalamazoo)
A conference room with multiple tables and chairs, carpeted flooring, and large windows. - Holiday Inn Express and Suites Kalamazoo West by IHG (Kalamazoo)
A breakfast buffet with a display of cinnamon sweet rolls, a sign indicating the roll selection, and a patterned wall in the background. - Holiday Inn Express and Suites Kalamazoo West by IHG (Kalamazoo)
An indoor swimming pool with clear water, a pool ladder, and lounge chairs around the perimeter. - Holiday Inn Express and Suites Kalamazoo West by IHG (Kalamazoo)
A coffee station with two coffee machines and a variety of coffee pods and cups. - Holiday Inn Express and Suites Kalamazoo West by IHG (Kalamazoo)
Located close to Western Michigan University, Holiday Inn Express and Suites Kalamazoo West by IHG provides free self-serve breakfast, dry cleaning/laundry services, and a 24-hour gym. In addition to a 24-hour business center, guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

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Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Room

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a small couch.

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, bedside tables, a desk, a chair, a television, and a framed picture on the wall.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(46 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A hotel room with a bed, bedside tables, a desk, a chair, a television, and a framed picture on the wall.

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Communications)

A hotel room with a bed, bedside tables, a desk, a chair, a television, and a framed picture on the wall.

Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Corner (Accessible Tub)

A hotel room with a bed, bedside tables, a desk, a chair, a television, and a framed picture on the wall.

Room, 1 King Bed, Accessible, Corner (Accessible Tub)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window.

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(22 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Accessible Tub)

A hotel room with two beds, a desk, a chair, and a large window.

Room, 2 Queen Beds, Accessible (Accessible Tub)

8.0 out of 10
Very good
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Communications)

A hotel room with two beds, a desk, a chair, and a large window.

Room, 2 Queen Beds, Accessible (Communications)

7.8 out of 10
Good
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds (Additional Living Area)

A hotel room with a large bed, a desk, a chair, and a window.

Suite, 2 Queen Beds (Additional Living Area)

  • 37 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed (Additional Living Area)

A hotel room with a large bed, a desk, a chair, and a window.

Suite, 1 King Bed (Additional Living Area)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

A hotel room with a large bed, a desk, a chair, and a window.

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

A hotel room with a large bed, a desk, a chair, a window, and a wall-mounted lamp.

Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

A hotel room with two beds, a desk, a chair, and a large window.

Suite, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

A hotel room with two beds, a desk, a chair, and a large window.

Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Corner

A hotel room with a bed, bedside tables, a desk, a chair, a television, and a framed picture on the wall.

Standard Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Oshtemo, a neighborhood in Kalamazoo, is home to Holiday Inn Express and Suites Kalamazoo West by IHG. Kalamazoo Valley Museum and Kalamazoo Institute of Arts are cultural highlights, and some of the area's popular attractions include Wolf Lake State Fish Hatchery and Air Zoo. Western Michigan University and Kalamazoo College are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Kalamazoo travel guide
Map
1315 Westgate Drive, Kalamazoo, MI, 49009

What's nearby

  • A large brick building with a tower and large windows at dusk.
    Western Michigan University
    6 min drive - 3.1 miles
  • A wooden deck with a hot tub, surrounded by lush greenery and a wooden fence.
    Oasis Hot Tub Gardens
    7 min drive - 4.2 miles
  • A calm lake surrounded by dense green trees and white flowers in the foreground.
    Markin Glen County Park
    8 min drive - 7.7 miles
  • Kalamazoo College
    8 min drive - 4.5 miles
  • Waldo Stadium
    10 min drive - 5.1 miles

Getting around

  • Kalamazoo Transportation Center
    14 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    14 min drive

Restaurants

  • McDonald's
    11 min walk
  • Chick-fil-A
    19 min walk
  • Steak 'n Shake
    13 min walk
  • Library Kitchen & Taphouse
    6 min drive
  • Taco Bell
    20 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5.30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,001 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Service fee: USD 5.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 5.30 per day
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express and Suites Kalamazoo West by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM.

Is Holiday Inn Express and Suites Kalamazoo West by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 5.30 per day.

What time is check-in at Holiday Inn Express and Suites Kalamazoo West by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express and Suites Kalamazoo West by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express and Suites Kalamazoo West by IHG located?

Located in Oshtemo, this hotel is 2.9 mi (4.6 km) from Western Michigan University and within 6 mi (10 km) of Kalamazoo College and Kalamazoo Valley Museum. Kalamazoo Institute of Arts and Wolf Lake State Fish Hatchery are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express and Suites Kalamazoo West by IHG Reviews

8.0

Very Good

8.4

Cleanliness

8.6

Location

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 457 out of 898 reviews
Rating 8 - Good. 191 out of 898 reviews
Rating 6 - Okay. 108 out of 898 reviews
Rating 4 - Poor. 69 out of 898 reviews
Rating 2 - Terrible. 73 out of 898 reviews

Reviews

Verified review

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, lovely staff , very friendly. Free Costa coffee machine in the lounge 😁. Breakfast was good with a good selection of hot & cold food. Room was large and very clean. The swimming pool was closed for maintenance but we could use the pool in the sister hotel just a 2 minute walk . Definitely would stay again.
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Timothy

Liked: Staff & service, amenities
Disliked: Cleanliness
Quiet, good location. Very friendly staff and surprisingly good breakfast.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

jon

Disliked: Cleanliness, amenities, property conditions & facilities
The counter staff were helpful. The place is between GM’s. It needs help. Maintenance is way cheaper than a bad reputation, I would think.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Goutami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Clean. Staff very professional and showed excellent hospitality
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ervin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Excellent room and amenities!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, staff were very friendly, and breakfast was good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and helpful staff.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Nancy

Liked: Cleanliness, staff & service
Disliked: Amenities
When your pool is down for maintenance ( even if you're offering the pool from the hotel across the parking lot) your price should be discounted. I'm not about to walk across the parking lot to the neighboring hotel after dark! Very disappointing that this wasn't known ahead of time and then have the price adjusted. Also the ice machine on my floor was not operating/out of order. Another disappointment. The bed was very comfortable.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Beds are super comfortable and everything was very clean. Breakfast looked good but I just grabbed a banana on the way out. Will definitely stay here again!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Bich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , big parking, staff friendly but only breakfast ( I am Asian so I don’t like breakfast) but I like this hotel, will come back
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Roland

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and very comfortable, staff was helpful and very nice.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and well maintained. No coffee pot in the room. Breakfast was terrible. Ran out of coffee several times. I only had half a cup of coffee that morning. Also, ran out of sausage, bread for toast, milk for cereal, omelets were very brown. I don’t think anyone saw the pancake machine and I don’t know if there was pancake mix available or not. Was very disappointing.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, amenities
Very clean friendly staff. Flo worked the breakfast stations. It was one of the best set ups and great food I have seen.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Edward

Liked: Amenities
The check in was easy and quick. The staff was friendly to deal with. Breakfast was good each morning. I would stay here again.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Clean, friendly, well maintained
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is great and the property is clean and quiet
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Room was very large and comfortable.
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Lorrie

Liked: Cleanliness, staff & service
The room was huge and beds were comfortable. There was an issue with the toilet running all night as the flapper needed replacing. We brought this to the attention of the person at the desk and it was not fixed upon our return to our room after our outing for the evening. Also the towel bar was loose and falling out of the wall. In the morning the coffee machine was broken but the attendant did brew some coffee and filled it manually. Overall the hotel was decent but for $200 per night it needs some improvements.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Clean hotel. Feels new.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean. Breakfast had a lot of options. Great stay.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Jennifer

Liked: Cleanliness
I like the hotel, but the breakfast was not great. Much better at other locations however, the staff was wonderful.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay when we visit Kalamazoo. Clean and convenient. And the staff is always pleasant, helpful, and professional.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel nice bathroom, comfortable bed and pillows. Good breakfast choices everything was hot.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Tabitha

Liked: Cleanliness, amenities, property conditions & facilities
The night staff that checked me in was super amazing and very helpful. The kitchen staff at breakfast was fantastic. The room was clean and spacious. My entire experience from check-in to check-out was a 10/10
Stayed 1 night in Nov 2025