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Hotel Insuna

Property class: 3

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Photo gallery for Hotel Insuna

A modern staircase with white marble steps and black railings, leading to an upper floor. - Hotel Insuna (Johor Bahru)
A hotel room with a bed, bedside table, chair, desk, and a window with curtains. - Hotel Insuna (Johor Bahru)
A hotel reception desk with a marble wall, a wooden panel, and a sign that reads "HOTEL INSUNA". - Hotel Insuna (Johor Bahru)
A modern interior with a staircase, glass railings, and framed pictures on the walls. - Hotel Insuna (Johor Bahru)
A hotel entrance with a marble facade, a sign reading "HOTEL INSUNA," and a welcome sign for a 24-hour room. - Hotel Insuna (Johor Bahru)
A short walk from KSL City Mall, Hotel Insuna has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room (No Windows)

A hotel room with a neatly made bed, a desk with a chair, and a framed picture on the wall.

Deluxe Room (No Windows)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Window)

A hotel room with a bed, a desk with a telephone, a coffee maker, and a TV mounted on the wall.

Deluxe Room (Window)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room (Window)

A hotel room with two beds, a wooden headboard, a bedside table with a phone, and two framed pictures of London landmarks.

Deluxe Twin Room (Window)

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premier Room

A hotel room with a bed, a desk with a kettle, a chair, and a window with curtains.

Premier Room

  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

A hotel room with two beds, a desk with a chair, a coffee maker, and a shelf with hanging clothes.

Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

About the neighborhood

Located in Central District neighborhood, Hotel Insuna is connected to a shopping center. Johor Bahru City Square and KSL City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Singapore Zoo and LEGOLAND® Malaysia. Ready for a night out? Consider Aloft Singapore Novena and Marina Bay Sands. Visit our Johor Bahru travel guide
Map
72a Jalan Serampang, Johor Bahru, Johor, 80400

What's nearby

  • Plaza Pelangi
    8 min walk - 0.5 miles
  • KSL City Mall
    10 min walk - 0.6 miles
  • Holiday Plaza
    13 min walk - 0.7 miles
  • Istana Pasir Pelangi
    17 min walk - 0.9 miles
  • Mid Valley Exhibition Centre
    4 min drive - 1.2 miles

Getting around

  • JB Sentral
    3 min drive
  • Kranji Station
    8 min drive
  • Seletar Airport (XSP)
    33 min drive

Restaurants

  • Restoran Ah Piaw 阿標雲吞面
    5 min walk
  • Lavender Bistro
    1 min walk
  • Gianni's Trattoria
    2 min walk
  • Seven Oaks Bakery Cafe
    3 min walk
  • 大顺美食中心
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Insuna pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Insuna?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Insuna?

Check-out is at noon.

Where is Hotel Insuna located?

Located in Central District, this hotel is within 1 mi (2 km) of Plaza Pelangi and KSL City Mall. Johor Bahru City Square is 2 mi (3.2 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Insuna Reviews

9.2

Wonderful

9.6

Cleanliness

8.0

Location

8.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

Reviews

Verified review

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent new Budget 3* hotel

New hotel, excellent condition. Only negatives were the slightly springy bed and only 2 average pillows. I doubt they can change the beds, so the only improvement I anticipate is giving 3 or 4 pillows instead of just 2
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for money

Quiet, clean, comfortable room, excellent service. Cldnt have asked for more!
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New clean and Neat. Good location, friendly staff.
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Joo Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019