Vacations Close To IMAG History & Science Center

I had requested a room with a king bed. Upon arival I was told that they had given our room away and only had twin queen beds available and would have a king at 2;30 the next day. We took the twin queen beds and unpacked for the night. My wife went to use the toilet and the seat was not secured and she almost fell into the tube bruising her arm. I went to the front desk and told the duty person who finally called maintenance. It took him 2 hrs to show up and finally repair the seat. While we were waiting we had some bottled water to put in the refrigerator. My wife opened the door and on a shelf was moldy food. Back to the front desk to complain again about poor house keeping. The next day we moved into a room with a king bed. All seemed ok. After we each took showers I left the exhaust fan run to clear the air. The fan had run for about an hour when I smeled smoke coming from the bathroom. I opened the door an discoveded the fan motor was overheating and filling the room with smoke. Back to the front desk again. He came and looked at it and said no maintenance on duty and did we want to change to a twin queen bed room tonight or wait until tomorrow for another twin queen bedroom. We said we will wait because it was to late to move tonight. Our new twin queen bed room was very musty like it had not been used in weeks. I won't even comment about the poor breakfast offered. Too many problems for the price and no manager available. I will not use this chain again.

This place is as beautiful as the pictures. Welcome kit has essentials for a short stay. The place is clean and cozy. Highly recommended.

Excellent

The property was clean and absolutely gorgeous. The pictures honestly didn't do it justice. The hospitality was great! The communication was top notch, but they weren't too much at all. Great privacy! Beach was steps away from the elevator. The location was wonderful! It was secluded but everything we needed was very close by. Sanibel Island was a 10 minute drive at most! We are only going to stay at this property in the future.