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Hotel Xauen

Property class: 3

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Photo gallery for Hotel Xauen

A rooftop terrace with wooden flooring, white chairs, and a table. A cityscape with historic buildings and mountains is visible in the background. - Hotel Xauen (Jaén)
A dining area with round tables and orange chairs, large windows with a cityscape view, and a candle on one table. - Hotel Xauen (Jaén)
A modern lobby with red sofas, a glass coffee table, and a wooden wall with framed pictures. - Hotel Xauen (Jaén)
A hallway with a large mural of fruits and vegetables, a wooden door at the end, and a purple carpet. - Hotel Xauen (Jaén)
A hotel reception area with a wooden floor, a reception desk, and a bar area. - Hotel Xauen (Jaén)
You can look forward to a library, dry cleaning/laundry services, and a fireplace in the lobby at Hotel Xauen. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space and a snack bar/deli.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double or Twin Room

A hotel room with two single beds, a wooden headboard, a framed picture on the wall, and a door.

Double or Twin Room

8.4 out of 10
Very good
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Double Room, 1 King Bed

A hotel room with a large bed, a wooden wardrobe, a green armchair, a small round table, and a mirror.

Double Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

A hotel room with a wooden headboard, a bed with white bedding, a wooden nightstand, a framed picture on the wall, and a wooden door.

Single Room

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room Single Use

A hotel room with a bed, a desk, a television, and a safe.

Double Room Single Use

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

View all photos for Triple Room

A neatly made bed with rolled towels and four bottles of bath products.

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 2 Large Twin Beds and 1 Twin Bed

DOUBLE CITY VIEW KING BED

  • Sleeps 4

View all photos for DOUBLE WITH DOUBLE BED

Room

DOUBLE WITH DOUBLE BED

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

DOUBLE HONEYMOON

  • Sleeps 4

About the neighborhood

Located in Jaén, Hotel Xauen is in the city center. Palace of the Vilches and Palacio de los Velez are local landmarks, and some of the area's attractions include Cultural Center for Arab Bathes and Ciudad de los Ninos. Visit our Jaén travel guide
Map
Plaza Dean Mazas, 3, Jaén, Jaen, 23001

What's nearby

  • A large, ornate cathedral with two bell towers and intricate architectural details.
    Jaén Cathedral
    2 min walk - 0.1 miles
  • Palace of the Vilches
    1 min walk - 0.0 miles
  • Iglesia del Sagrario
    3 min walk - 0.2 miles
  • Plaza de las Batallas
    8 min walk - 0.5 miles
  • Santa Catalina Castle
    16 min walk - 0.9 miles

Getting around

  • Jaén Station
    18 min walk

Restaurants

  • Mangasverdes
    2 min walk
  • Panaceite
    2 min walk
  • Conde Duque
    1 min walk
  • Bar Fígaro
    1 min walk
  • Cantina Machito
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 19 per night)
  • Covered self parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 8 for adults and EUR 8 for children
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 915 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Built in 1969
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Champagne service

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 9 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 22.0 per night
Free cribs are available on request at the property

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 8 for children
  • Covered self parking fee: EUR 19 per day
  • Nearby parking fee: EUR 19 per night (164 ft away)
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 22.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel Xauen pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 9 lbs per pet. There's a fee of EUR 12 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 19 per day.

What time is check-in at Hotel Xauen?

Check-in start time: noon; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Xauen?

Check-out is at noon.

Where is Hotel Xauen located?

Located in the heart of Jaén, this hotel is steps from Palace of the Vilches, Church of San Ildefonso, and Provincial Palace. Jaén Cathedral and Iglesia del Sagrario are also within 5 minutes. Jaén Station is 18 minutes by foot and Jaen (JEA-Jaen Train Station) is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Xauen Reviews

7.4

Good

8.0

Cleanliness

7.0

Amenities

8.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 18 out of 64 reviews
Rating 8 - Good. 20 out of 64 reviews
Rating 6 - Okay. 15 out of 64 reviews
Rating 4 - Poor. 9 out of 64 reviews
Rating 2 - Terrible. 2 out of 64 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good choice for downtown Jaén

Clean room very nice service parking available near by at 18 € a night. The breakfast is nice and reasonably priced. Walking distance to cathedral a really good location for a visit to Jaén
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great location, close to the cathedral and less than 10 minutes from the bus station. Nearby bars,restaurants and coffee shops. Hotel public areas are very nice but our room was very tired, although very clean and spacious with a comfy bed. Breakfast ok if you just like versions of bread, nothing much else on offer.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place with secure motorcycle parking

Picked Jaen as a stop off during our motorbike tour and chose this hotel for its secure parking. Could not have asked for more, central location, secure parking and everything walkable from the door.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Hotel Xauen is a gem in the center of Jaén. Come and check this hotel out. From the hotel you see spectacular views of the city of Jaen. This hotel’s bathroom was so clean and well put together that I actually could not leave without taking a picture of it. The staff at Hotel Xauen was courteous and professional. Thank you for a great stay
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Outdated Room. Not enough outlets. Smelly and small room. Expensive Parking. Difficult access with Car. Staff very friendly. Breakfast OK. Room Service good.
Stayed 6 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
We loved the position of this hotel that was close to everything you want to see in the old town and the restaurants too. The staff were extremely helpful. Our room on the 7th floor had a very compact bathroom and when the door was opened it caught the knees and toes of the person sitting in the toilet behind. The toilet also had a constant leak and the shower head clasp was broken and kept coming off the wall. That said the hotel was of excellent value and the magnificent roof terrace with a stunning view of the cathedral made up for these small faults. Eating lunch from the supermarket next door or bringing up a drink in the evening were memories that we will never forget. Thank you
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Ana was great, nice and very knowledgeable
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Lovely hotel in city center with great staff, the only drawback is the smell from the bathroom sewage that’s too common in old buildings.
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I like this place, but I was unlucky that I got a room where the shower had a serious problem. The water travels around the toilet when you take a shower. Also, a mouldy smell came out of the sink. This is an easy fix: pour hot water with detergent, and it will dissolve whatever is causing the smell.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
The location is perfect for visiting Jaen, right in the heart, with a public car park 200m away (no vehicle access to square) Breakfast was good, the staff helpful. A big problem is, you can hear every sound made in the adjacent room as though they were in your own room, including bathroom noises. We had to ask reception to ask the people in the next room to kill the noise at 12.30am, didn't get to sleep for another hour. The safe didn't work, the in room phone didn't work, we had to go down 2 floors at 12.30am to speak to reception. The windows didn't lock. Would only go back if these problems were resolved.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst Hotel since booking with Expedia... is eroding your prestige they were not to helpful, it was dark and dirty, the breakfast was just awful, and it took me 45 minutes to get there due to the location .... we went in circles because there is only one possible way to get there and evn the map and the gps could not get it right .. we have finally to go againts the traffic sense to be able to get there... the toilitery is even better in a chip motel.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
O hotel é simples e atende as necessidades. De passagem. Bem localizado e com café da manhã que poderia ser melhor. Equipe muito boa e estacionamento bem defronte a 19 euros.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nuestra experiencia ha sido aceptable,el hotel necesita meterle una buena reforma. Focos descolgados, taza del wc suelta,cuando digo suelta ,es suelta no floja. Olor a desagüe en la recepción y en los baños,cada vez que alguien tiraba de la cadena se oía a cualquier hora,incluso con la puerta del baño cerrada. Incluso avisando de los desperfectos ,pasaron del tema. Las vistas desde la azotea y poco más. Parking al otro lado de la plaza bastante cómodo contratado con el hotel. Poco más.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Todo muy bien , situación 10 , el personal muy amable, todo limpio y bien cuidado , si es verdad q una actualización de acabados no le vendría mal.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
El personal ha sido muy amable. La habitación muy adecuada. El único problema ha sido la calefacción demasiado alta. Todo lo demás muy bien.
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
El personal muy amable y la ubicación del hotel excelente, pero las habitaciones descuidadisimas, nos tuvieron que cambiar de la primera asignada por que el olor era insoportable, los marcos de las puertas rotas, la moqueta del pasillo sucísima, mucho olor a polvo y humedad, dando a un patio interior de un vecindario descuidado y sucio. El baño antiquísimo. Salvo persona y ubicación, para no volver.
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Un hotel muy viejo, que olia mal. El cuarto de baño lleno de manchas de moho en la paredes y los bordes de la bañera. Se oían las cañerías de otras habitaciones.Fuimos en grupo y todos los colchones pasados tanto que se clavaban los muelles en la espalda. El parking carísimo. Le doy dos estrellas porque el personal ha sido muy amable.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Service-Personal am Empfang war erst ein wenig pampig. Aber danach sehr freundlich und hilfsbereit. Zimmer sind groß genug, nur das Bad ist etwas schmal - wie ein Gang. Frühstück war gut. Die Parkgarage liegt etwa 100 Meter entfernt. Direkt vor das Hotel kann man nicht fahren. Gesamturteil: Gut
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una buena estancia en el centro de Jaen.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto 💯
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viaje de trabajo…..
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel recomendable para visitar Jaen

Hotel muy céntrico, buena relación calidad precio, personal amable
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectamente situado, a pocos minutos de la catedral, rodeado de bares, restaurantes y tiendas. Habitación amplia y perfectamente limpia. Personal de pisos y recepción profesionales, atentos y encantadores, sobre todo Sergio de recepción. Volveré sin duda.
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
BAÑO ANTICUADO Y PAREDES DE CARTON
Stayed 1 night in Sep 2024