See all properties

Best Western Senayan

Property class: 3.5

Choose dates to view prices

Photo gallery for Best Western Senayan

Lunch and dinner served - Best Western Senayan (Jakarta)
A modern lobby with a reception desk, leather seating, and a chandelier. - Best Western Senayan (Jakarta)
A hotel hallway with patterned carpet, wooden doors, and recessed lighting. - Best Western Senayan (Jakarta)
A spacious hotel room with a large bed, two bedside tables, a chair, a desk, and a TV. - Best Western Senayan (Jakarta)
A conference room with a long table, black chairs, and a screen displaying "Best Western." - Best Western Senayan (Jakarta)
Located close to Gelora Bung Karno Stadium, Best Western Senayan provides a free breakfast buffet, a shopping mall on site, and a hair salon. The on-site local and international cuisine restaurant, Chill In Cafe, offers lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Double Room No Window

In-room safe, desk, laptop workspace, iron/ironing board (on request)

Standard Double Room No Window

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Triple No Window

In-room safe, desk, laptop workspace, iron/ironing board (on request)

Family Triple No Window

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Family Room, 3 Twin Beds, Non Smoking, No Windows

A hotel room with three beds, a desk, a chair, a TV, and a painting on the wall.

Family Room, 3 Twin Beds, Non Smoking, No Windows

10.0 out of 10
Exceptional
(1 review)
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Family Room, Multiple Beds, Non Smoking, No Windows

A spacious hotel room with a large bed, two bedside tables, a chair, a desk, and a TV.

Family Room, Multiple Beds, Non Smoking, No Windows

  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Executive Room, 2 Twin Beds, Non Smoking, No Windows

A hotel room with a wooden floor, a bed with white bedding, a painting on the wall, a desk with a chair, and a bathroom with a toilet and sink.

Executive Room, 2 Twin Beds, Non Smoking, No Windows

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking, No Windows

A hotel room with a neatly made bed, a wooden nightstand with a telephone, and a patterned pillow.

Standard Room, 1 Double Bed, Non Smoking, No Windows

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, No Windows

A hotel room with a large bed, a desk, a chair, and a television.

Deluxe Room, 1 Double Bed, Non Smoking, No Windows

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, Non Smoking, No Windows

A hotel room with two beds, a desk, a coffee machine, and a painting on the wall.

Superior Room, 2 Twin Beds, Non Smoking, No Windows

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Room, 1 Double Bed, Non Smoking, No Windows

A hotel room with a large bed, a desk, a chair, and a television.

Executive Room, 1 Double Bed, Non Smoking, No Windows

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 Double Bed, Non Smoking, No Windows

A hotel room with a large bed, a desk, a chair, and a painting on the wall.

Superior Room, 1 Double Bed, Non Smoking, No Windows

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, No Windows

A hotel room with a neatly made bed, a wooden nightstand with a telephone, and a patterned pillow.

Deluxe Room, 2 Twin Beds, Non Smoking, No Windows

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking, No Windows

A hotel room with a neatly made bed, a wooden nightstand with a telephone, and a patterned pillow.

Standard Room, 2 Twin Beds, Non Smoking, No Windows

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room No Window

In-room safe, desk, laptop workspace, iron/ironing board (on request)

Deluxe Double Room No Window

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Jakarta, Best Western Senayan is connected to a shopping center. Blok M Square and Grand Indonesia are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore White Sand Beach PIK 2. Kidzania and Jaksa Street are also worth visiting. Visit our Jakarta travel guide
Map
Jalan Asia Afrika Pintu IX, Gelora Senayan, Jakarta, Jakarta, 10270

What's nearby

  • A cup of coffee with latte art on a saucer.
    Plaza Senayan
    3 min walk - 0.2 miles
  • A cityscape with a large stadium surrounded by high-rise buildings and green spaces.
    Gelora Bung Karno Stadium
    18 min walk - 1.0 mile
  • Senayan City
    2 min walk - 0.1 miles
  • Senayan National Golf Club
    5 min walk - 0.3 miles
  • fX Sudirman Mall
    8 min walk - 0.5 miles

Getting around

  • Jakarta Kebayoran Station
    5 min drive
  • Senayan MRT Station
    7 min walk
  • Soekarno-Hatta Intl. Airport (CGK)
    39 min drive

Restaurants

  • McDonald's
    1 min walk
  • UNION Cafe
    2 min walk
  • 大戸屋 Ootoya
    4 min walk
  • RamenYA!
    3 min walk
  • Hoshino Coffee
    3 min walk

Similar properties

Exterior
Holiday Inn Express Jakarta Menteng by IHG
Central Jakarta
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 126 reviews
Holiday Inn Express Jakarta Menteng by IHG
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chill In Cafe

Things to do

  • Shopping mall

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 5 meeting rooms
  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 17

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: IDR 200000

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: IDR 200000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Property Registration Number 55113, 9120206531603

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Is Best Western Senayan pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Senayan?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Best Western Senayan?

Check-out is at noon. Late check-out is available for IDR 200000 (subject to availability).

Where is Best Western Senayan located?

Located in the heart of Jakarta, this hotel is within 1 mi (2 km) of Plaza Senayan and Gelora Bung Karno Stadium. Senayan City and Senayan National Golf Club are also within 5 minutes. Senayan MRT Station is 7 minutes by foot and Istora MRT Station is 18 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Best Western Senayan Reviews

7.0

Good

7.2

Cleanliness

9.4

Location

7.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 11 out of 51 reviews
Rating 8 - Good. 15 out of 51 reviews
Rating 6 - Okay. 13 out of 51 reviews
Rating 4 - Poor. 8 out of 51 reviews
Rating 2 - Terrible. 4 out of 51 reviews

Reviews

Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two great shopping malls next to the hotel.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Pedro

Liked: Cleanliness, property conditions & facilities
Good the food at the Chill in Cafe.
Stayed 12 nights in Nov 2024
Verified review

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and value.

Stayed for 1 night with 3 kids Great spot as it was convenient for shopping and location. For it's price it was a great find and would recommend
Stayed 1 night in Jan 2025
Verified review

8/10 Good

soon hee

Liked: Cleanliness, property conditions & facilities
The room was spotless and the staff courteous. Given the fittings and amenities I felt what was missing was a small fridge. Breakfast was great although there don't seem to be any verification of the guests. Anyone could enter and have breakfast.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Danial

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel staff are very helpful.
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

庄吾

The location is very good. Despite no window and not-high-quality room, it deserves to be chosen.
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Meow See

Disliked: Cleanliness, property conditions & facilities, room comfort
The toilet is very smelly
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

richard

Liked: Cleanliness
Disliked: Property conditions & facilities
First arrived and had requested a non smoking room. I paid a premium price for two nights. Got to the room and it reeked of smoke. Staff changed the room to a family room with three beds. No problem there really, but what was the problem is sewer gas was coming out of the bathroom floor drain. No matter how much water I put down the drain the sewer gas still came up and filled the bathroom and the room. It was miserable. Told staff but hotel was booked solid. Had to live with is. Staff was awesome but the room totally was dissipointing.
Stayed 2 nights in May 2023
Verified review

2/10 Terrible

Andi

Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast was good, but it was the only satisfying part of our stay. The room smelled of mold, it did not smell good and the beds were so hard. The air conditioning didn’t work well, so it was hot. The shower head wasn’t working properly too, and the sink was clogged.
Stayed 2 nights in Aug 2026
Verified review

4/10 Poor

DAISUKE

Disliked: Amenities
シャワーの水圧が弱すぎる。 シャワーヘッドの固定ができない。 シーツや布団がジメジメしている。 枕が高すぎる。 部屋全体が古い感じ。
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

32

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
予約完了後に「すべての部屋に窓がありません」というメッセージが来ますので、キャンセル不可の予約は注意した方が良いです。アクセスはとても良いですが、排水溝の臭いがきつく、換気も悪いのでデリケートな方にはオススメ出来ません。
Stayed 7 nights in Feb 2020
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Location is good but many issues to be considered

heck in was fast, room size was ok. Location was good as it is within walking distance to 2 nice malls . I have some points which should be highlighted; there is no window in the room, AC was not that cold, and the bathroom is not safe as there is steps within the bathroom that need extra caution to avoid falling down especially after taking a shower.
Stayed 2 nights in Jan 2020
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
- Location is good and convenient. - Price is good. - Shower - no hot water on 1st day/night. - The toilet roll holder is so far from the toilet bowl. - The towel rack should be fixed on the wall in the shower area NOT above the toilet bowl esp when it is lose and about to drop out of the wall.
Stayed 1 night in Nov 2019
Verified review

6/10 Okay

Roy

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The service is good, staff is friendly. The room has no windows , so I'm concerned about safety.
Stayed 2 nights in Aug 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

おすすめしません

おすすめしません。7階に宿泊。部屋には窓もなく、冷蔵庫もありませんでした。シャワールームからは悪臭が漂い、換気扇をかけても消えませんでした。ホテルと運動施設が一体になっているようで、夜10時くらいまで騒がしかったです。防音も最低。レストランはホテルの建物にはなく、少し移動した二階にあります。立地は便利でとてもいいのですが、ホテルがダメです。星で言ったら1つ。
Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Dann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a nice hotel, just next to shopping mall and close to MRT station
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Ivy

Liked: Cleanliness, staff & service
Excellent friendly service; near to shopping malls; The lighting in the toilet room very bad.
Stayed 1 night in May 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Baru pertama nginep disini, kamarnya ga kedap suara, ada yg lwt or buka pintu kmr sebelah kedengeran bgt, mandi jam 10 pagi air panas ga panas apa krn banyak yg pake jd mengakibatkan ga panas, restonya misah dr hotelnya jd mesti keluar dl dr reception, utk restonya station telur n waffle, waffle ga pernah ada stok, saya minta telur rebus ¹/² matang, dijwb sm mba nya blh tp lama sekitar 15 menit, 20 menitan saya balik lg n tanya, mba malah nanya telur mata sapi yah? Mulailah saya kesal saya minta rebus n dgm santainya dia blg blm nanti yah, yaiyalah blm wong blm dibikin drtd..lain kali station omelet ini kan paling favo dipagi hari tlg yg tugas org nya yg sigap n cekatan, bs manfaatin 2 tungku sekaligus jgn yg lelet kyk gini mba nya. Agak males sih nginep disni lg kl ga terpaksa bangettttt.
Stayed 1 night in May 2019
Verified review

8/10 Good

Yi-Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

整體而言不錯

地理位置不錯，該棟大樓樓下就有些商店，鄰近百貨公司。 房間冷氣不太強，頂多不熱、不悶。房間及浴室有些灰塵，但不至於髒。 早餐的餐廳在大樓的另一側，需下到一樓才可到達。
Stayed 1 night in Apr 2019
Verified review

4/10 Poor

PCR

Disliked: Staff & service, property conditions & facilities
冷蔵庫の設置無し、ホテルエレベータが動作不能、断続的な停電。
Stayed 2 nights in Mar 2019
Verified review

6/10 Okay

PCR

Disliked: Property conditions & facilities
ロケーション抜群でした。只、室内の設備が古く、冷蔵庫が無いのには驚いた。冷蔵庫を設置してほしい。
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Nice hotel next to Plaza Senayan Shopping Center and Senayan City Shopping center
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accessible location

Great short vacation stay!
Stayed 2 nights in Oct 2018
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Excellent location, but hotel is quite old. Room got no windows and the toilet drainage is poor, toilet will flood if you take a long shower. Cafe food is decent.
Stayed 4 nights in Nov 2018
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
สวิทซ์เสียบบัตรที่เป็นคัทเอ้าท์ไฟเสีย ไฟติดๆดับๆตลอดเวลา รูปที่โชว์ในเวปมีหน้าต่าง แต่ห้องพักจริงๆไม่มี ห้องอาหารเช้า เดินไกลมาก สับสนมาก ไม่มีป้ายบอก ต้องใช้วิธีฟังเสียงช้อน-ส้อม อาหารให้เลือกกินน้อยมาก ไม่มีป้ายภาษาอังกฤษบอกด้วย ว่า อะไรเป็นอะไร พนักงานบริการดีครับ โรงแรมอยู่ในตัวห้าง แต่ห้างนี้ มีแค่ แมคโดนัลให้กิน แต่ใกล้ห้างใหญ่ๆ หาของกินได้สะดวก
Stayed 2 nights in Nov 2018