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Best Western University Inn

Property class: 2.5

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Photo gallery for Best Western University Inn

A spacious lobby with a high ceiling, a staircase, and a seating area with sofas and armchairs. - Best Western University Inn (Ithaca)
Creator video - submitted by JetsettingJabber
A hotel room with a desk, chair, TV, lamp, and a fireplace. - Best Western University Inn (Ithaca)
A hotel room with two beds, a desk, and a chair. - Best Western University Inn (Ithaca)
A hotel dining area with multiple tables and chairs, a kitchen area, and large windows with blinds. - Best Western University Inn (Ithaca)
Located close to Cornell University and Ithaca Commons, Best Western University Inn provides free to-go breakfast, a free roundtrip airport shuttle, and a 24-hour gym. In addition to a business center, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, a separate seating area with a chair, a small table, a nightstand, a lamp, and a bathroom with a bathtub.

Standard Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(7 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a chair, a dresser, and a TV.

Standard Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 Double Bed, Non-Smoking, Mini Fridge, Shower Only, Wi-Fi

A hotel room with a bed, a chair, a nightstand, a lamp, and a framed picture on the wall.

1 Double Bed, Non-Smoking, Mini Fridge, Shower Only, Wi-Fi

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Two Queen Room

A hotel room with two beds, a desk, a chair, and a window with curtains.

Two Queen Room

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a chair, a lamp, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 2 Queen Beds, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking, Fireplace

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 Queen Bed, Non Smoking (Shower Only)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 1 Queen Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Accessible, Fireplace

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Ithaca, Best Western University Inn is connected to a shopping center. Travelers eager for a bit of culture can stop by State Theatre of Ithaca, while those wishing to experience the area's natural beauty can explore Buttermilk Falls State Park and Cayuga Lake. Don't miss out on a visit to EcoVillage at Ithaca. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the ice skating and snowshoeing. Visit our Ithaca travel guide
Map
1020 Ellis Hollow Rd, Ithaca, NY, 14850

What's nearby

  • A tall clock tower with a pointed roof and two large clocks.
    Cornell University
    11 min walk - 0.6 miles
  • A pond surrounded by lush greenery and trees.
    Cornell Botanic Gardens
    4 min drive - 2.2 miles
  • Reis Tennis Center
    13 min walk - 0.7 miles
  • Robert J. Kane Sports Complex
    4 min drive - 1.2 miles
  • Newman Arena
    4 min drive - 1.2 miles

Getting around

  • Ithaca, NY (ITH-Tompkins Regional)
    22 min drive

Restaurants

  • Collegetown Bagels
    3 min drive
  • Cornell Dairy Bar
    3 min drive
  • Mattin's Cafe
    3 min drive
  • Vinifera Ithaca
    3 min drive
  • Gimme! Coffee
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 8:00 AM to 10:00 PM at scheduled times and on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas
  • Vineyard
  • Wine tours

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per day (maximum USD 2000 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 70 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per accommodation, per day (maximum USD 2000 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 8:00 PM
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Frequently asked questions

Does Best Western University Inn have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–8:00 PM.

Is Best Western University Inn pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 70 lbs per pet. There's a fee of USD 30 per accommodation, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western University Inn?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Best Western University Inn?

Check-out is at noon.

Does Best Western University Inn provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 8:00 AM–10:00 PM on request.

Where is Best Western University Inn located?

Situated near the airport, this hotel is 1 mi (1.7 km) from Cornell University and within 3 mi (5 km) of Ithaca Commons and State Theatre of Ithaca. Ithaca College and Buttermilk Falls State Park are also within 6 mi (10 km).

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Reviews

Best Western University Inn Reviews

8.2

Very Good

8.0

Cleanliness

7.8

Amenities

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 458 out of 1004 reviews
Rating 8 - Good. 281 out of 1004 reviews
Rating 6 - Okay. 133 out of 1004 reviews
Rating 4 - Poor. 77 out of 1004 reviews
Rating 2 - Terrible. 55 out of 1004 reviews

Reviews

Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place to stay. It's close to the sights (Cornell, waterfalls, the Commons,etc) and the breakfast is very satisfying. The staff is incredibly friendly and helpful.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

XIAOJING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed is comfortable. Room is quite.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location close yo Cornell. Free breakfast. Friendly staff.
Stayed 6 nights in Aug 2026
Verified review

6/10 Okay

Sushma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very helpful staff. Room was very outdated and the shower walls had hair in several places.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An honestly great hotel for the price! The rooms are nice with some cool features like timed warming lights and a pool. They accommodated our need for a late checkout without much hassle.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and spacious. Just what we needed after a long day of college tours.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Ed

Liked: Cleanliness, staff & service, amenities
We had a pleasant stay. The front desk staff was very helpful. We'll be staying here again next month.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Rena

Disliked: Amenities
Front staff was nice but had to wait for them to come to the desk, the room was ok, bathroom needed some work, walls had some water damage, the shower and water pressure was terrible, not enough pressure to take the soap off your legs while standing under the tiny stream coming out, the bed was hard as a rock, the pool was already closed for the season ( we were there 3 rd week of August) Breakfast was ok. However it was quiet place to stay.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and breakfast area. The staff were wonderful. The carpet in the rooms makes the rooms smell musty and damp.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Cristiane

Liked: Cleanliness, staff & service
It’s a very old place and you can see the wear and tear but the room was clean. We really loved the location and for this reason returned to stay here. Breakfast was okay but you have an amazing bagel shop walking distance. For a short stay we would stay here again but not for more than 3 nights.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Theresa

Liked: Cleanliness
Disliked: Staff & service
Convenient location. Breakfast ran out of eggs and syrup. When ask front desk attentand to help me she told me there was attendant in there but there was no attendant went back to front desk 2nd time she gave me an attitude.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Stephane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is 5 minutes away from the university, which is convenient for an early morning college visit. Nice breakfast included. Right next to a strip mall with a grocery store that closes at 10pm. The room was spacious and comfortable.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Drusilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to see a fireplace in the room
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable bed and room. had everything we needed!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to campus
Stayed 1 night in Jan 2026
Verified review

8/10 Good

SUNIL K

Liked: Cleanliness, staff & service
Nice location right at university campus.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, property conditions & facilities
For a family of 5, this was good for the money - the room was big enough, and the price was reasonable. One advantage of the layout (it is sort of motel-like except that the room entry doors are inside) is that you can park close to your room, which is nice. Breakfast was fine.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rachael

Liked: Cleanliness, amenities, property conditions & facilities
It was decently clean, conveniently located to town, very welcome front desk staff, comfortable, decent breakfast. I’d stay again!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay here. The bed was so comfortable that we slept through breakfast the first morning. Everyone was so friendly. If we are ever in the area again we will absolutely return!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, staff was friendly
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Padmanabhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ithaca is a college town. There was very limited things to do around. The hotel was large. They had a good breakfast and very friendly staff. They dont do early checkin for free though. So be prepared if you reach early. They have a shuttle van that take you to Cornell if you have to go there.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean; friendly staff; decent breakfast; fire alarm went off randomly in the middle of the night; new shower rod needed in the bathroom.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thre for one night and left in early morning but the room was good. Breakfast was enjoyable as well.
Stayed 1 night in Feb 2026