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Hawthorn Extended Stay by Wyndham Jackson

Property class: 3

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Photo gallery for Hawthorn Extended Stay by Wyndham Jackson

A modern bathroom with a large mirror, white sink, and dark cabinets. - Hawthorn Extended Stay by Wyndham Jackson (Jackson)
A modern hotel room with a large bed, bedside lamps, a flat-screen TV, and a window with a view. - Hawthorn Extended Stay by Wyndham Jackson (Jackson)
A reception desk with a white marble top, two black laptops, and a large framed poster advertising 'Wingate by Wyndham' and 'Hawthorn Extended Stay by Wyndham.' - Hawthorn Extended Stay by Wyndham Jackson (Jackson)
A modern bathroom with a large mirror, a sink, and a towel rack. - Hawthorn Extended Stay by Wyndham Jackson (Jackson)
A hotel lobby with a reception desk, seating area, and a bar. - Hawthorn Extended Stay by Wyndham Jackson (Jackson)
Consider a stay at Hawthorn Extended Stay by Wyndham Jackson and take advantage of a free breakfast buffet, a terrace, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.

Reviews

5.2 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 King Bed, Non Smoking, Kitchenette

A hotel room with a bed, a desk, a refrigerator, and a window with a view.

Room, 1 King Bed, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

A modern hotel room with a large bed, bedside lamps, a flat-screen TV, and a window with a view.

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking, Kitchenette

A hotel room with two beds, a refrigerator, a window with a view, and artwork on the walls.

Room, 2 Queen Beds, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Jackson, Hawthorn Extended Stay by Wyndham Jackson is in the business district and near the airport. Casey Jones Village and Rusty's TV and Movie Car Museum are cultural highlights, and some of the area's attractions include Music Highway Crossroads and Hamilton Performing Arts Center. Looking to enjoy an event or a game while in town? See what's happening at West Tennessee Healthcare Sportsplex or Jackson Tennis Center. Take an opportunity to explore the area for water adventures such as fishing. Visit our Jackson travel guide
Map
2370 N Highland, Jackson, TN, 38305

What's nearby

  • Casey Jones Village
    2 min drive - 2.0 miles
  • Old Hickory Mall
    2 min drive - 1.4 miles
  • Union University
    2 min drive - 2.7 miles
  • West Tennessee Healthcare Sportsplex
    4 min drive - 4.4 miles
  • The Ballpark at Jackson
    5 min drive - 5.4 miles

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional)
    16 min drive

Restaurants

  • Dodge's
    20 min walk
  • McDonald's
    3 min drive
  • Scooters Coffee
    18 min walk
  • backyard bbq
    3 min drive
  • Starbucks
    17 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • In a regional park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Hawthorn Extended Stay by Wyndham Jackson pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 25.00 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hawthorn Extended Stay by Wyndham Jackson?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hawthorn Extended Stay by Wyndham Jackson?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hawthorn Extended Stay by Wyndham Jackson located?

Situated near the airport, this hotel is 1.2 mi (2 km) from Old Hickory Mall and within 3 mi (5 km) of Music Highway Crossroads and Casey Jones Village. North Hospital and Union University are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hawthorn Extended Stay by Wyndham Jackson Reviews

5.2

5.2

Cleanliness

7.2

Location

6.8

Staff & service

4.6

Property conditions & facilities
Rating 10 - Excellent. 121 out of 1001 reviews
Rating 8 - Good. 167 out of 1001 reviews
Rating 6 - Okay. 183 out of 1001 reviews
Rating 4 - Poor. 206 out of 1001 reviews
Rating 2 - Terrible. 324 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful, personal touch at breakfast. That older gentleman needs a raise!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Kameisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean the staff was very nice and I loved the bathroom.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities
Room was excellent
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Nizamiddin

Liked: Cleanliness, amenities, property conditions & facilities
Great clean room
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities
Wonderful place excellent staff
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place was not clean and not much was offered for breakfast. The staff at the reception was very nice and helpful.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Faye

Because of remodeling the outside area was scary…. But the inside was clean and quiet and the staff was super friendly
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Sharon

Liked: Cleanliness, staff & service, room comfort

Comfortable

It was a decent place to stay for for an overnight rest on a multi day drive. The front staff was very nice and friendly. It's an older hotel in need of upgrades but it was neat and did smell good.I was a little leary of the bathtub as it was rusty and stained but the shower felt good and our microwave did not work. Bed was comfortable and TV worked.
Stayed 1 night in Nov 2023
Verified review

2/10 Terrible

TRANG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel under construction with all the outlet power and in safety wires stick out. Not clean and food are bad and old. I về booked 6 room
Stayed 1 night in Oct 2023
Verified review

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. This was the worst hotel we have ever stayed in. The brand name is a good one, and is why we chose it, but we did not know how horrible and disgusting this hotel was in person. The pictures online are deceiving.
Stayed 1 night in Feb 2024
Verified review

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Renovations were taking place. No pool, no fitness center, no ice, poor breakfast. There should have been a warning about these renovations taking place. Very unprofessional.
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Stephen

Worst hotel i’ve ever stayed at

I am retired military, so i have stayed in a lot of hotels (good & bad) all over the world. I select laquinta inn a lot of the time when traveling because they have great rates and good rooms. I booked the hotel online. If it was not so late in the night i would have not stayed there. The most dirty hotel i have ever been in. I assume there is construction going on? Why give me a room then? No ammenities, not even coffee.
Stayed 1 night in Feb 2024
Verified review

4/10 Poor

Amy

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Low-cost, run-down property

Property needs upkeep & repair. Carpet in the halls and my room was filthy and I found bugs crawling around the sink in the morning. Chose not to shower there due to lack of shower shoes. On the plus side - The bed was comfy and I saw no evidence of bugs in the bed. Property was very cheap (under $100), and the staff was friendly and professional. If I stay in Jackson again, I will opt for a slightly more pricy property that is better maintained.
Carpet in my room
My room’s ceiling
Stayed 1 night in Aug 2023
Verified review

4/10 Poor

Donald

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

EHHH, COULD BE BETTER

THE PROPERTY CAN USE RENOVATION BADLY. THE ELEVATOR HAD ME WONDERING IF I WOULD MAKE IT TO THE 3RD FLOOR. THE ROOM WAS GOOD OVERALL, BUT COULD USE IMPROVEMENTS. THE LIGHT SWITCH IN THE BATHROOM WAS A HAZARD, THE ENTRY DOOR HAD A BROKEN DOOR STOP. THE POOL WAS CLOSED, LOOKED LIKE IT WAS NEVER OPENED THIS YEAR. THAT WAS ONE OF THE MAIN REASONS I CHOOSE THE HOTEL. JUST NOT SATISFIED. CHECK IN WAS QUICK AND EASY. LITTLE THINGS MAKE A STAY BETTER.
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

James

Disliked: Cleanliness, amenities, property conditions & facilities
Its fine, wasnt loud, staff was fine, and felt relativley safe. However, if you can stay elsewhere I would. I have never seen a hotel with so many stains on the carpet in the community areas, like the hallways. The room didnt really have any carpet stains, but the bathroom door had a hole in it, large scuff marks all across it, rust in the bathtub, and other clearly old, and at times, unkept things. The breakfast is just so sad:/ I mean I am not expecting much but was still shocked by the option of white bread, jam, waffle, and microwace sauage sandwich. It might sound better than it appeared. Also, none of the lights in the parking lot were on at night, which is not great if you are travling and keeping stuff in your car. Overall the people were fine and doing their jobs. The building itself is below average as is the breakfast (amenities). Not sure I would stay again.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was fire, location was perfect, rooms were very clean, I dig the floor plans
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Kelly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room set up
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Curtis

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and Great bed.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities
Yes I enjoyed myself and room was perfect
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
Very clean and comfortable room
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
New,clean, quiet, reasonable price
Stayed 1 night in Jan 2026
Verified review

8/10 Good

DeMarcus

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room. Extended stay NEEDS kitchen ware. This is a must for extended stay hotels. Also, regular rooms NEEDS microwave and mini fridge. Staff was great, They can only do so much to assist customers. Management should reach out to owners more concerning customers request for having the basics that a hotel by Wyndham offers. I would love to stay again, but i will need to be prepared with utensils and kitchen ware. Breakfast sausage has a weird after taste. Other than that, all good this round.
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

LAUREN

Liked: Property conditions & facilities
The rooms are not clean the floors have not ever been mopped from what I can and hear since your shoes stick to them, none of the counters were wiped you could see the stains from the previous reservation
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

William

As a disabled veteran, I was charged for my service animal. It’s strange because I traveled to Jackson and stayed at this hotel for the last 2 months for work and was never charged before. If you have a service animal, I would not stay here. It’s a shame that they will be losing out on 3 more months of my business.
Stayed 4 nights in Mar 2026