I booked my stay from May 26–June 1. In February 2026, I emailed Seyithan Palace Hotel requesting a booking change to May 27 (my actual arrival date), but never received a response or refund for the unused night.
Upon arrival, I was given my requested top-floor, non-smoking room, but the TV did not work. I was moved to another room, where there was a strong sewer/mold odor coming from the washroom. Reception did arrange to have this fixed the next day.
Housekeeping service was inconsistent. I requested clean towels from staff but never received them. Later, I had to visit reception for towels, toilet paper, garbage service, and room cleaning, only to learn I needed a “Clean My Room” sign, which had not been provided.
There was also a building power outage early one morning, and the Wi-Fi was poor throughout my stay, often disconnecting and only working in parts of the room.
One of the main reasons I booked this hotel was for the advertised swimming pool, but upon check-in, I was told there was no pool, which was very disappointing.
This review reflects my honest experience. While some issues were addressed, the communication, room concerns, unreliable Wi-Fi, and missing amenities made my stay disappointing. Unfortunately, I would not book with Seyithan Palace Hotel again.