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Palazzo Hotel

Property class: 5 and above

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Photo gallery for Palazzo Hotel

A hotel with a large pool, sun loungers, umbrellas, and a grand building with a central entrance. - Palazzo Hotel (Sandton)
A spacious dining area with high ceilings, large windows, and elegant chandeliers. - Palazzo Hotel (Sandton)
A grand entrance with a marble floor, a central blue bench, and a red rope barrier. - Palazzo Hotel (Sandton)
A large building with a central courtyard, a fountain, and a statue. - Palazzo Hotel (Sandton)
A grand entrance with a covered area, columns, and decorative lighting fixtures. - Palazzo Hotel (Sandton)
Near Montecasino, Palazzo Hotel provides a terrace, a hair salon, and a bar. Treat yourself to spa services, such as a manicure/pedicure, a body wrap, or a body scrub. The on-site international cuisine restaurant, Medeo, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room

A hotel room with two beds, a television, a painting, and a wooden cabinet.

Superior Room

7.6 out of 10
Good
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Deluxe Room

A hotel room with a large bed, two bedside lamps, a wooden nightstand, a leather bench, a wooden dresser, and a large mirror.

Deluxe Room

10.0 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

A hotel room with a large bed, a sitting chair, a bench, a nightstand, and a chandelier.

Executive Room

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

A hotel room with a large bed, a chandelier, a desk with a lamp, a chair, and a mirror.

Suite

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

A hotel room with a large bed, two bedside tables with lamps, a red throw on a sofa, and a chandelier.

Presidential Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse

A spacious hotel room with a large bed, two bedside tables, a desk, a chair, and a painting on the wall.

Penthouse

  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

About the neighborhood

Located in Sandton, a neighborhood in Johannesburg, Palazzo Hotel is in the entertainment district. Travelers who have shopping on the agenda can visit Sandton City Mall and Nelson Mandela Square. Looking to enjoy an event or a game while in town? See what's happening at Kyalami Racetrack or Wanderers Stadium. Visit our Johannesburg travel guide
Map
Montecasino Boulevard, Fourways, Sandton, Gauteng, 2021

What's nearby

  • Montecasino
    3 min walk - 0.2 miles
  • Fourways Farmers Market
    3 min walk - 0.2 miles
  • Pieter Toerien Theatre
    7 min walk - 0.4 miles
  • Croc City
    8 min walk - 0.5 miles
  • Fourways Mall
    13 min walk - 0.7 miles

Getting around

  • Johannesburg Sandton Station
    26 min drive
  • O.R. Tambo Intl. Airport (JNB)
    32 min drive

Restaurants

  • Malt Barrel & Fire
    13 min walk
  • Verdicchio
    4 min walk
  • Fireroom (Sushi & Grill)
    8 min walk
  • Fego Caffé
    4 min walk
  • Kream
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 325 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Medeo

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ZAR 325.0 per day

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 325 per person
  • Rollaway bed fee: ZAR 325.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Frequently asked questions

Does Palazzo Hotel have a pool?

Yes, this property has an outdoor pool.

Is Palazzo Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Palazzo Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Palazzo Hotel?

Check-out is at 11 AM.

Where is Palazzo Hotel located?

Located in Sandton, this luxury hotel is within a 10-minute walk of Montecasino, Pieter Toerien Theatre, and Croc City. Fourways Mall and Fourways Farmers Market are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palazzo Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 385 out of 526 reviews
Rating 8 - Good. 79 out of 526 reviews
Rating 6 - Okay. 31 out of 526 reviews
Rating 4 - Poor. 15 out of 526 reviews
Rating 2 - Terrible. 16 out of 526 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve visited Johannesburg on business 6 times since 2019 and have never considered staying anywhere else. Most recent stay was a full 2 weeks. The staff is phenominal. The service also phenominal. The dining and room service menus are very high caliber in every aspect. Swimming pool and grounds are beautiful.
Stayed 12 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! Everyone was helpful and accommodating. I appreciate being able to check in early, the room was immaculately cleaned and the property was beautiful. Great breakfast options! Will definitely stay again when I am on this side of the world :-)
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent really good stay beautiful and service was also a amazing
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Disliked: Cleanliness
Great room, great staff, fab pool - a real holiday in the city!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was out of this world. Excellent Excellent Excellent!!!! The room was beautiful, clean and breathtaking. The staff was beyond Excellent, friendly and helpfull
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place for families
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip and a only a small walk into montecasino for plenty of restaurant
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, very clean, attentive staff and delicious food! Will 100% stay again next time I visit joburg
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable rooms, friendly staff
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and the building and grounds were so beautiful
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with amazing staff
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic choice of hotel

Rooms fabulous Hotel was beautiful Breakfast amazing and we felt very safe
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and has things to do around the hotel
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my4 th time to the property the staff is excellent!
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A superb hotel with exceptional staff and service.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great welcome from the staff who make me feel at home.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff & service
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value and service, lovely food and drink and this is my third visit.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff, couldn't do enough for my family. Top hospitality and close to the montecasino complex.
Stayed 4 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel close to entertainment

Lovely hotel, beautiful grounds and pool. Food average taste and WiFi was poor
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Hotel is good service was good i like that you can have breakfast in room at no extra charge over all a good stay
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Absolutely amazung staff. So friendly and helpful. Stunning place and we always enjoy going there.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, staff where always friendly and polite.
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most amazing hotel in Johannesburg

I stayed for one night with my two daughters 8 and 4 year old. We totally love the hotel and look forward to an even longer stay with you. Amazing facilities and friendly staff
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Amenities
Lovely hotel near the casino. Old style decadence. Service was super throughout my stay.
Stayed 3 nights in Aug 2023