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Premier Inn Inverness West

Property class: 3

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Photo gallery for Premier Inn Inverness West

A bar area with a wooden counter, bar stools, and a variety of bottles and glasses. - Premier Inn Inverness West (Inverness)
A hotel reception area with a reception desk, a computer, and a seating area with chairs. - Premier Inn Inverness West (Inverness)
Bed sheets - Premier Inn Inverness West (Inverness)
A hotel dining area with multiple tables and chairs, a bar, and a television screen. - Premier Inn Inverness West (Inverness)
A hotel lobby with striped carpet, seating areas, and a large wall with a fire-themed artwork. - Premier Inn Inverness West (Inverness)
Premier Inn Inverness West provides a restaurant and more. Guests can connect to free WiFi in public areas.

Reviews

6.6 out of 10

Popular amenities

  • Restaurant
  • Breakfast available
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Double Room

Standard Double Room | Bed sheets

Standard Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Bed sheets

Family Quadruple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Triple Room

Family Triple Room | Bed sheets

Family Triple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room, Accessible Bathtub

Bed sheets

Standard Double Room, Accessible Bathtub

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

A hotel room with a large bed, a desk, a chair, and a view of the city.

Superior Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Roll-in Shower

Bed sheets

Standard Double Room, Roll-in Shower

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Roll-in Shower

Superior Double Room, Roll-in Shower | Bed sheets

Superior Double Room, Roll-in Shower

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4

DOUBLE Accessible

  • Sleeps 4

Accessible Double Lower Bath

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Ballifeary, a neighborhood in Inverness, is home to Premier Inn Inverness West. Eden Court Theatre and Inverness Museum and Art Gallery are cultural highlights, and some of the area's landmarks include Inverness Castle and Clava Cairns. Inverness Botanic Gardens and Inverness Leisure are also worth visiting. Visit our Inverness travel guide
Map
Glenurquhart Road, Inverness, Scotland, IV3 5TD

What's nearby

  • A forest path surrounded by tall trees with moss-covered trunks.
    Ness Islands
    14 min walk - 0.8 miles
  • A modern building with a glass facade and a covered entrance area.
    Eden Court Theatre
    18 min walk - 1.0 mile
  • A historic church with twin towers and a surrounding park.
    Inverness Cathedral
    3 min drive - 0.8 miles
  • A historic castle on a hill with a river in the foreground.
    Inverness Castle
    5 min drive - 1.4 miles
  • Inverness Botanic Gardens
    7 min walk - 0.4 miles

Getting around

  • Inverness Station
    9 min drive
  • Inverness (INV)
    25 min drive

Restaurants

  • The Castle Tavern
    3 min drive
  • The Gellions
    3 min drive
  • Johnny Foxes
    2 min drive
  • Number 27
    3 min drive
  • Zizzi
    2 min drive

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Standard Double Room, Roll-in Shower | Bed sheets
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  • Restaurant
  • Breakfast available
  • Parking available
  • 24/7 front desk
8.0 out of 10, Very Good, 168 reviews
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: GBP 11.99 per person
  • A restaurant

Restaurants on site

  • Premier Inn Restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:00 AM
Minimum check-in age: 16

Check-out

Check-out before 12:00 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 11.99 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Premier Inn Inverness West pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Premier Inn Inverness West?

Check-in start time: 3:00 PM; Check-in end time: 12:00 AM.

What time is check-out at Premier Inn Inverness West?

Check-out is at 12:00 PM.

Where is Premier Inn Inverness West located?

Located in Ballifeary, this hotel is within a 10-minute walk of Inverness Leisure, Torvean Golf Club, and Inverness Botanic Gardens. Ness Islands and Eden Court Theatre are also within 1 mi (2 km).

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Reviews

Premier Inn Inverness West Reviews

6.6

7.0

Cleanliness

6.8

Amenities

6.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 7 out of 70 reviews
Rating 8 - Good. 25 out of 70 reviews
Rating 6 - Okay. 24 out of 70 reviews
Rating 4 - Poor. 9 out of 70 reviews
Rating 2 - Terrible. 5 out of 70 reviews

Reviews

Verified review

10/10 Excellent

Robert

Room was clean, staff was helpful and very nice, parking was easy, the breakfast was good.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Elise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the convenient parking lot. The Meal Deal for dinner and breakfast was great value for good food.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Tammie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was under construction, but the room was comfortable and the food was some of the best we had in Scotland. Air conditioned, although not consistently in room.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

James

Liked: Staff & service
Staff are polite and helpfull however hotel is in dire need of a renovation, its tired and worn, my rooms furniture had badly stained upholstery to the point I did not want to sit down, linens and towels were clean as was the bathroom, adequate for a one night stopover.
Stayed 1 night in May 2026
Verified review

8/10 Good

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and very nice, the bed was comfortable and we loved the coffee and tea station. We ate at the restaurant several times and they were always understaffed. The staff that were there were working very hard, but there were just too few. We waited at the hostess station for over 10 minutes before someone was able to seat us, then it took forever to order and get our food. The quality of the food was very average. But the location of the hotel was perfect for our activities.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness
Disliked: Staff & service
This was definitely a more budget location, but it was conveniently located if you plan on driving around. The space was clean though the staff weren't the most friendly.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

tejas

Location was very good
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Kimberly

Liked: Amenities, property conditions & facilities
It was fine. You can see in the corners of things that they don't get it fully cleaned, but it didn't smell and it looked nice otherwise. They have apparently never had anyone ask for an extra blanket before and that didn't end up happening. They have a restaurant on site and it was actually pretty good. Nice enough for a one night stay.
Stayed 1 night in May 2026
Verified review

8/10 Good

Cédric

Liked: Cleanliness, amenities, property conditions & facilities
Quiet surroundings, comfortable hotel. Make sure to book the restaurant in advance if you want to eat in the evening.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Frédéric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean hotel. Not enough parking places. Not always personnel at the front desk.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Lisa

Disliked: Staff & service, property conditions & facilities
Fixed shampoo/body wash was completely empty. Room had not been restocked with coffee,sugar,milk. Would not stay here again.
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Wholde

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is old and poorly maintained especially on the outside. No phone in the room and I did not get the room I ordered. Room smelled musty and bathroom poorly ventilated
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room perfect for a family of 4. We stayed in 3 premier inns during this current vacation. West Inverness was the only one to leave a note welcoming us and leaving a toy/coloring books for the kids. A nice welcome, close to city Centre (1 mile). The restaurant unfortunately was short staffed and not taking in diners even though the restaurant was empty. Room was nice, comfortable and clean. Perfect!
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Amber

Bed was very uncomfortable.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jaspreet

Good for one night stay
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Tara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here the last night and It was not good at all. When you walk in there was a staff member but that was the last time we ever saw someone working there. When we walked into our room it smelled like rotten milk so we tried to open the window but it was boarded up so we couldn’t open it. I went to the front desk to ask for a different room and no one was there, that was the theme for our stay no staff. We had a few mystery stains on the walls. We ran out of TP and had to track down house keeping for more. But they didn’t have any and was given tissues. The breakfast is terrible all the tables and floors in the room are sticky with maybe three choice to pick from. I do not recommend this place. For a bigger hotel I thought it would have been better kept.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Debbie

Disliked: Cleanliness, amenities
Room was clean but only surface clean if you really looked it wasn’t so clean Very uncomfortable bed terrible shower No staff anywhere Noisy people in the next room waking us up at 1am talking loudly for what felt like hours
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Ron

Liked: Staff & service
Had a very institutional feel to it
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Jason

Liked: Cleanliness
Disliked: Property conditions & facilities
This was our 4th Premier Inn we stayed at and all other 3 were great. This one was unfortunately not. Rooms were clean, but were older and not in great shape. Tables were broken, marks on walls, etc. Totally fine for the one night we stayed, but would not want to stay for numerous nights. Also couldn’t use the reataurant for Supper. Even though there were only about 10 people in the entire place and 90% of tables free, they told us they could not accommodate us. Didn’t really make sense, but again, not a big deal.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

H. David

Liked: Staff & service
Disliked: Property conditions & facilities
Not what I expected.....rooms outdated....not impressed
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Fine for a few nights but very basic, no frills, which is what Premier inns are about apparently, I just didn’t know this. My room was an accessible room for whatever reason, so I had handrails in the hospital style shower, emergency buttons everywhere, which is great if you need it, but weird for me. Bed was a bit too soft and not supportive for me. Wifi was terrible, I purchased the ‘premium’ wifi (£6 for 24hrs) which was ok but not great. There’s a kettle with sachets of tea/coffee and milk pods, and that’s it. Amenities are purchased in the lobby, like shavers, toothbrushes etc. Breakfast was, again, ok but not great, everything was a bit overdone, edible but not fantastic. For British people, I think this is all expected, for a tourist it’s a bit of a surprise. I definitely now know what I’ll get with premier inns, just as their slogan says… All that said, the staff were all great and helpful, especially the young bloke doing the breakfast service. Car parking was good too. Recommend if you’re just needing a bed and not wanting anything special.
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Yosuke

Liked: Cleanliness, staff & service, property conditions & facilities
浴槽の流れが悪い
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Cipriana

Disliked: Cleanliness, staff & service, property conditions & facilities
Für mich sieht dieses Hotel nach einem Fall von Insolvenz aus. Das einchecken hat über 1 Stunde gedauert und dann bekamen wir ein Zimmer, bei dem das Badezimmer nicht gereinigt worden war und auch während unseres ganzen Aufenthaltes nicht gereinigt wurde. Man erklärte uns, man habe nicht ausreichend Personal für die Zimmerreinigung und könne auch das Restaurant nicht betreiben, weil nicht genug Personal vorhanden sei. Beim Frühstück gab es eine halbe Stunde lang keine sauberen Gabeln, und man erklärte uns, dass man aufgrund globale Umstände keinen Orangensaft bereitstellen könnte. Wir haben versucht, ein anderes Hotel zu finden, aber leider war alles völlig ausgebucht. Glücklicherweise haben wir nur drei Nächte dort übernachtet. Ich habe eine Preisminderung geltend gemacht und EXPEDIA um Unterstützung gebeten, leider konnte aber weder ich noch EXPEDIA innerhalb der letzten zwei Wochen Kontakt zu irgendjemandem verantwortlichen in diesem Hotel aufnehmen. Es wird also wohl auf einen Rechtsstreit hinauslaufen.
Stayed 3 nights in Aug 2026
Verified review

4/10 Poor

Vincent

Disliked: Cleanliness, property conditions & facilities
Tout d'abord les photos visibles a la réservation sont vieilles et l'aspect extérieur n'est plus aussi Propre. L'accueil manque de chaleur tant dans le mobilier que le personnel. La chambre est grande et propre dans l'ensemble mais les équipements datent un peu . Lors du petit déjeuner, le personnel est insuffisant, le buffet est réapprovisionné lentement et les tables n'étaient pas débarrassées. Enfin entre nos 2 nuits, personne n'est passé nettoyer la chambre
Stayed 2 nights in Aug 2026
Verified review

2/10 Terrible

Michele

Disliked: Cleanliness, amenities, property conditions & facilities
The only thing nice about this place was the breakfast. Our room needed a years worth of a dehumidifier. It smelled of mold. Amenities were terrible. Hallways needed vacuuming. Very old fixtures, carpet etc. probably has not been renovated since the 1980s
Stayed 1 night in Aug 2026