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Palazzo Hotel

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A hotel with a large pool, sun loungers, umbrellas, and a grand building with a central entrance. - Palazzo Hotel (Sandton)
A grand entrance with a marble floor, a central blue bench, and a red rope barrier. - Palazzo Hotel (Sandton)
A grand entrance with a covered area, columns, and decorative lighting fixtures. - Palazzo Hotel (Sandton)
A spacious dining area with high ceilings, large windows, and elegant chandeliers. - Palazzo Hotel (Sandton)
A large building with a central courtyard, a fountain, and a statue. - Palazzo Hotel (Sandton)
Luxury
5.0 star property
9.2

Wonderful

Garden oasis in Johannesburg

Beautifully maintained gardens create a luxurious retreat for breakfast on the sun-dappled terrace. The elegant restaurant serves delicious meals with attentive service. Guests can unwind at the well-maintained pool or explore the adjacent Montecasino complex for entertainment.

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Room

A hotel room with two beds, a television, a painting, and a wooden cabinet.

Superior Room

7.8 out of 10
Good
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Deluxe Room

A hotel room with a large bed, two bedside lamps, a wooden nightstand, a leather bench, a wooden dresser, and a large mirror.

Deluxe Room

10.0 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

A hotel room with a large bed, a sitting chair, a bench, a nightstand, and a chandelier.

Executive Room

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

A hotel room with a large bed, a chandelier, a desk with a lamp, a chair, and a mirror.

Suite

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

A hotel room with a large bed, two bedside tables with lamps, a red throw on a sofa, and a chandelier.

Presidential Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse

A spacious hotel room with a large bed, two bedside tables, a desk, a chair, and a painting on the wall.

Penthouse

  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

APARTMENT STANDARD

  • Sleeps 10

DOUBLE SUPERIOR TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE BUSINESS

  • Sleeps 4

About the neighborhood

Located in Sandton, a neighborhood in Johannesburg, Palazzo Hotel is in the entertainment district. Travelers who have shopping on the agenda can visit Sandton City Mall and Nelson Mandela Square. Looking to enjoy an event or a game while in town? See what's happening at Kyalami Racetrack or Wanderers Stadium. Visit our Johannesburg travel guide
Map
Montecasino Boulevard, Fourways, Sandton, Gauteng, 2021

What's nearby

  • Montecasino
    3 min walk - 0.2 miles
  • Fourways Farmers Market
    3 min walk - 0.2 miles
  • Montecasino Bird Gardens
    5 min walk - 0.3 miles
  • Croc City
    8 min walk - 0.5 miles
  • Fourways Mall
    13 min walk - 0.7 miles

Getting around

  • Johannesburg Sandton Station
    26 min drive
  • O.R. Tambo Intl. Airport (JNB)
    32 min drive

Restaurants

  • Malt Barrel & Fire
    13 min walk
  • Verdicchio
    4 min walk
  • Fireroom (Sushi & Grill)
    8 min walk
  • Fego Caffé
    4 min walk
  • Kream
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 325 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Medeo

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ZAR 325.0 per day

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 325 per person
  • Rollaway bed fee: ZAR 325.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Frequently asked questions

Does Palazzo Hotel have a pool?

Yes, this property has an outdoor pool.

Is Palazzo Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Palazzo Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Palazzo Hotel?

Check-out is at 11 AM.

Where is Palazzo Hotel located?

Located in Sandton, this luxury hotel is within a 10-minute walk of Montecasino and Croc City. Fourways Mall and Fourways Farmers Market are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palazzo Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 385 out of 524 reviews
Rating 8 - Good. 79 out of 524 reviews
Rating 6 - Okay. 30 out of 524 reviews
Rating 4 - Poor. 15 out of 524 reviews
Rating 2 - Terrible. 15 out of 524 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve visited Johannesburg on business 6 times since 2019 and have never considered staying anywhere else. Most recent stay was a full 2 weeks. The staff is phenominal. The service also phenominal. The dining and room service menus are very high caliber in every aspect. Swimming pool and grounds are beautiful.
Stayed 12 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! Everyone was helpful and accommodating. I appreciate being able to check in early, the room was immaculately cleaned and the property was beautiful. Great breakfast options! Will definitely stay again when I am on this side of the world :-)
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always good enjoyable and safe
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incrivel , recepcao calorosa, cafe da manha otimo e quartos amplos e limpos
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent really good stay beautiful and service was also a amazing
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Fab hotel and location Really poor gym and things to do in the hotel. Would recommend another location in sandton if you don’t fancy montecasino. I would suggest staying in Sandton. It’s a lot better for gym goers, spa and everything in one place
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Gesamteindruck war sehr stimmig.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was out of this world. Excellent Excellent Excellent!!!! The room was beautiful, clean and breathtaking. The staff was beyond Excellent, friendly and helpfull
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Trevlig personal
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Disliked: Cleanliness
Great room, great staff, fab pool - a real holiday in the city!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Das behindertengerechte Badezimmer
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great place to stay in Joburg. It might need some room refreshing in a few years but overall a really nice stay.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Proximité de Montecasino, et joli cadre
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience from the first moment you walk in, to leaving!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I like all
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bretts birthday stay

The extremely good service is what brought us back, a well trained team
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Property conditions & facilities, room comfort
Had and Amazing stay….
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great welcome from the staff who make me feel at home.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, very clean, attentive staff and delicious food! Will 100% stay again next time I visit joburg
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant

3rd time there, had 2 other couples with us. Vicinity to Montecasino makes it a no brainer
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente elección

El hotel es muy bonito. Tiene una atmósfera relajada y excelente servicio. Comimos en su restaurante y la comida estuvo deliciosa.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Gr era at stay. Serene environment
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a wonderful experience
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and the building and grounds were so beautiful
Stayed 2 nights in Apr 2025