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Surmeli Istanbul Hotel

Property class: 5 and above

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Photo gallery for Surmeli Istanbul Hotel

A multi-level atrium with a central spiral staircase, multiple floors, and a reception area. - Surmeli Istanbul Hotel (Istanbul)
A poolside area with lounge chairs, a bar, and a restaurant. - Surmeli Istanbul Hotel (Istanbul)
A modern lounge area with sofas, armchairs, and a coffee table, featuring a patterned rug and a central decorative sculpture. - Surmeli Istanbul Hotel (Istanbul)
A modern hotel entrance with a curved facade, illuminated blue accents, and a prominent sign reading "SÜRMELİ". - Surmeli Istanbul Hotel (Istanbul)
A buffet with various food items and beverages, a large pillar with red decorations, and a view of the outdoors through large windows. - Surmeli Istanbul Hotel (Istanbul)
Located close to Istanbul Cevahir Shopping and Entertainment Centre, Surmeli Istanbul Hotel provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. The on-site international cuisine restaurant, Ruga Restaurant, offers breakfast, lunch, and dinner. In addition to a bar and a business center, guests can connect to free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite

A hotel room with a bed, a chair, a desk, a TV, and a window with a city view.

Junior Suite

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double or Twin Room

A modern hotel room with a bed, bedside table, lamp, and a desk with a chair.

Superior Double or Twin Room

  • City view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

A hotel room with a bed, a desk, a TV, and a view of the city.

Deluxe Double or Twin Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Suite

A modern hotel room with a sofa, armchair, and a coffee table. There is a large mirror, a lamp, and a painting on the wall.

Family Suite

  • City view
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Presidential Suite

A hotel room with a large bed, a separate bathtub, a red accent wall, and a city view through the window.

Presidential Suite

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Suite, 1 Bedroom

A hotel room with a large bed, a bedside table, a chair, a desk, and a mirror.

Grand Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Murphy Bed and 1 Large Twin Murphy Bed

About the neighborhood

Located in Beşiktaş neighborhood, Surmeli Istanbul Hotel is connected to a shopping center. Topkapi Palace and Hagia Sophia are cultural highlights, and some of the area's notable landmarks include Ciragan Palace and Dolmabahçe Palace. Ready for a night out? Consider Bomontiada and Volkswagen Arena. Visit our Istanbul travel guide
Map
Prof. Dr. Bulent Tarcan Sokak No:3, Gayrettepe, Istanbul, Istanbul, 34349

What's nearby

  • A cityscape with tall buildings, including a distinctive skyscraper with a unique design.
    Trump Towers Istanbul
    13 min walk - 0.7 miles
  • The Çırağan Palace with ornate architecture and a grand staircase leading to the entrance.
    Yildiz
    15 min walk - 0.8 miles
  • Astoria Istanbul Shopping Center
    5 min walk - 0.3 miles
  • Mecidiyekoy Square
    12 min walk - 0.7 miles
  • Istanbul Cevahir Shopping and Entertainment Centre
    15 min walk - 0.8 miles

Getting around

  • Uskudar Station
    9 min drive
  • Mecidiyekoy Station
    11 min walk
  • Istanbul Airport (IST)
    38 min drive

Restaurants

  • Sita Balık
    1 min walk
  • Trattoria Carbonara
    2 min walk
  • Akl-ı Selim Ocakbaşı
    1 min walk
  • Nadire Abla’nın Yeri
    1 min walk
  • Tarihi Bursa İskender
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Uncovered self parking on site (EUR 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ruga Restaurant

Things to do

  • Children's pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Elevator
  • Handrails in hallways
  • Hardwood flooring in room
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 70 per vehicle (one way)
  • Uncovered self parking fee: EUR 10 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 1954

Frequently asked questions

Does Surmeli Istanbul Hotel have a pool?

Yes, this property has a children's pool.

Is Surmeli Istanbul Hotel pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking?

Self parking is available for EUR 10 per day.

What time is check-in at Surmeli Istanbul Hotel?

Check-in start time: 2 PM; Check-in end time: noon.

What time is check-out at Surmeli Istanbul Hotel?

Check-out is at noon.

Does Surmeli Istanbul Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 70 per vehicle applies.

Where is Surmeli Istanbul Hotel located?

Located in Beşiktaş, this luxury hotel is within a 15-minute walk of Mecidiyekoy Square and Istanbul Cevahir Shopping and Entertainment Centre. Bosphorus and Taksim Square are also within 3 mi (5 km). Mecidiyekoy Station is 11 minutes by foot and Gayrettepe Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Surmeli Istanbul Hotel Reviews

6.6

6.8

Cleanliness

7.4

Location

6.8

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 181 out of 748 reviews
Rating 8 - Good. 188 out of 748 reviews
Rating 6 - Okay. 143 out of 748 reviews
Rating 4 - Poor. 97 out of 748 reviews
Rating 2 - Terrible. 139 out of 748 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this hotel was clean staff was friendly. I actually extended for another week and will be back on the 6th June again. Location was really good also
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful, the rooms, pools, lobby and dining room was very clean and tidy, staff smiling and welcoming all the times. Over all had best stay at Istanbul.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed up to 6 night, the room, pool and in general all hotel very clean. The staff very polite, friendly and helpful. I didn’t feel I am at the hotel, feels like in home. It was nice stay in Istanbul.
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

After the improvements are finished, the hotel will go back to its glory days. Enjoy a comfortable place at fairly reasonable prices.
Stayed 3 nights in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was pleasant enough but quite dated. The decor is beige and again dated springs to mind, room facilities are basic there are no usb ports, no plug for the bath, no iron and ironing board in the room, it lacks finishing touches. The spa was closed but this was not made clear prior to booking. On the positive side staff servicing the room were very pleasant and considerate and the room cleanliness was of a high standard.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Felt like I was at home. I stayed there for over 3 weeks. The staff were always helpful and friendly. Will definately go back again.
Stayed 12 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for great value! The pool and fitness center are a nice touch too! Luxury feel for an affordable price!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good I was very happy when I was stayed
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk help is very good they are doing good job
Stayed 2 nights in Aug 2022
Verified review

6/10 Okay

.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and dirty One star only
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Amenities
This ok
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Was too far from everything
Stayed 5 nights in Jun 2024
Verified review

6/10 Okay

Your Three Star hotel with 1 star breakfast buffet

This is a budget three star hotel at best. The breakfast honestly is dismal...I think we paid 15 euros each but such few options. I would be interested to hear what others make of their breakfast buffet. The worse i have experienced in any hotel i have stayed.
Stayed 5 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut und sauber
Stayed 2 nights in Oct 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ist in die Jahre gekommen nur der Standort ist Top
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bir daha tercih etmem civarda daha başka yerler varken
Stayed 2 nights in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sabah saat 08:00 itibariyle uyumanız imkansız..otel etrafı bina inşaat ları mevcut.. odalar eski otel misafirlerine otopark ücretli
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vi havde en rigtig god oplevelse. Personalet var utroligt søde og imødekommende over for både mig og min datter, og vi følte os meget velkomne. Værelset var rent og pænt, hvilket gjorde opholdet endnu mere behageligt. Vi vil helt sikkert anbefale stedet til andre
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Temiz oda bakımlı odalar.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Amenities
Güvenlik elemanı yüzüme bakmadı. Çantamda bomba taşısam ruhu duymaz. Sabah saunaya gittim ama temizlik devam ediyordu. Sauna yeterince sıcak değildi! Personel disiplinsiz! Asansörde iken elektrik kesildi ve asansör aniden durdu! Jeneratör sonradan devreye girdi! Böyle olmamalı! Kısacası beğenmedim diyebilirim.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Süleyman bey hakkında söylenebilecek tek şey var o da muhteşem( isviçre çakısı ) Herşey için teşekkürler Gayrettepe Sürmeli Otel🙏
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
jakuzi çalışmadı. resepsiyonu aradık fakat personel olmadığını yapacak bişey olmadığını söylediler. yatak üzerindeki çarşaflar kirliydi. klima çok ses çıkarıyordu.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Uzun yıllardır gelip kaldığım Sürmeli Otel, konumu, güleryüzlü personeli ve fiyat performans dengesiyle gayet başarılı bir tesis. Otelde yenileme çalışması da yapılırsa mükemmel hale gelecektir. İlgisi için ön büro görevlisi Ahmet Bey’e de özel olarak teşekkür etmek isterim.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service
Çalışanlara teşekkür ediyorum
Stayed 1 night in Jun 2026