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Penz Hotel West

Property class: 2.5

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Photo gallery for Penz Hotel West

A sauna room with wooden benches, a window with a mountain view, and a towel rack. - Penz Hotel West (Innsbruck)
A modern hotel with a prominent sign, multiple floors, and a parking area. - Penz Hotel West (Innsbruck)
A balcony with wicker furniture, a bottle of wine, and a view of a city and mountains. - Penz Hotel West (Innsbruck)
A modern bathroom with a sofa, a glass shower enclosure, a wooden shelf with towels, and a potted plant. - Penz Hotel West (Innsbruck)
A buffet table with various pastries and desserts. - Penz Hotel West (Innsbruck)
At Penz Hotel West, you can look forward to a terrace, dry cleaning/laundry services, and a bar. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle, ski passes, and ski storage. Take some time to relax at the onsite spa. The on-site restaurant offers breakfast. Free in-room WiFi is available to all guests, along with a gym and a sauna.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Room

A hotel room with a TV mounted on a wooden panel, a bed with white linens, and a wooden floor.

Superior Room

9.2 out of 10
Wonderful
(9 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

A hotel room with two beds, a sofa, a glass table, and a TV.

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 1 Queen Bed and 1 Twin Bed

View all photos for Family Room

A hotel room with two beds, a sofa, a glass table, and a TV.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Queen Bed

View all photos for Business Room

A hotel room with a large bed, a desk, a chair, and a TV.

Business Room

9.0 out of 10
Wonderful
(15 reviews)
  • Mountain view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Business Room for Single Use

A hotel room with a large bed, a desk, a chair, and a TV.

Business Room for Single Use

9.8 out of 10
Exceptional
(10 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 1 Queen Bed

View all photos for Superior Room for Single Use

A hotel room with a TV mounted on a wooden panel, a bed with white linens, and a wooden floor.

Superior Room for Single Use

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Apartment

A modern living room with a sofa set, a round coffee table, and a large potted plant.

Apartment

  • Mountain view
  • 110 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Superior Triple Room

A hotel room with two beds, a desk, a chair, and a view of a cityscape.

Superior Triple Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Superior Quadruple Room

A hotel room with two beds, a sofa, a chair, a small table, and a TV.

Superior Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

APARTMENT ONE BED

  • Sleeps 10

APARTMENT ONE BEDROOM

  • Sleeps 10

APARTMENT WITH DOUBLE BED

  • Sleeps 10

About the neighborhood

Located in Höttinger Au, a neighborhood in Innsbruck, Penz Hotel West is in the suburbs and near the airport. The area's natural beauty can be seen at Hofgarten Park and Inn, while Tyrolean State Theatre and Museum Hofburg are cultural highlights. Botanical Garden of the University of Innsbruck and Alpenzoo are also worth visiting. Spend some time exploring the area's activities, including skiing, golfing, and skiing lessons. Visit our Innsbruck travel guide
Map
Fuerstenweg 183, Innsbruck, Tirol, 6020

What's nearby

  • A river reflecting colorful lights from buildings and a Christmas tree.
    Innsbruck Old Town Christmas Market
    8 min drive - 2.2 miles
  • A historic European square with ornate buildings, a cobblestone street, and outdoor seating areas.
    Golden Roof
    8 min drive - 2.2 miles
  • A modern building with large glass windows overlooking a city and mountains.
    Bergisel Ski Jump
    10 min drive - 3.5 miles
  • A snow-covered mountain landscape with a ski lift and a view of the clouds below.
    Nordkette Mountains
    11 min drive - 2.9 miles
  • A modern architectural structure with a curved roof, set against a mountainous backdrop.
    Seegrube Cable Car
    20 min drive - 4.0 miles

Getting around

  • Innsbruck Technik Tram Stop
    7 min drive
  • Innsbruck Hötting Station
    18 min walk
  • Kranebitten Airport (INN)
    1 min drive

Restaurants

  • Glorious Bastards Innsbruck
    4 min drive
  • Meow
    3 min drive
  • Vaca Loca
    3 min drive
  • Rufi‘S Bar restaurant
    3 min drive
  • Bollywood Tandoori
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free ski shuttle
  • Self parking on site (EUR 8 per night)
  • Extended parking on site (EUR 5 per night)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM

Late check-in subject to availability

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 19 and December 26.
The following facilities are closed on Monday and Sunday:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 15 for children
  • Self parking fee: EUR 8 per night
  • Extended parking fee: EUR 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Frequently asked questions

Is Penz Hotel West pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 8 per night. Extended parking is available for EUR 5 per night.

What time is check-in at Penz Hotel West?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Penz Hotel West?

Check-out is at noon.

Where is Penz Hotel West located?

Conveniently located near the ski slopes, this Höttinger Au hotel is within 2 mi (3 km) of Inn, Innsbruck Market Hall, and Botanical Garden of the University of Innsbruck. University of Innsbruck and Landeskrankenhaus - University Clinics Innsbruck are also within 2 mi (3 km). Innsbruck Technik Tram Stop is 29 minutes by foot and Innsbruck Hötting Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Penz Hotel West Reviews

8.8

Excellent

9.2

Cleanliness

7.6

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 437 out of 867 reviews
Rating 8 - Good. 342 out of 867 reviews
Rating 6 - Okay. 62 out of 867 reviews
Rating 4 - Poor. 20 out of 867 reviews
Rating 2 - Terrible. 6 out of 867 reviews

Reviews

Verified review

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely modern hotel conveniently located by the airport and a short bus ride from the city center. We did wish the amenities had included a way to make tea or coffee in the room.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Donghyun

Liked: Cleanliness, staff & service, amenities
Very clean and comfortable hotel. It was very nice travel with my family due to the hotel. Easy to access both city center and airport!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve stayed in. Room beautiful with amazing views everywhere. 5 min walk to airport and half an hour into Innsbruck . Loads of restaurants there. Spa and gym excellent and staff at reception so helpful & friendly. Would highly recommend.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our needs. Arrived late, flew out early. Hotel is very clean, towels plentiful, lovely views, quiet. Comfortable beds. My only complaints - no coffee maker or kettle in the room and refrigerator was not working. Otherwise all good. Ideal for easy airport access.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and breakfast staff were wonderfully helpful.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Bernhard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Penz Hotel West is conveniently located near the airport, and also adjacent to the public bus network. Moreover, the rooms are clean, the beds are comfortable, and to highlight the staff is super friendly, and the breakfast spread is delightful. It is always awesome to stay at Penz Hotel West.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Hotel

Lovely hotel, every member of staff I encountered was exceptionally polite and friendly, dinner and breakfast were fabulous and the proximity to the airport meant it genuinely was a lovely one minute stroll from the hotel to the check-in desks.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly. Room was basic but clean and had a gorgeous view. Breakfast was delicious!
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located close to the airport. Hotel was clean and safe! Staff was friendly and helpful! Love our stay! Would stay there again! Breakfast was really good! Sat outside and enjoyed the views.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff. Close to the airport.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

HSIANG-CHIEH

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel near the Rotterdam central station. A variety of food choices nearby. Nice CP value
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Mariko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5〜10 minutes walk to the Innsbruck airport. A restaurant is available in the hotel. Very convenient!
Stayed 5 nights in Jun 2025
Verified review

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room cleanliness, comfort and warmth was excellent. No kettle in room to make a hot drink is the only slight negative. Great views of mountains and planes landing and taking off! Hotel perhaps a bit pricey but it was very good. Bus stop next to hotel 20 mins to and from city.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent overnight stop

Very nice family run hotel. An unusual combo so near to an airport. Restaurant served good food from a fairly basic menu. Staff were all friendly and obliging, allowing a late checkout free of charge. I could highly recommend this hotel
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed for one night. Check in and restaurant staff were wonderful, room was clean and comfortable and breakfast was excellent. 5 minute walk from the airport, would definitely stay again
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from airport. Good transportation to/from centre of town. We booked an accessible room for a wheelchair user and it was a good room. Would stay there again.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Kirk Elliott

Liked: Cleanliness, staff & service, amenities
About a 20 minute “F” bus ride from the main Innsbruck station but worth it for the mountain view and quiet neighborhood. I enjoy these family run hotels. The staff were very personal and offered good recommendations. The hotel is modern and clean. The hotel also has a sauna, restaurant and bar for you to enjoy. It’s near the airport but the planes don’t fly late in the evening so it’s mostly quiet. That was a concern of mine but it was a pleasant stay overall.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes, it all did. The hotel is comfortable and clean. The views are good. Accessibility is amazing. You can walk to the airport. There's a bus (F route) into the center of Innsbruck which takes about 15 minutes. The bus runs every ten minutes to the stop by the hotel. The breakfast in the hotel is good and expansive - include it in your booking.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Penz Hotel West was a perfect place to stay to board an early flight. It is a short walk, 5 minutes, to the terminal. The dining room facility is beautiful and the food there is fabulous.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

marianne

Liked: Cleanliness, staff & service, property conditions & facilities
No restaurants nearby. But easy walk to airport
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Liz at reception was great and really helped us when we arrived early. The hotel was clean and the staff were very friendly and helpful especially the 2 men running the restaurant in the evening. The food there was exceptional. My only issue with the room, was that there were no tea/coffee making facilities, but apart from that it's was excellent and a 5 minute walk from Innsbruck Airport.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel - away from the old part of town but in a quiet area and only a few minutes walk from the airport. Hotel employees were all friendly and helpful and the breakfast was excellent. Room was fine and clean with comfortable beds. The views of the mountains at sunrise and sunset are quite stunning. All in all, a good standard hotel and a great location for getting into the Tirol and Italy.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Anthony Richard

Liked: Cleanliness, staff & service, property conditions & facilities
I had a short overnight stay with an early flight the next day. The staff was very pleasant and helpful. The room was modern, clean and comfortable. I think you'll be very content with a stay here. It's a short, easy walk to the main terminal at Innsbruck.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Nav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent stay. Only a 5 minute walk from the airport and right beside a bus station to downtown. Hotel staff are all very friendly and accommodating! Will take the time to help you with plans in the city and mountains. Room was excellent as well.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
This is undoubtedly a hotel that has a customer focused approach . The staff are polite and considerate. The facility is new and well kept . Incredible value for money !!
Stayed 1 night in Aug 2024