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Holiday Inn Express & Suites Jackson by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites Jackson by IHG

A Holiday Inn Express & Suites hotel with a modern design, featuring multiple floors and a covered parking area. - Holiday Inn Express & Suites Jackson by IHG (Jackson)
A hotel room with a bed, a desk, a chair, a TV displaying a cleanliness commitment, and a wardrobe. - Holiday Inn Express & Suites Jackson by IHG (Jackson)
A reception desk with a digital display, a wall-mounted sign, and a refrigerator. - Holiday Inn Express & Suites Jackson by IHG (Jackson)
A coffee station with two coffee machines and a variety of coffee pods and cups. - Holiday Inn Express & Suites Jackson by IHG (Jackson)
A modern breakfast area with labeled sections for cereal, hot food, and bakery. - Holiday Inn Express & Suites Jackson by IHG (Jackson)
You can look forward to a free breakfast buffet, a free daily manager's reception, and dry cleaning/laundry services at Holiday Inn Express & Suites Jackson by IHG. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a 24-hour gym and a business center.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a television, and a wall-mounted heater.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk, a chair, a television, and a wall-mounted heater.

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a large bed, a desk, a chair, a television, and a wall-mounted heater.

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

A hotel room with a large bed, a desk, a chair, a television, and a wall-mounted heater.

Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

A hotel room with a large bed, a desk, a chair, a television, and a wall-mounted heater.

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with a bed, a desk, a chair, a TV, and a window with a view of trees.

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(23 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds

A hotel room with a bed, a desk, a chair, a TV, and a window with a view of trees.

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

A hotel room with a bed, a desk, a chair, a TV, and a window with a view of trees.

Standard Room, 2 Queen Beds, Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room (Specialty)

Three J.R. Watkins products: shampoo, conditioner, and shower gel, all in yellow bottles with silver pumps.

Room (Specialty)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a TV displaying a cleanliness commitment, and a wardrobe.

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Communications)

A hotel room with a large bed, a desk, a chair, a television, and a wall-mounted heater.

Suite, 1 King Bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

A hotel room with a bed, a desk, a chair, a TV, and a window with a view of trees.

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds, Accessible Bathtub (Communications)

A hotel room with a bed, a desk, a chair, a TV, and a window with a view of trees.

Suite, Multiple Beds, Accessible Bathtub (Communications)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Jackson is home to Holiday Inn Express & Suites Jackson by IHG. Tanger Outlets and South Point Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore High Falls State Park and Indian Springs State Park. High Falls Water Park and Airport Road Park are also worth visiting. Visit our Jackson travel guide
Map
116 Hospitality Drive, Jackson, GA, 30233

What's nearby

  • A waterfall with a viewing platform and lush greenery.
    High Falls State Park
    10 min drive - 10.5 miles
  • A river with a rocky bed, a bridge, and a forested hillside.
    High Falls Water Park
    13 min drive - 11.1 miles
  • Noah's Ark Rehabilitation Center
    6 min drive - 5.6 miles
  • Tanger Outlets
    7 min drive - 7.8 miles
  • Butts County Courthouse
    12 min drive - 10.7 miles

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL)
    54 min drive

Restaurants

  • Love's Travel Stop
    7 min drive
  • Zaxby’s
    3 min walk
  • Circle K
    8 min drive
  • McDonald's
    7 min drive
  • Burger King
    6 min walk

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  • Breakfast included
  • Pet friendly
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9.4 out of 10, Exceptional, 1,004 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool toys
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Free pool cabanas
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Built in 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Microwave
  • Restaurant dining guides
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 250 (exact amount varies) at check-out
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from June 01 to October 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Holiday Inn Express & Suites Jackson by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Holiday Inn Express & Suites Jackson by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Jackson by IHG?

Check-in begins at 3:00 PM.

What time is check-out at Holiday Inn Express & Suites Jackson by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Express & Suites Jackson by IHG located?

Situated in Jackson, this hotel is within 9 mi (15 km) of Tanger Outlets, Butts County Courthouse, and Sylvan Grove Hospital. High Falls Water Park and Buster Dukes Baseball Complex are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites Jackson by IHG Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 312 out of 451 reviews
Rating 8 - Good. 72 out of 451 reviews
Rating 6 - Okay. 29 out of 451 reviews
Rating 4 - Poor. 10 out of 451 reviews
Rating 2 - Terrible. 28 out of 451 reviews

Reviews

Verified review

10/10 Excellent

Tarica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and breakfast was delicious
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , staff was great everything was amazing
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were super friendly and welcoming.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was very clean, and the staff were very nice.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
Great rooms friendly staff and breakfast was awesome
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

ANDREA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were the best ever the breakfast on the morning was on point as well as the sraff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was just a one nighter on our way to Chattanooga. Wanted a place next to I 75 and a place to just relax after a long drive. Check in was a breeze, keys worked, room was clean, tv remote was there and worked. What more could you ask for. We did use the fitness room and put in a few miles on the bike. Bed was comfortable and clean. Breakfast was fine. Scrambled eggs, bacon, wonderful biscuits and gravy, coffee 24/7.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Heidi

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean stay!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Vonya

Liked: Cleanliness, amenities, property conditions & facilities
Enployees were friendly and helpful. Breakfast was great. Beds were comfortable and the rooms were very clean
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and friendly staff.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Everything was clean and beds very comfortable. Staff was very friendly
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean. Breakfast was very good variety. Only complaint would be room cleaned twice and neither time coffee k cups replenished.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean hotel
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities
Great breakfast
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast with lots of hot and cold items
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Everything was perfect. Nice, clean hotel, comfortable beds and pillows, good breakfast and lovely staff-especially annik (no clue how to spell her name, sorry!)
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious! The beds were very comfortable!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Clean and nice and friendly staff especially when you check in late after midnight
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Caryn

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Breakfast was surprisingly good.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Jabier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast choices and great beds
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Holiday Inn's have the best breakfast
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very good breakfast. Staff was very welcoming and nice!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Karen N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay there again

Everyone was very friendly- comfortable room- breakfast was decent
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Claudette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was amazing and rhe service and the breakfast was delicious.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay while on route to TN. Free hot breakfast. Pancake machine needs a bit of tweaking. Came out almost raw but other than that great stay.
Stayed 1 night in Jan 2026