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Royal City Hotel

3.0 star property
Hotel with free parking, near Central Park Mall

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Royal City Hotel offers a quiet retreat in Central Jakarta with a garden and terrace. Travelers appreciate the helpful staff, dry cleaning services, and spa treatments. The property features in-room WiFi, conference facilities, and an on-site restaurant for dining.

Reviews

6.0 out of 10

Popular amenities

  • Breakfast available
  • Housekeeping
  • Laundry
  • Parking included
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Room

Deluxe Room | Interior

Deluxe Room

Highlights

Soundproofed
Air conditioning
LCD TV
Rainfall showerhead
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, soundproofing, free WiFi

Superior Room

Highlights

Soundproofed
Air conditioning
LCD TV
Rainfall showerhead
Private bathroom
Free bottled water
In-room massage
Daily housekeeping
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
JL. Petojo VIY II No. 4, Jakarta, Jakarta, 10150

What's nearby

  • Merdeka Palace - 2 min drive - 1.2 miles
  • Taman Anggrek Mall - 2 min drive - 1.6 miles
  • Central Park Mall - 2 min drive - 1.6 miles
  • Tanah Abang Market - 2 min drive - 1.6 miles
  • National Monument - 7 min drive - 1.8 miles

Getting around

  • Jakarta Juanda Station - 3 min drive
  • Stasiun MRT - Setiabudi - 5 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 41 min drive

Restaurants

  • ‪Pondok Aroma Laut - ‬2 min walk
  • ‪Tongseng Musi - ‬2 min walk
  • ‪Seafood Santa - ‬3 min walk
  • ‪Waroenk Kito - ‬3 min walk
  • ‪Circle K - ‬2 min walk

About this property

Royal City Hotel

Hotel near Thamrin City Shopping Mall
You can look forward to a terrace, a garden, and dry cleaning/laundry services at Royal City Hotel. Treat yourself to a massage or other spa services. In addition to conference space and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, 1 meeting room, and concierge services
Room features
All 50 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 75 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Partially-open bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: IDR 50000.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: IDR 300000 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Royal City
Royal City Hotel
Royal City Hotel jakarta
Royal City jakarta

Frequently asked questions

Is Royal City Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Royal City Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Royal City Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Royal City Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 300000 per vehicle applies.

Where is Royal City Hotel located?

Located in Central Jakarta, this hotel is within 2 mi (3 km) of Tanah Abang Market, Merdeka Palace, and National Museum of Indonesia. Taman Anggrek Mall and Orchid Garden Mall are also within 2 mi (3 km). Jakarta Tanah Abang Station is 22 minutes by foot.

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Reviews

Royal City Hotel Reviews

6.0

6.2

Cleanliness

4.4

Location

6.2

Staff & service

4.0

Eco-friendliness

6.6

Property conditions & facilities
Rating 10 - Excellent. 3 out of 36 reviews
Rating 8 - Good. 7 out of 36 reviews
Rating 6 - Okay. 14 out of 36 reviews
Rating 4 - Poor. 9 out of 36 reviews
Rating 2 - Terrible. 3 out of 36 reviews

Reviews

4/10 Poor

Kam

Disliked: Cleanliness, amenities, property conditions & facilities
The photos of the room are not accurate..
Stayed 2 nights in Sep 2024

10/10 Excellent

Dahn, korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가격대비 우수하고 친절하고 편리합니다.

직원들 서비스가 친절합니다. 스파서비스 이용이 용이합니다. 조식 괜찮습니다. 객실 상태 깔끔합니다.

6/10 Okay

Stefan, Nederland

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Goed hotel voor 2 nachten

We hadden mieren op de kamer. Maar binnen 5 minuten waren we geïnstalleerd in een nieuwe kamer. De weg voor het hotel is erg druk. Hier heb je binnen geen last van maar als je met de taxi gaat duurt dit allemaal wel erg lang.

6/10 Okay

KOICHI, 浜松市

辛い料理が好きならば。

サービスの朝ごはんが美味しかったです。 インドネシア料理、辛い料理が好きならばオススメです。

4/10 Poor

Verified traveler

Disliked: Cleanliness

Von Sauberkeit kann keine Rede sein

Die Einwegslipper werden definitiv öfter verwendet. Die Bettwäsche wurde nicht gewechselt, ich hatte Haare und Flecken auf dem Bettlaken. Nach Beschwerde wurde diese umgehend gewechselt.

6/10 Okay

ahmed, السعوديه

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

الفندق جميل وهادي والتعامل كان جميل جدا

كانت جميله جدا الفندق جميل والتعامل كان اجمل انا انصح به هدوء

6/10 Okay

SAMER, سعودية

Liked: Cleanliness, property conditions & facilities

عملي واقتصادي

اقتصادي وجيد جدا

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice quick stay but bad location

Really surprised at the quality of this hotel but very difficult to find. The taxi driver had a hard time then when we found it could not figure out how to enter.

6/10 Okay

Londoner, LB

Disliked: Staff & service, room comfort

Noisy room...

Noisy room, the traffic can hear .... Rooms is just ok. The room is not big as normal standees double, very small, difficult for u to our your luggage.

8/10 Good

Amina, Amsterdam

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Comfortabele bed den

Goed maar de wifi op Kramer was er niet en in de lobby was ook niet optimaal

6/10 Okay

sam, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Quite a nice hotel to stay but the location is a major put off. went out on 5 occasions and each time returning to the hotel will be a major problem for the taxi drivers to find. Even if being shown their hotel namecard with address printed, all the taxi drivers still need assistance from nearby residence to locate it. Believe it or not, due to the heavy traffic there, i was once in a taxi for almost 2 hours trying to find my way back. Hotel not recommended for foreigners.

4/10 Poor

Trygve, Jakarta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended

The hotel appears modern and clean, but I found cockroaches in the room and tap water was not clean. Wireless network worked fine in the lobby, but did not work in the room. Located in a unpleasant area.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Except for Location, Royal City was a nice hotel.

Staying at this hotel was nice. The room was clean.Security is good. But location is incovenient. Many taxi driver didn't know where Royal City was. So I got trouble in going to this hotel. And there is no transjakalta's busstop and railway station. If any,bus rarely come. So in order to go downtown,guests need to take a taxi.

4/10 Poor

Trygve, Jakarta

Disliked: Cleanliness, property conditions & facilities

Fancy backyard hotel

Modern style, clean rooms and everything looks very new and nice. Killed cockroaches and other reptil the first half hour, brown and dirty water, internet did not work in the room (worked mostly good in the reception area). I prepaid for five nights but moved out after the first night.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

To far from city and non clean room

This my 3 time your pepol laier in your wip riting the hotel in the city and that not truth

4/10 Poor

Chiaki, Kanagawa

場所がわかりにくい

たまたまだったのかもしれませんが、空港を出発してから2時間すぎてもホテルにチェックインできませんでした。理由はジャカルタ名物の渋滞と、タクシー（Blue Bird）の運転手さんがホテルを見つけられなかったこと。何度かホテルに電話して場所を確認していたようなのですが、同じような場所を何度も行き来した挙句、最後は一方通行だったらしく、もうすぐそこだから歩いて行け、みたいなことを言われる始末。初心者向けではないと思います。

2/10 Terrible

Nigel, Maastricht

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deluxe kamer or maybe not

I booked a deluxe room. The room (305) is very very small and had no windows. The room was next to the elevator shaft. The elevator shaft sounded are very invasive DING DONG each time it arrived on the 3rd floor (allnight). The airconditioning made a terrible rattling noise, so you had an unhappy choice, keep it on for a little cool air or switch it off and just accept it. Paired with the DING DONG from the elevator it was a pretty deep question to have to answer. The water in the shower was not hot for more than 30 seconds. The 'step' from the shower to the 'bathroom and toilet' was non existant so water from the cold shower covered the entire floor of the bathroom. I put a towel on the floor to keep the water from drifting into the bedroom. Lastly the room was not made up at all when arriving ack to the hotel the following evening. Last straw. So i of course requested a solution, which was given the following night. Room 311 is further away from the elevator shaft so, thankfully, no DING DONG, the airco was, again thankfully, quieter too. The window was larger and the room a little larger than 305. However the bed was full of short black hairs on the sheets and a large bloodstain on the underside of the duvet. There was no toilet paper in the bathroom, which is lucky because there was no holder either. The shower was better and you make the best of a bad choice. But dont go back EVER

4/10 Poor

chris, new york

Disliked: Cleanliness, property conditions & facilities, room comfort

Out of the way

Hotel lobby clean,bathroom door was defective everytime open door it touches ceiling that paint if stripping off I have some strip paint in my head informed desk nothing was done. The area is out of the way taxi doesnt know where it is that we have to give direction everytime we take taxi. Breakfast very limited.If your going to airport have extra time because its traffic is horrible.

8/10 Good

bhavesh, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel staff was very helpful

The hotel was situated in good location Hotel surrounding is greenery

6/10 Okay

THEFAYED, camdodia

Liked: Cleanliness, property conditions & facilities

Good but be careful with location

The hotel would be excellent if it was in another location! Email the hotel before you get there to make sure you get them to write down directions in Indonesian as the business card isn't enough.

8/10 Good

kate, vancouver

Disliked: Cleanliness
the hotel was fairly clean and the staff was very very helpful. the room had no windows and the bed linens were not very clean. the hotel was very difficult to find.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing like the photos they posted. It is very difficult to find, our taxi driver went out two times to ask local people where to go. There are no restaurants around in and between 15 mins walk. Need to walk up one flight to get to the lobby. The elevator is in bad condition. No free ice for guests. The room is much smaller than what they mentioned. Bed is changed, but there are still have things left from the last guests, like hair pins. Shower hot water only last 2 mins. and then, it turns warm. No toilet paper. After shower, water is all over the tiny bathroom floor. WiFi only can use in the lobby.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Sweet but unexperienced staff

The staff were very helpful but they did nok have a lot of experience dealing with customers. A lot of things were missing compared to description such as coffee maker, toilet paper, locker was not working. But the hotel was new and nice. Breakfast was not very attractive.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities

hard for the local taxi service go find.

The directions on he website dsnt say that pitojo street is actually an alley and the lack of proper signage only makes the problem worse. this is a new hotel and the restaurant has yet to open. However, the staff are very friendly and accomodating.. with the exception of the bellboy who acted like he owned the place, ddnt even bother to help us with our luggage. The same guy also kept us waiting outside our room for half and hour while he tried to figure out how the bed covers should go on. Overall if only hey could get rid of that bellboy/housekeeping guy, they would have a solid staff.

8/10 Good

afayed, Jakarta

Liked: Cleanliness

Good for the price.

Good value.
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