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Hyatt Place Jackson/West Tennessee

Property class: 3

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Photo gallery for Hyatt Place Jackson/West Tennessee

A multi-story hotel with a modern design, featuring a prominent 'Hyatt Place' sign. - Hyatt Place Jackson/West Tennessee (Jackson)
A modern hotel room with a sectional sofa, a small wooden table, a bench, a bed, a wall-mounted lamp, and a framed artwork. - Hyatt Place Jackson/West Tennessee (Jackson)
A swimming pool with clear blue water, surrounded by lounge chairs and a tiled deck. - Hyatt Place Jackson/West Tennessee (Jackson)
Two people using stationary bikes in a well-lit room with large windows. - Hyatt Place Jackson/West Tennessee (Jackson)
A compact hotel room with a wooden desk, a chair, a bedside table, a lamp, a wardrobe, and a mirror. - Hyatt Place Jackson/West Tennessee (Jackson)
A free breakfast buffet, a bar, and a 24-hour gym are just a few of the amenities provided at Hyatt Place Jackson/West Tennessee. The on-site restaurant, Breakfast Bar, serves breakfast. In addition to a 24-hour business center, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

A modern hotel room with a bed, a sofa, a desk, and a TV.

Room, 1 King Bed with Sofa bed (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (High Floor, 2 Queen Beds w/Sofa Bed)

A compact hotel room with a wooden desk, a chair, a bedside table, a lamp, a wardrobe, and a mirror.

Room (High Floor, 2 Queen Beds w/Sofa Bed)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible Bathtub

A modern hotel room with a grey sofa, a bed, a desk, and a large window.

Suite, 1 King Bed with Sofa bed, Accessible Bathtub

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Accessible (Specialty, Tub, 2 Queen w/ Sofa Bed)

A modern hotel room with a sectional sofa, a bed, a bedside table, a coffee machine, and a wall-mounted lamp.

Suite, Accessible (Specialty, Tub, 2 Queen w/ Sofa Bed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

A modern hotel room with a grey sofa, a bed, a desk, and a large window.

Room, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Roll-in Shower

A modern hotel room with a bed, a sofa, a desk, and a TV.

Suite, 1 King Bed with Sofa bed, Roll-in Shower

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds w/ Sofa Bed)

A modern hotel room with a sectional sofa, a bed, a bedside table, a coffee machine, and a wall-mounted lamp.

Room (2 Queen Beds w/ Sofa Bed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (King plus Sofa Bed)

A modern hotel room with a bed, a sofa, a desk, and a TV.

Suite, 1 Bedroom (King plus Sofa Bed)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Jackson is home to Hyatt Place Jackson/West Tennessee. The area's natural beauty can be seen at Cypress Grove Nature Park and Fairgrounds Park, while Rusty's TV and Movie Car Museum and International Rock-A-Billy Hall of Fame and Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at West Tennessee Healthcare Sportsplex or The Ballpark at Jackson. Visit our Jackson travel guide
Map
518 West Forest Avenue, Jackson, TN, 38301

What's nearby

  • Hamilton Performing Arts Center
    2 min drive - 1.1 miles
  • Lane College
    3 min drive - 1.6 miles
  • Rusty's TV and Movie Car Museum
    4 min drive - 1.8 miles
  • Casey Jones Village
    5 min drive - 3.5 miles
  • Union University
    6 min drive - 4.6 miles

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional)
    13 min drive

Restaurants

  • Chick-fil-A
    6 min walk
  • McDonald's
    3 min drive
  • Rock'n Dough Pizza and Brew Co
    3 min drive
  • backyard bbq
    3 min drive
  • Starbucks
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Breakfast Bar
  • Vicari

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room sofa bed
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Built in 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 90 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Visa

Important information

Optional extras

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher

We should mention

The seasonal pool will be open from June 01 to October 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Hyatt Place Jackson/West Tennessee have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hyatt Place Jackson/West Tennessee pet-friendly?

Yes, Hyatt Place Jackson/West Tennessee allows dogs (limit 2 total) with a maximum weight of up to 90 lbs per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt Place Jackson/West Tennessee?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hyatt Place Jackson/West Tennessee?

Check-out is at 11:00 AM.

Where is Hyatt Place Jackson/West Tennessee located?

Situated in Jackson, this hotel is within 2 mi (3 km) of Hamilton Performing Arts Center, Old Hickory Mall, and Lane College. Rusty's TV and Movie Car Museum and International Rock-A-Billy Hall of Fame and Museum are also within 3 mi (5 km).

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Reviews

Hyatt Place Jackson/West Tennessee Reviews

9.0

Wonderful

9.6

Cleanliness

8.8

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 35 out of 50 reviews
Rating 8 - Good. 5 out of 50 reviews
Rating 6 - Okay. 9 out of 50 reviews
Rating 4 - Poor. 1 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, staff was friendly and the food was good..
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and courteous. The rooms are very nice for the price. I did not partake in the breakfast but it did look very appealing. I will definitely keep this hotel on my stays in Jackson.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and well kept and friendly staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite not over crowded or overbooked, super friendly staff and the beds were very comfortable. Pool also was very nice would highly recommended staying here.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel Super clean Stuff are friendly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. It was quiet and clean. Staff was nice and helpful.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. It was quiet at night even though it was a graduation weekend & the breakfast was outstanding. The staff were very nice. Will definitely stay again.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice property be aware it’s located next to medical facilities so there are ambulances running at night pool was nice room was clean and bed was comfy breakfast was sub par
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Staff was friendly! Was near where I had to do business the next day. My only issue was cleanliness. There was hair all over my bathroom, which grossed me out. Other than that the stay was really nice.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little bar and restaurant, staff super friendly. Room was super cute and well thought out. Very cozy and current decor. It is close to a county hospital, so you may hear so sirens from time to time. The water pressure was a little intense in the shower, the shower heads would be better if adjustable for different water strength, but thats really just a me thing. So overall. 5.0. I highly recommend.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and the seating area was functional and comfortable. Beds, linens and pillows were very comfy. Bathroom was spacious, towels were soft. AC worked well. Complimentary breakfast was good with usual options of eggs, sausage, hash browns, french toast, cereals, fruit, yogurt, bagels etc. We enjoyed our stay while visiting Jackson for boys baseball tournament.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent EXCEPT the air handler in the wall at the foot of the bed was a wall 2 feet away and when the air conditioner turned on you would hear the noise . I was awaken by it and believed it was coming from the window so I got up to see what was going on and to my surprise it was coming from behind the metal plate mounted on the wall ( air handler / blower / air conditioner. I did mentioned it to the manger the next morning. The Restaurant was well above average. The staff was excellent in every way . I was there 4 days .
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A brand new hotel that opened in February 2026! Just simply brilliant with great staff and great food! The only thing I would recommend changing are the shower heads. The water flow is not very strong!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy registration and booking . Location nearby hospital for very early appointment. Staff was very helpful and friendly. Room was clean with all amenities.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel very close to the venue.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air was wonderful, room was clean and well stocked
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Terrible breakfast.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is new.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose to stay at this location bc it was real close to my son’s dorm. The facility was beautiful, the room was clean and the bed was very comfortable. The only issue I had was the water in the shower was cold and even having it all the way on hot it was freezing.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to West Jackson Hospital. Some ambulance noise at night, however it was not much of a disturbance.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
Housekeeping entereing room at 830am while we were asleep in bed. hair found in bathroom and in blanket on bed.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
New hotel with plenty of bugs to work out like extreme water pressure to the point of painful shower and ac made a lot of noise .. had to switch rooms .
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Make sure you ask alot of questions,bc things were not mentioned upon arrival or said was available an wasnt
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Shower gel was empty, and during my 4 day stay I requested each morning for it to be refilled. It was not refilled. Even though the desk attendant reassured me on a daily basis that it would be taken care of it didn’t happen.
Stayed 4 nights in May 2026