The hotel is very clean and has an excellent location, only a 1-minute walk from Taksim Square. The staff were very helpful and friendly, especially Abdullah, who was always kind and willing to help.
I gave the hotel 8/10 because when I first arrived, the room I was given was not acceptable and, in my opinion, should not be offered to any guest. The hotel knows exactly which room I mean. However, after they changed my room, everything was much better, and the staff were very helpful in making sure I was comfortable.
Overall, I appreciated their service and the way they handled the situation. A special thank you to Abdullah, as well as the man and lady on the morning shift whose names I unfortunately don’t know, for their help and hospitality.