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Shangri-La Jeddah

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Photo gallery for Shangri-La Jeddah

A poolside area with a canopy bed, lounge chairs, and a view of the ocean. - Shangri-La Jeddah (Jeddah)
A hotel room with a large bed, two armchairs, a coffee table, and a floor lamp. The room has large windows offering a view of the sea and a beach. - Shangri-La Jeddah (Jeddah)
A modern high-rise hotel with a unique facade, situated by a calm waterfront with a promenade and palm trees. - Shangri-La Jeddah (Jeddah)
Apartment, 1 Bedroom | Living area | Smart TV - Shangri-La Jeddah (Jeddah)
A balcony with wicker chairs and a small table, overlooking a coastal cityscape with a clear view of the sea and buildings. - Shangri-La Jeddah (Jeddah)
Luxury
5.0 star property
8.4

Very good

Luxury family-friendly hotel in the business district

You can look forward to a terrace, a coffee shop/cafe, and a garden at Shangri-La Jeddah. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and dry cleaning/laundry services.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Room, 2 Twin Beds, City View

A hotel room with two beds, a nightstand with a lamp, and a large window.

Superior Room, 2 Twin Beds, City View

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Horizon Suite Sea View King

A modern hotel room with a large window, a flat-screen TV, a sofa, a coffee table, and a view of the ocean.

Horizon Suite Sea View King

  • 118 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk with a chair, a dining table, and a view of the city through large windows.

Superior Room, 1 King Bed, City View

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Side Sea View 1 King Bed

A hotel room with a large bed, a desk, a chair, and a view of the city.

Deluxe Side Sea View 1 King Bed

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Horizon Suite City View King

A modern living room with a sofa, coffee table, and a painting. There is a dining area with a table and chairs.

Horizon Suite City View King

  • 118 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Side Sea View ,2 Twin Beds

A hotel room with two beds, a nightstand with a lamp, and a large window.

Deluxe Side Sea View ,2 Twin Beds

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Horizon Two Bedroom Suite King

A modern living room with a sofa, coffee table, and a painting. There is a dining area with a table and chairs.

Horizon Two Bedroom Suite King

  • 169 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free wired internet

View all photos for Horizon Suite Sea and City View King

A modern living room with a sofa, coffee table, and a painting. There is a dining area with a table and chairs.

Horizon Suite Sea and City View King

  • 118 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Apartment One Bedroom

A modern kitchen with a central island, built-in shelving, and a large dining area with chairs and a table.

Deluxe Apartment One Bedroom

  • 160 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Apartment, 1 Bedroom

A modern kitchen with a central island, built-in shelving, and a large dining area with chairs and a table.

Apartment, 1 Bedroom

  • 105 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in Ash Shati, a neighborhood in Jeddah, Shangri-La Jeddah is near the airport and near the beach. Jeddah Yacht Club & Marina and Jeddah Yacht Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Red Sea and North Corniche. Consider Jeddah Superdome for a night out or Atallah Happy Land Park if you're traveling with kids. Visit our Jeddah travel guide
Map
Burj Assila, Corniche Road, Jeddah, Jeddah, 23611

What's nearby

  • A coastal cityscape with a prominent skyscraper, a mosque, and a waterfront promenade.
    Jeddah Corniche
    7 min walk - 0.4 miles
  • A large building with ornate arches and palm trees in front.
    Red Sea Mall
    7 min walk - 0.4 miles
  • King Abdul Aziz Road
    10 min walk - 0.6 miles
  • Jeddah Promenade
    2 min drive - 1.2 miles
  • Hera Street
    2 min drive - 1.6 miles

Getting around

  • King Abdulaziz International Airport Station
    25 min drive
  • King Abdulaziz Intl. Airport (JED)
    23 min drive

Restaurants

  • NIYYALI — نيّالي
    2 min walk
  • Overdose
    11 min walk
  • My Cup
    11 min walk
  • Candela lounge
    11 min walk
  • Steak House
    11 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: SAR 145 for adults and SAR 72.50 for children
  • A coffee shop/cafe

Restaurants on site

  • COPA

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • 431 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2021
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch smart TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

At check-in, guests must provide a record of full COVID-19 vaccination

COVID-19 vaccination record requirement applies to all guests aged 12 and up

Information provided by the property may be translated using automated translation tools

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for SAR 175 per night

Free cribs are available on request at the property

Property payment types

American ExpressJCB InternationalMastercardVisa

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 145 for adults and SAR 72.5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 175 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10001796

We should mention

Couples wishing to share a room must provide proof of marriage
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property class

This property has received its official star rating from Saudi Ministry of Tourism.

Frequently asked questions

Does Shangri-La Jeddah have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Shangri-La Jeddah pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Shangri-La Jeddah?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Shangri-La Jeddah?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Shangri-La Jeddah located?

This family-friendly Jeddah hotel is located near the airport, within a 10-minute walk of Atallah Happy Land Park and Red Sea. Red Sea Mall and King Abdul Aziz Road are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Shangri-La Jeddah Reviews

8.4

Very Good

8.6

Cleanliness

8.8

Amenities

7.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 24 out of 36 reviews
Rating 8 - Good. 1 out of 36 reviews
Rating 6 - Okay. 3 out of 36 reviews
Rating 4 - Poor. 7 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

Reviews

Verified review

10/10 Excellent

Dmitri

Liked: Cleanliness, amenities, property conditions & facilities
People and sincere hospitality - that’s what differentiate “good” service from “great” There are many good hotels in the Wod, but quite a few really “great” hotels Super friendly and super helpful stuff, amazing breakfasts, great location - all in place … but what makes this place and its service impeccable - people. You feel more like a personal guest rather than another customer This case when you ready to give 6 or 7 out 5 stars available
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

tarek

Practical room design
Stayed 1 night in May 2025
Verified review

8/10 Good

Anas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t happy with arrival experience the rest is great
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Mohammed

Disliked: Cleanliness, staff & service, amenities
I stayed 7 nights, and overall average experience. Check-in process was fast and quick with professional front desk receptionists. Housekeeping service was below expectations and it requires a lot of improvement. The uncomfortable bed was not queen as advertised. They were two twin mattresses pushed together. They left big depression in the center. I would rate this hotel experience in compare to the comfort, cleanliness and price, as average. Thank you!
Stayed 7 nights in Mar 2025
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Worst hospitality experience , never again

The amenities in this hotel are top notch . However , the service there is not deserving to a 2 star hotel . Our stay in the hotel was disastrous in so many levels . It started when we checked in after 3PM to find out that my booking request of having all the rooms in one floor is not met (even though it was confirmed by the guest services). So to accommodate our request , we were forced to upgrade to room that is 50% more expensive then my original booking . Over that , we had to wait 3 hours for the rooms to be ready even though we came after the check-in time . When I aired my frustration to the manager , he wanted to make it up for us by making the breakfast on the hotel free of charge. When we went for the breakfast the next day , we were charged for breakfast fully !! The horror show continued in many occasions including : - While at the pool , I was there for two hours , no staff was present to serve us any water , food or towels . we had to leave the pool just because we were dehidrated - The other time we were in the pool with the kids , we were locked out in the pool for twenty minutes trying to get inside the building . The staff forgot to keep the door open . - The TV in all rooms were scrambled in middle of an important match my kids were looking forward to - The laundry service delivered clothes that was not for us even though we didn't have any of our clothes washed and insisted that this is our laundry . Worst hospitality experience , never again
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Awal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Noha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional in every way. We even got a complementary upgrade.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Musa

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Shamshir

Liked: Staff & service, property conditions & facilities
Amazing hotel
Stayed 1 night in Mar 2025
Verified review

4/10 Poor

Kavita

Liked: Property conditions & facilities
Lack of information about facilities in Ramadan. Mediocre service.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ghazi

Liked: Cleanliness, property conditions & facilities, room comfort

exceptional stay

Was nice and comfortable stay of 2 nights with great view of the formula 1 at jeddah and sea , Great breakfast with multiple options and helpful waiters,
Stayed 2 nights in Mar 2022
Verified review

10/10 Excellent

khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Saudi so far

The best hotel in Saudi so far. The only downside they don’t have free valet parking.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

sultan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Yaarub

Liked: Cleanliness, staff & service, property conditions & facilities
💞
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Yaarub

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🔥
Stayed 1 night in May 2025
Verified review

4/10 Poor

Faisal

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bad service

Not a 5 star service ...overpriced for what you get
Stayed 4 nights in Aug 2023
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Best building , WORST service

A hotel is more than a nice building and comfortable rooms , its about feeling welcomed and taken care of . In this luxury establishment the staff are not trained in hospitality at all . Their pool is not attended by staff. The staff charges for things we didn't use such as laundry and breakfast for young kids (even though they told us the kids are free of charge) . Even though , I tired to air my frustration to the manager , nothing is resolved . Above the awful stay , when we checked out , the. staff didn't even ask the standard " how was your stay?" What shame
Stayed 1 night in Aug 2023
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

UTERLY Disappointing

While i was much looking forward to stay at the hotel with my family . We had our experience ruined before setting foot in our rooms . While my original booking asked to be in the same floor for 3 rooms in which two are connected (for the kids) . As soon as we arrived and asked about the arrangement we asked for and was confirmed with the guest services the day of our booking , we were surprised that that won’t be possible . Instead of trying to accommodate our needs with the same rates we booked with , they Forcibly upgraded us to a higher tier room and charged us the difference of the upgrade which amounted to more then 10,000 SAR !!! The real slap in the face was when I tried to air my frustration to the manager about this ludicrous forced upgrade due to guest services incompetence. The manager who promised to find a way to resolve this , his answer was a 12 piece box of chocolate and a letter . The manager then told us that the breakfast will be on the house . When me and the family went to breakfast the next day , we were surprised that we had to pay full . over that , when I was in the pool , I stayed there for two hours and NO STAFF was there to ask if I needed water or anything to drink. I. had to leave the pool because I was dehydrated and no one was serving us
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Sultan

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

MAJED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

الفخامة التي تبحث عنها تجدها بشنغريلا

اقامة مميزة جدا وتجربة فريدة من نوعها
Stayed 1 night in Mar 2022
Verified review

10/10 Excellent

Lawrence

Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

khalid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Mohd

Stayed 1 night in May 2026
Verified review

6/10 Okay

Abdulla

Stayed 1 night in Apr 2026
Verified review

6/10 Okay

saud

Stayed 1 night in Apr 2026