Vacations Close To Lan Su Chinese Garden

The room lacks a coffee maker. I was told I could return to the MARK Spencer hotel for coffee, but going down to the street and around the corner is not a substitute for making a hot cup of coffee in the morning in your room. This unit is a studio with a kitchen. However I found dirty knives and almost no silverware in the unit.

The staff was very helpful sending someone up to fix my room phone and tv remote. Definitely gonna be staying there again!!

Staff was extremely rude , not helpful and Every time I come to this hotel the staff Is rude, disrespectful! I sat in the lobby and watched them deal with other customers annd there attitudes were completely different!! I don’t understand how they can be so unprofessional in a space I paid to stay In! To treat me rudely and not accommodate me is completely unacceptable. I booked a room through Expedia and there systems were down which happens but rather than try and help me and speak respectfully he basically kicked me out and said he couldn’t help me at all. It’s not what you say but how you say It… just horrible

Very helpful staff!