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Mercure Inverness Hotel

Property class: 4

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Photo gallery for Mercure Inverness Hotel

A breakfast buffet with various food items and condiments. - Mercure Inverness Hotel (Inverness)
A modern cafe with a wooden counter, blue leather chairs, and a laptop. - Mercure Inverness Hotel (Inverness)
A room with a checkered floor, two armchairs, a table with drinks, and a view through large windows. - Mercure Inverness Hotel (Inverness)
A hotel room with a large bed, a desk, and a shower with a nature-themed glass door. - Mercure Inverness Hotel (Inverness)
A bar area with a curved counter, bar stools, and a variety of liquor bottles. - Mercure Inverness Hotel (Inverness)
Located close to Inverness Castle, Mercure Inverness Hotel provides dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, and a view of a cityscape.

Classic Room, 2 Twin Beds

8.6 out of 10
Excellent
(22 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Double Room, 1 Double Bed

A hotel room with a bed, desk, chair, and a television.

Classic Double Room, 1 Double Bed

8.6 out of 10
Excellent
(36 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Privilege, Double Room, 1 Double Bed

A hotel room with a large bed, red headboard, two bedside lamps, and a view of the outdoors through the window.

Privilege, Double Room, 1 Double Bed

7.8 out of 10
Good
(22 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed (Compact)

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Double Room, 1 Double Bed (Compact)

8.4 out of 10
Very good
(18 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Double Room, 1 Double Bed

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Classic Double Room, 1 Double Bed

8.2 out of 10
Very good
(18 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Inverness City Centre, a neighborhood in Inverness, Mercure Inverness Hotel is near a train station. Inverness Castle and Castle Stuart are local landmarks, and the area's natural beauty can be seen at Loch Ness and Merkinch Local Nature Reserve. Inverness Botanic Gardens and Inverness Leisure are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Inverness travel guide
Map
Church Street, Inverness, Scotland, IV1 1DX

What's nearby

  • A spacious indoor market with a high arched ceiling, various shops including a barber shop, and a Christmas tree.
    Victorian Market
    1 min walk - 0.1 miles
  • A shopping center with a distinctive logo and signage.
    Eastgate Shopping Centre
    2 min walk - 0.1 miles
  • A historic castle on a hill with a river in the foreground.
    Inverness Castle
    4 min walk - 0.3 miles
  • A historic church with twin towers and a surrounding park.
    Inverness Cathedral
    9 min walk - 0.5 miles
  • Inverness Visit Scotland Information Centre
    2 min walk - 0.1 miles

Getting around

  • Inverness Station
    6 min walk
  • Inverness (INV)
    21 min drive

Restaurants

  • McDonald's
    2 min walk
  • The King's Highway (Wetherspoon)
    2 min walk
  • The Gellions
    2 min walk
  • Johnny Foxes
    2 min walk
  • Zizzi
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 33 Church St Brasserie

Things to do

  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 15.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Frequently asked questions

Is Mercure Inverness Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for GBP 15.00 per night.

What time is check-in at Mercure Inverness Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Inverness Hotel?

Check-out is at 11:00 AM.

Where is Mercure Inverness Hotel located?

Located in Inverness City Centre, this hotel is within a 10-minute walk of Victorian Market and Inverness Castle. Inverness Visit Scotland Information Centre and Inverness Museum and Art Gallery are just steps away. Inverness Station is 6 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Inverness Hotel Reviews

7.8

Good

8.4

Cleanliness

7.4

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 358 out of 1017 reviews
Rating 8 - Good. 353 out of 1017 reviews
Rating 6 - Okay. 167 out of 1017 reviews
Rating 4 - Poor. 87 out of 1017 reviews
Rating 2 - Terrible. 52 out of 1017 reviews

Reviews

Verified review

6/10 Okay

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location to attractions, easy access to parking. Fun pub scene happens in front of the hotel. Sometimes it was hard to sleep due to noise from local pubs.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Tracy

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
On the plus side, the location is excellent and the staff was very polite and helpful. However, the in room safe did not function, there was a wad of hair in the shower, the top of the desk was nasty sticky and the reception area of the hotel had very soiled carpet as well as furniture that was very much past its expiration! Too much for this!
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Heather

Liked: Staff & service
Needs updating, shower head did not work- Luke warm water only, central location helped with seeing the sights but was very loud all night. Booked to stay 2 nights - left after only 1
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location breakfast excellent
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, a bit hot. Good breakfast lots of choices
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, staff were lovely, always a great stay.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Paul

Liked: Cleanliness, amenities
Good central location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, the staff friendly and helpful. Nice food Nearby rail station
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay in the centre not far from the train station lovely view of the river. Could have done with more teabags in the room and more plug sockets. Food was good becareful of coach tours as you may be sat in the lobby at breakfast because they filled out the restaurant
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, spacious rooms, comfortable beds, friendly staff and excellent breakfast. This hotel is the perfect location to walk to many attractions. I would highly recommend this hotel.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Yo

Liked: Cleanliness, staff & service, amenities
The room was very clean and spacious. The gentleman working in the bar went beyond the call of duty to ma
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Mrinmoy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location great, staffs great, cleanliness great. Overall it was a great stay.
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Bob

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is in a fantastic location in central Inverness with access to shops, tourist destinations, trains, buses plus the hotel has good parking facilities. The staff are helpful and attentive, but the premises are tired and jaded. Our room at the front was incredibly noisy, making sleep difficult and with windows shut far too hot. An expensive privelige room had only two plug points at the opposite side of the room to the bed. Torn carpets and worn furniture hardly represented top room status. The wash basin in the bathroom was far too small for a proper wash or shave. This could be a great hotel with appropriate investment and care. As a regular user of Accor Hotels over the years this hotel was a disappointment in most aspects apart from great location and staff who provided as good a service as they could.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Margaret

Spacious rooms, excellent breakfast and helpful staff
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities
Location was ideal
Stayed 1 night in Jan 2026
Verified review

8/10 Good

IAN

Liked: Cleanliness, amenities, property conditions & facilities
Room was very good, staff excellent, breakfast was excellent, great choices.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities
Everything, we were upgraded at check in which was a lovely surprise, room was perfect.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Jim

Liked: Cleanliness, amenities, property conditions & facilities
Yes very clean staff very friendly and helpful
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, easy parking and a nice clean room.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel inverness! Good location also
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, amenities
In a really good location but could do with a little TLC. Restaurants, bars and shops just minutes away. All in all for what we paid it was very good value.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and nice hotel.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Hilary

Liked: Cleanliness, staff & service
Clean room, excellent and hardworking reception staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

hugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the breakfast was very good but the evening meal was overcooked the fish would have been nice if it wasnt overdone told the waitress, room was nice and staff were also nice
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

pam

Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful and friendly Beautiful large room with large bed
Stayed 2 nights in Oct 2025