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DoubleTree by Hilton Hotel Jackson

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Photo gallery for DoubleTree by Hilton Hotel Jackson

An indoor swimming pool with a glass ceiling, surrounded by lounge chairs and potted plants. - DoubleTree by Hilton Hotel Jackson (Jackson)
An outdoor patio area with tables and chairs, brick walls, and string lights. - DoubleTree by Hilton Hotel Jackson (Jackson)
A buffet setup with multiple serving stations, including bowls of various foods and stacked plates. - DoubleTree by Hilton Hotel Jackson (Jackson)
A spacious indoor area with a checkered floor, a seating area with a sofa and chairs, a reception desk, and a large potted plant. - DoubleTree by Hilton Hotel Jackson (Jackson)
A hotel corridor with chandeliers, a reception desk, potted plants, and an exit sign. - DoubleTree by Hilton Hotel Jackson (Jackson)
Luxury
4.0 star property
8.0

Very good

Upscale hotel near Casey Jones Village

Located close to Old Hickory Mall and Rusty's TV and Movie Car Museum, DoubleTree by Hilton Hotel Jackson provides a grocery/convenience store, a terrace, and shopping on site. The on-site southern cuisine restaurant, Twist Grill and Bar, offers breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite, 1 King Bed with Sofa bed, Microwave

A hotel room with a flat-screen TV, a sofa, a chair, a small table, and a window with curtains.

Junior Suite, 1 King Bed with Sofa bed, Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Mobility Accessible

A hotel room with a large bed, two bedside tables with lamps, a wall with framed artwork, and a carpeted floor.

Room, 1 King Bed, Mobility Accessible

7.0 out of 10
Good
(8 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

A kitchen area with a microwave, coffee maker, and two glasses on a wooden shelf.

Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a nightstand with lamps, and framed artwork on the wall.

Room, 2 Queen Beds

8.8 out of 10
Excellent
(23 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a carpeted floor, and three framed pictures on the wall.

Room, 1 King Bed

9.0 out of 10
Wonderful
(26 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in Jackson, DoubleTree by Hilton Hotel Jackson is in the city center. Casey Jones Village and Jackson Bowling & Family Fun are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cypress Grove Nature Park and Pinson Mounds State Archeological Park. Looking to enjoy an event or a game? See what's going on at West Tennessee Healthcare Sportsplex or The Ballpark at Jackson. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Visit our Jackson travel guide
Map
1770 Hwy 45 Byp, Jackson, TN, 38305

What's nearby

  • Casey Jones Village
    8 min walk - 0.5 miles
  • Music Highway Crossroads
    8 min walk - 0.5 miles
  • Union University
    2 min drive - 1.6 miles
  • Old Hickory Mall
    3 min drive - 1.8 miles
  • West Tennessee Healthcare Sportsplex
    7 min drive - 6.7 miles

Getting around

  • Memphis International Airport (MEM)
    89 min drive

Restaurants

  • SONIC Drive In
    2 min drive
  • Don Pancho
    3 min drive
  • McDonald's
    8 min walk
  • Texas Roadhouse
    3 min drive
  • Raising Cane's Chicken Fingers
    2 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7 to 15 for adults and USD 7 to 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Twist Grill and Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 6,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Null
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7.00 to 15 for adults, and USD 7 to 11 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does DoubleTree by Hilton Hotel Jackson have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is DoubleTree by Hilton Hotel Jackson pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Hotel Jackson?

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM.

What time is check-out at DoubleTree by Hilton Hotel Jackson?

Check-out is at 11:00 AM.

Where is DoubleTree by Hilton Hotel Jackson located?

Located in the heart of Jackson, this hotel is 0.5 mi (0.8 km) from Casey Jones Village and within 3 mi (5 km) of Old Hickory Mall and Rusty's TV and Movie Car Museum. Jackson Bowling & Family Fun and Cypress Grove Nature Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton Hotel Jackson Reviews

8.0

Very Good

8.2

Cleanliness

8.4

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 462 out of 1000 reviews
Rating 8 - Good. 248 out of 1000 reviews
Rating 6 - Okay. 141 out of 1000 reviews
Rating 4 - Poor. 89 out of 1000 reviews
Rating 2 - Terrible. 60 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms and well Stocked
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and clean staff were polite.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept, older upscale hotel with a good restaurant and bar on property. The room was well appointed and clean. We had a very comfortable nights sleep and would return when traveling thru this area. The staff was friendly and welcoming. A nice touch to receive warm cookies upon arrival!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. The room was very neat
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and helpful. Fool, the restaurant and bar area was wonderful and the food was delicious. We would definitely return there again
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great - nice rooms, love the cookies, gym was decent and pool was great. Staff was friendly and helpful. They should really add an indoor jacuzzi though.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice and helpful. The pool was clean. Everything was great
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean,the staff was terrific as was the restaurant. I did have trouble connecting to the internet but staff helped with that. The room entry was different and staff explained how to use the key card. Overall it was excellent stay.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness
Clean room, very comfortable bed, and staff were very nice!! Definitely recommend and will stay again!!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved The Twist.. Staff was helpful.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Excellent breakfast
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Comfortable beds. Nice and helpful staff.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking area felt safe and Breakfast was good
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
You can tell it was a slightly older facility, however the rooms were very clean. The staff was very nice. It was an overall pleasant stay.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off highway. Great parking quiet.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
I always stay here when I am in Jackson. Pleasant front desk staff, comfortable rooms.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice restaurant and bar.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. The staff was friendly and helpful. The room was spacious and very comfortable.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice, onsite restaurant and bar has good food and good staff.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Quiet clean and very very very comfortable
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Comfortable overnight stay. Great friendly staff were a bonus
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is was a good visit from the front desk, to the room, to the restaurant and the check out.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very nice room.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here quite often bc the hotel is clean and staff are always great!!
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I love staying here bc it is so clean and quiet!!
Stayed 1 night in Jan 2024