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Springhill Suites by Marriott New Bern

Property class: 3

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Photo gallery for Springhill Suites by Marriott New Bern

An outdoor patio area with a fire pit, seating, and a pergola with string lights. - Springhill Suites by Marriott New Bern (New Bern)
A lobby with a circular seating area, a reception desk, and a bar. - Springhill Suites by Marriott New Bern (New Bern)
A buffet setup with various food items and serving utensils. - Springhill Suites by Marriott New Bern (New Bern)
A modern hotel lobby with a mix of seating areas, a large pillar, and a flat-screen TV mounted on the wall. - Springhill Suites by Marriott New Bern (New Bern)
A hotel room with a gray sofa, a wooden side table, a desk with a chair, a bed, and a TV. - Springhill Suites by Marriott New Bern (New Bern)
At Springhill Suites by Marriott New Bern, you can look forward to free continental breakfast, shopping on site, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a gym and a business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, Multiple Beds

A neatly made bed with a white comforter and pillows, a bedside table with a lamp, a window with curtains, and a radiator.

Suite, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Suite, Multiple Beds

A modern bathroom with a freestanding bathtub, a towel rack, and a small bedside table with a lamp.

Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Hearing Accessible

A neatly made bed with a white comforter and pillows, a bedside table with a lamp, a window with curtains, and a radiator.

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

A neatly made bed with a white comforter and pillows, a bedside table with a lamp, a window with curtains, and a radiator.

Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Hearing Accessible (Roll-in Shower)

A modern bathroom with a freestanding bathtub, a towel rack, and a small bedside table with a lamp.

Suite, 1 King Bed, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Multiple Beds

A hotel room with two beds, a television on a dresser, and a large window with curtains.

Suite, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Hearing Accessible

A hotel room with two beds, a television on a dresser, and a large window with curtains.

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

A hotel room with two beds, a television on a dresser, and a large window with curtains.

Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Accessible Bathtub

A hotel room with two beds, a television on a dresser, and a large window with curtains.

Suite, Multiple Beds, Accessible Bathtub

  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds and 1 Twin Trundle Bed
  • Free WiFi

About the neighborhood

Located in New Bern, Springhill Suites by Marriott New Bern is in the historical district and near the airport. Craven Arts Council & Gallery Bank of the Arts and Tryon Palace are cultural highlights, and some of the area's landmarks include New Bern Civic Theatre and B'nai Sholem Temple. Discover the area's water adventures with kayaking and water skiing nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking. Visit our New Bern travel guide
Map
300 Hotel Drive, New Bern, NC, 28562

What's nearby

  • A large brick building with a symmetrical facade, central entrance, and two chimneys.
    Tryon Palace
    4 min drive - 3.6 miles
  • A waterfront with a decorated street lamp, a railing, and a backdrop of trees and boats.
    Union Point Park
    4 min drive - 4.6 miles
  • New Bern Riverfront Convention Center
    4 min drive - 4.6 miles
  • Pepsi Museum
    4 min drive - 3.8 miles
  • New Bern Grand Marina
    4 min drive - 4.4 miles

Getting around

  • New Bern Station
    6 min drive
  • New Bern, NC (EWN-Coastal Carolina Regional)
    10 min drive

Restaurants

  • Circle K
    4 min walk
  • Chick-fil-A
    12 min walk
  • McDonald's
    16 min walk
  • Dunkin'
    3 min drive
  • McDonald's
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2009
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • iPod dock
  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 6:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Springhill Suites by Marriott New Bern have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

Is Springhill Suites by Marriott New Bern pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Springhill Suites by Marriott New Bern?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Springhill Suites by Marriott New Bern?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Springhill Suites by Marriott New Bern located?

Situated near the airport, this hotel is within 3 mi (5 km) of Tryon Palace, New Bern Civic Theatre, and Pepsi Museum. Christ Church and New Bern Firemen's Museum are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Springhill Suites by Marriott New Bern Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 666 out of 1000 reviews
Rating 8 - Good. 218 out of 1000 reviews
Rating 6 - Okay. 68 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Nice place to stay.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our week long stay was wonderful. The staff was friendly, courteous and was THE BEST.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Staff very helpful. Parking was easy
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Helpful staff and clean room.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Room clean and bigger than I thought. Awesome experience.
Stayed 6 nights in Jul 2026
Verified review

6/10 Okay

Jeff

Liked: Staff & service
Disliked: Cleanliness
Staff was helpful in checking in. Room was clean but dated. The mattress was awful And had a belly in it. Breakfast had a good selection to choose from. Dining area was dirty. Most of the tables I went to needed to be wiped down and floor needed vacuumed. Food particles all over. Breakfast had just started too so it wasn’t done.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean property. Well stocked and variety for breakfast. Highly recommend this property for a quality stay in New Bern.
Stayed 2 nights in May 2026
Verified review

8/10 Good

daniel

Liked: Cleanliness, staff & service
Clean room, friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always feel welcome and the staff is so friendly and helpful. No matter what you ask. We had a small problem with our room and it was corrected immediately. I will definitely continue to book a room there
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, staff were friendly, parking lot felt safe and pool was clean.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was really great. Clean and comfortable room, spacious common areas, great breakfast foods, amenities, easy access and parking. What really makes it special is the staff, they are amazing and go out of their way to provide exceptional service.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Char

Liked: Amenities
The staff were very friendly.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Nonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to patronize the Marriott establishment as they always provide great services.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Hotel had a pleasant fresh clean smell from the minute you walked in to the hallway and the room. The bed was soft and comfortable. The staff was very friendly. Breakfast was great every morning. Great location to do all the fun things in New Bern was only 5-10 minutes away from everything. We will definitely be back!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Dianne

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very attentive and very friendly
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Belinda

Clean rooms Helpful/friendly staff
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convient location Many restaurants in area Friendly and helpful staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
Staff courteous and friendly
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Theresa A.

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff were amazing. They were kind attentive and friendly
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities
Everything was very nice, especially the breakfast. The bed is a little more firm for people who prefer a softer mattress.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Tori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Breakfast was great and the surrounding area was safe.
Stayed 6 nights in Apr 2025
Verified review

10/10 Excellent

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly and courteous
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. Our room was outstanding & clean. Would definitely stay there again & recommend to others
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great place to stay with your family
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Glenda

Liked: Cleanliness, amenities
Great location easy to get to places
Stayed 1 night in Feb 2025