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Juneau Hotel

Property class: 3

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Photo gallery for Juneau Hotel

A spacious lobby with leather sofas, a wooden coffee table, and a desk with a keyboard. - Juneau Hotel (Juneau)
A conference room with multiple tables and chairs, a ceiling with recessed lighting, and a patterned carpet. - Juneau Hotel (Juneau)
A hotel lobby with a reception desk, seating area, and a large window. - Juneau Hotel (Juneau)
A compact kitchen with wooden cabinets, a refrigerator, a stove, and a sink. - Juneau Hotel (Juneau)
A red hotel with a covered lobby and multiple windows, set against a mountainous backdrop. - Juneau Hotel (Juneau)
A free roundtrip airport shuttle, laundry facilities, and a gym are just a few of the amenities provided at Juneau Hotel. In addition to a business center, guests can connect to free in-room WiFi, with speed of 50+ Mbps.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Gym
  • Business services
  • Laundry

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite, 1 Queen Bed - Stair Access Only

A kitchen with wooden cabinets, a refrigerator, a microwave, a stove, and a sink. There is a patterned chair and a small island with stools.

Suite, 1 Queen Bed - Stair Access Only

8.6 out of 10
Excellent
(52 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds

A compact living space with a dining area, kitchenette, and a ceiling fan.

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(24 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Queen Suite

A compact living space with a dining area, kitchenette, and a ceiling fan.

Deluxe Queen Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

About the neighborhood

Downtown Juneau, a neighborhood in Juneau, is home to Juneau Hotel. Alaska Governor's Mansion and Alaska State Capitol are local landmarks, and the area's natural beauty can be seen at Gastineau Channel and Cope Park. Observatory Books and Glacier Gardens Rainforest Adventure are also worth visiting. Visit our Juneau travel guide
Map
1200 W 9th St, Juneau, AK, 99801

What's nearby

  • A whale breaching the water's surface.
    Mount Roberts Tramway
    2 min drive - 1.4 miles
  • Alaska Governor's Mansion
    8 min walk - 0.5 miles
  • Juneau Arts and Humanities Council
    9 min walk - 0.5 miles
  • Juneau-Douglas City Museum
    11 min walk - 0.6 miles
  • Alaska State Capitol
    11 min walk - 0.6 miles

Getting around

  • Juneau, AK (JNU-Juneau Intl.)
    12 min drive

Restaurants

  • The Hangar On The Wharf
    13 min walk
  • Rookery Cafe
    15 min walk
  • Alaska Fish & Chips Company at the Flight Deck
    14 min walk
  • Imperial Billiard & Bar
    16 min walk
  • Tracy’s King Crab Shack 2
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 10:30 PM
  • Free ferry terminal shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 690 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Stovetop

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Separate sitting area
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per night
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is not required for transportation to and from this property

Frequently asked questions

Is Juneau Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Juneau Hotel?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Juneau Hotel?

Check-out is at noon.

Does Juneau Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Juneau Hotel located?

Located in Downtown Juneau, this hotel is within a 10-minute walk of Gastineau Channel and Juneau Arts and Humanities Council. Alaska Governor's Mansion and Alaska State Museum are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Juneau Hotel Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 359 out of 663 reviews
Rating 8 - Good. 202 out of 663 reviews
Rating 6 - Okay. 67 out of 663 reviews
Rating 4 - Poor. 23 out of 663 reviews
Rating 2 - Terrible. 12 out of 663 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very comfortable, large rooms and in a great location. Management was very attentive to any questions or needs
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Privately owned. Love supporting small business. Would stay here again. Quite room.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Could walk to downtown. Roomy. The kitchen and in room laundry are also reasons we will be back.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one window wouldn't close fully, which was fine, the weather was good for that. Kitchen was well equipped, washer and dryer worked great. Staff was friendly and fun. Mattresses were awesome!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just outside downtown. Great to have washer and dryer in the room
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff helpful answering questions about local activities, restaurants, and transportation. Nice size room.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave us a ride to our cruise as well as picked us up from the airport. Very nice people. Would’ve been nice to have a continental breakfast to make things more convenient, but other than that, it was a wonderful place to stay. Super convenient location, close to the big whale monument, which was really neat.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was comfortable and relaxing, close to everything and wonderful staff!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly. Kitchen and laundry in room. very clean. Comfy bed.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Not far from city center. Liked that we had washer/ dryer in the room and kitchen. Free shuttle from airport. Accommodating staff. Thanks!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very low key no nonsense property. Amenities were excellent- in room washer and dryer, separate bedroom area, 2 tvs, full fridge and stove. Microwave- I didn’t need , but would have been great on a longer stay. Not fancy though.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very roomy accommodation within walking distance to downtown and just steps away from a delightful park and boardwalk. Staff are helpful and the shuttle to the airport a factor of our decision to stay there. The unit was clean with the exception of the upholstered furniture which is dated and heavily stained.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness
Extremely helpful and courteous staff
10 minutes to the docks
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the apartment aspect of our Room 1426. It’s a 3rd floor. corner room next to the stairs, a good distance from the elevator, but convenient to the exit. Dining is about a 1/2 mile walk away, but a pretty stroll along the boardwalk. The room amenities looked brand new. Jeremy was very helpful, friendly, and efficient. Clean, comfortable, and relatively quiet considering its location. The shuttle was great to/from airport.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only hotel with a full kitchen and washer dryer. We really appreciated the dryer after coming in out of the rain. We didn't do a lot of cooking, but it was very convenient to have some breakfast foods in the room and great to have some snacks and a cold drink waiting for us at the end of the day, which we enjoyed by the whale sculpture. There's a grocery store & a Domino's Pizza just a couple blocks away. Downtown was about a 25 minute walk, but very doable. Staff was very friendly, and we used their complimentary shuttle to get us to & from the airport and ferry building. I'd stay there again.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect. We had the penthouse with a full kitchen and a terrific view of the mountains. The hotel is situated just far enough away from downtown and the cruise ship chaos. The staff was extremely helpful and friendly. The hotel is right next to a park with a whale sculpture and walkway. We hiked every trail in Juneau.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location, liked the rooms except the shower was small, and no room around the sink to set anything. kinda dated. but a pretty good stay..
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff is friendly and helpful. The kitchen was well stocked and saved us a lot of money and time by not eating out for every meal.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff are very friendly and helpful. The rooms are layed out like an apartment...very comfortable.
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Once we arrived at the hotel, everything was fine. Don’t wait for the shuttle bus for airport pick up. Our dependence on the shuttle delayed our hotel check in by over an hour. It’s only a 15 or less minute drive to the hotel from the airport. Just spend the $20 on a taxi or uber. They were very good.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
nice sized rooms, great staff
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pick-up at the airport, Check-in, Service and rooms just perfect
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The staff was extremely helpful and personable. The room was clean and comfortable having a washer and dryer in it. The facility is dated in the hallway and the furniture is old, dented and scratched. The gym was tiny and we shared a queen size bed for there’s no King size available. The location is great for there’s a park close by with a long walkway along the water to downtown.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
At first we were taken aback at what appeared to be a no frills hotel. As it turned out, we were very comfortable in our spacious suite. The two queen beds were very comfortable. It was nice having the living room, kitchen and full-sized laundry machines even though we didn't use them. If you have a car and plan to spend a few days in the Juneau area this is a perfect place to stay. The location is NOT CENTRALLY located in town. You need to be healthy and like to walk. If you don't enjoy getting some exercise, which we did, you might need to take a taxi into the commercial center. It is very convenient to the State Museum, supermarket and some cute cafes.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location; super friendly staff; airport shuttle expedient.
Stayed 1 night in Jul 2024