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Best Western Plus Jacksonville West

Property class: 2.5

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Photo gallery for Best Western Plus Jacksonville West

A spacious lobby with a chandelier, a television, and a reception desk. - Best Western Plus Jacksonville West (Jacksonville)
A fitness center with various exercise machines, a television, and a large window with curtains. - Best Western Plus Jacksonville West (Jacksonville)
A hotel dining area with wooden tables and chairs, a kitchen area with cabinets and appliances, and a large window with curtains. - Best Western Plus Jacksonville West (Jacksonville)
A hotel room with a bed, desk, chair, and a television. - Best Western Plus Jacksonville West (Jacksonville)
A conference room with rows of chairs, a table, a projector screen, and a podium. - Best Western Plus Jacksonville West (Jacksonville)
Consider a stay at Best Western Plus Jacksonville West and take advantage of free full breakfast, laundry facilities, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking

A hotel room with a bed, desk, chair, and a television.

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Bathtub

A hotel room with two beds, a nightstand, a lamp, and a window with curtains.

Standard Room, 2 Queen Beds, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, desk, chair, and a television.

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with a bed, desk, chair, and a television.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with two beds, a nightstand, a lamp, and a window with curtains.

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with two beds, a nightstand, a lamp, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a bed, desk, chair, and a television.

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in Jacksonville, Best Western Plus Jacksonville West is in the business district. Ritz Theatre & LaVilla Museum and Ritz Theatre and Museum are local attractions and those in the mood for shopping can visit Normandy Lane Plaza Shopping Center and Gateway Shopping Center. Looking to enjoy an event or a game? See what's going on at VyStar Veterans Memorial Arena or EverBank Stadium. Visit our Jacksonville travel guide
Map
525 Chaffee Point Blvd, Jacksonville, FL, 32221

What's nearby

  • An aerial view of a stadium complex with a large stadium, parking areas, and a river with a bridge in the background.
    VyStar Veterans Memorial Arena
    20 min drive - 15.3 miles
  • A stadium with a large water body in front, reflecting the structure.
    EverBank Stadium
    20 min drive - 15.9 miles
  • A military jet on a tarmac with a clear sky in the background.
    Jacksonville Naval Air Station
    21 min drive - 20.7 miles
  • A Louis Vuitton store, palm trees, and a Nordstrom store in a shopping area.
    St. Johns Town Center
    31 min drive - 27.9 miles
  • Crystal Springs Park
    3 min drive - 1.9 miles

Getting around

  • Jacksonville Station
    21 min drive
  • Jacksonville International Airport (JAX)
    28 min drive

Restaurants

  • Circle K
    3 min drive
  • Dunkin'
    11 min drive
  • McDonald's
    8 min walk
  • Cracker Barrel
    4 min walk
  • Circle K
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 40 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Best Western Plus Jacksonville West have a pool?

Yes, this property has an outdoor pool.

Is Best Western Plus Jacksonville West pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 150 per stay and a fee of USD 40 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plus Jacksonville West?

Check-in begins at 3 PM.

What time is check-out at Best Western Plus Jacksonville West?

Check-out is at 11 AM.

Where is Best Western Plus Jacksonville West located?

Located in Westside, this hotel is 1.6 mi (2.6 km) from Crystal Springs Park and within 6 mi (10 km) of Pope Duval Park and Camp Milton. Bent Creek Golf Course and Jacksonville Equestrian Center are also within 9 mi (15 km).

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Reviews

Best Western Plus Jacksonville West Reviews

8.0

Very Good

8.2

Cleanliness

8.6

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 341 out of 812 reviews
Rating 8 - Good. 254 out of 812 reviews
Rating 6 - Okay. 105 out of 812 reviews
Rating 4 - Poor. 69 out of 812 reviews
Rating 2 - Terrible. 43 out of 812 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean. The housekeepers came every day and gave me clean towels and other necessary supplies. I did not eat breakfast, but drank the coffee which was excellent. It was a great stay. .I
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Clean room.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, modern room, friendly and helpful staff; walking distance to a restaurant
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Yes. All amenities were very acceptable.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast convenient location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Very nice staff, clean rooms, easy access to I 10
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable and the staff was very friendly and helpful.
Stayed 3 nights in Oct 2025
Verified review

4/10 Poor

Disliked: Amenities
Arrived around 1 am in the morning. The front desk staff was very cordial! The room is outdated and the bathroom extremely small. Had to shut the bathroom door in order to see the shower and enter it. Upon entering the shower there were several pieces of black curly hair at the bottom of the ledge. Then noticed there was black curly hair on the shower walls and on the shower floor. The shower had not been clean. Upon checkout at 10:30 am, got the office staff to come up to the room and observe the hair all over the shower. She brought a room cleaning attendant with her. She took pictures. Needless to say we didn't shower at all in this room. The phone in the room was not very clean and didnt see a speaker option so I could not use it to alert the staff of my concern. The staff member was cordial at the end and informed me that she wouldn't check me out until she consults with the manager who is on duty tomorrow. I will be following back up on this tomorrow morning. I have not experienced this type of hotel room in other Best Western Plus hotels. Will not stay at this location again!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was super clean. Bed was very comfortable. Area was great. Lots of restaurants.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, amenities accessible for an older couple, nice bedding and good breakfast selection with attentive staff that cleaned tables and food available.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
This hotel was great after a long day at a football game. It was clean, well decorated, the room was great and staff was very friendly. Missed a good, hot breakfast but maybe next time!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing experience. Great hotel an staff
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and safe with friendly staff.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean And the staff were great.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
They stay was just all around pleasant. And the breakfast was very good
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, all the staff was very nice. Good breakfast!
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great staff helpful
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Room was big, had handicap access room for wife. Very clean, staff was amazing.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was accommodating and pleasant. And it was very quiet!
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quick stop in during travel. Very easy check in and just what we needed for a good breakfast too
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn’t eat breakfast during our stay. Our room was clean, The pool was clean, and the grounds were maintained well. Our check in experience was AWESOME Jeilyn was AMAZING!!! Jeilyn handled a mistake that could’ve been problematic with ease and quickness. We didn’t even have to request the WiFi info! We will be staying there again
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and Clean

Very clean and quiet place to stay. It is in a safe area.
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, staff was excellent and professional. Area is nice, close to food,groceries, and fuel. Mattress could have been better, however can't complain too much. We slept good. It was a pleasant stay. Just outside the madness of Jax, but close enough the go there if you have too.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay wish there was a better breakfast. Clean room, the pillows are all small which isnt great on the comfy bed. The refrigerator didn’t work, wasn’t cold.
Stayed 1 night in Oct 2025