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Hotel Arctic

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Photo gallery for Hotel Arctic

A modern room with a glass ceiling, a bed, a desk, and a view of the sunset over the water. - Hotel Arctic (Ilulissat)
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A modern living room with a large window, a round table, two ottomans, a sofa, and a decorative lamp. - Hotel Arctic (Ilulissat)
A modern hotel room with a view of the ocean, a desk, a chair, a sofa, and a TV. - Hotel Arctic (Ilulissat)
A glass enclosure with a view of the northern lights and a snowy landscape. - Hotel Arctic (Ilulissat)
Luxury
4.5 star property
8.8

Excellent

Luxury hotel located near Ilulissat Harbour with rooms renovated in 2024

Located close to Ilulissat Hospital and Knud Rasmussen Museum, Hotel Arctic provides a free breakfast buffet, a free roundtrip airport shuttle, and a terrace. Be sure to enjoy a meal at the two on-site restaurants. In addition to a coffee shop/cafe and a library, guests can connect to free in-room WiFi.

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Double or Twin Room

A hotel room with a large bed, a desk with a chair, a small table, and a view of the ocean.

Junior Double or Twin Room

  • Ocean view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

A hotel room with two beds, a desk, a chair, and a large window with a view of a snowy landscape.

Superior Double or Twin Room

8.8 out of 10
Excellent
(13 reviews)
  • Ocean view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Double or Twin Room

A hotel room with a bed, a desk, a chair, a TV, and a large window with a view of a snowy landscape.

Junior Double or Twin Room

  • Ocean view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Panoramic Cabin, 1 Double Bed

A modern room with a glass ceiling, a bed, a desk, and a view of the sunset over the water.

Panoramic Cabin, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

A hotel room with a bed, desk, chairs, a TV, and a view of the ocean.

Deluxe Double or Twin Room

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Apartment, 1 King Bed

A modern living room with a round table, red chairs, a grey sofa, and a view of the sea through large windows.

Grand Apartment, 1 King Bed

  • Ocean view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Apartment, 1 King Bed

A modern living room with a brown sofa, a round coffee table, and a purple rug. There are two floor lamps, a TV, and a small wooden table.

Deluxe Apartment, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Ilulissat, Hotel Arctic is near the airport. Knud Rasmussen Museum and Ilulissat Harbour are two other places to visit that come recommended. Looking to get your feet wet? Kayaking, motor boating and sailing adventures can be found near the property. Visit our Ilulissat travel guide
Map
Lufthavnsvejen, Ilulissat, Qaasuitsup Kommune, 3952

What's nearby

  • Ilulissat Art Museum
    20 min walk - 1.1 miles
  • Ilulissat Harbour
    20 min walk - 1.1 miles
  • Knud Rasmussen Museum
    1 min drive - 1.0 mile
  • Zion Church
    2 min drive - 1.2 miles

Getting around

  • Ilulissat (JAV)
    3 min drive

Restaurants

  • Sunset Boulevard
    2 min drive
  • Hotel Arctic
  • Restaurant Ulo
    1 min walk
  • Café Iluliaq
    2 min drive
  • Naleraq
    2 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 7:00 PM at scheduled times
  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Gym
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • Area rugs in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No elevator
  • Tile flooring in public areas

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Built in 1987
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Reception hall
  • Renovated guestrooms - January 2024
  • Some LED lighting used
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Separate dining area

More

  • Access via exterior corridors
  • Energy-saving switches used
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for DKK 550.0 per day
Cribs (infant beds) are available for DKK 500.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: DKK 30.00 per person, per night, up to 21 nights

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: DKK 500.0 per day
  • Rollaway bed fee: DKK 550.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses some solar energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property class

Hotelstars Union assigns an official star rating for properties in Greenland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Frequently asked questions

Is Hotel Arctic pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Arctic?

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM.

What time is check-out at Hotel Arctic?

Check-out is at 10:00 AM.

Does Hotel Arctic provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 6:00 AM–7:00 PM at scheduled times.

Where is Hotel Arctic located?

Situated near the airport, this luxury hotel is within 1 mi (2 km) of Ilulissat Harbour and Knud Rasmussen Museum. Ilulissat Hospital is 1.4 mi (2.2 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Arctic Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

8.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 66 out of 105 reviews
Rating 8 - Good. 23 out of 105 reviews
Rating 6 - Okay. 6 out of 105 reviews
Rating 4 - Poor. 6 out of 105 reviews
Rating 2 - Terrible. 4 out of 105 reviews

Reviews

Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Our cabin room was spectacular! We are planning a return visit in the winter! The staff was friendly
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Nina

Liked: Cleanliness, amenities, property conditions & facilities
Great beds, wonderful breakfast, friendly and helpful staff, heated bathroom floor, and just all around great experience!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful setting. A long walk from town, but there is a twice hourly bus that makes it simple. Property is spread out, so get ready to haul your gear over gravel and stairs with zero offer of help from the staff. Decent breakfast.
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Urvi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a 1 bedroom apartment with an AMAZING view. Hotel is a bit out of town which was perfect for me as I prefer calm and quiet anf did not mind the walk into town but others may not like this. Included airport shuttle was good. Breakfast was excellent when there was power. However, on the last morning the power was out AND there was no water. So could not even shower before the long trip home. Brrakfast was also very limited and staff were not as helpful at this time. A hotel of this size should have a backup generator to run essential electricity, ovens for food and plumbing. There was a very competant and kind young woman called Freya who worked both front desk and at the retaurant; she truly understood excellent customer service and I am very grateful for her! So, in summary, I would recommend this hotel when there is not a power outage!
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Tali'ah

Liked: Cleanliness, staff & service, property conditions & facilities
It is probably the best hotel to stay in Ilullisat. It is clean in a good location, and the majority of the staff are good, except for the odd new person. The food though is quite poor, the selection is not great, and not great for vegetarians. They are inflexible to accommodate.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Panoramic aurora cabins are awesome. The views are superb. Well stocked, warm and unique.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, amazing food
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the airport shuttle. Breakfast included. Great views from the room. The room is bit small for 2. Only 1 mile walking to the town center. Nice exercise room. Friendly staff.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Eugenie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay in Aurora cabin

A most beautiful view from the cabin. All the staff were brilliant. I love my stay here.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Elmar

Liked: Cleanliness, staff & service, amenities
Absolutely unbelievable! The views from the glass cabins is stunning and a completely unique experience. The staff of the main hotel impeccably friendly and the food while pricey is excellent. We can’t wait to be back. Elmar and Steve from Dallas
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

Jane

Disliked: Amenities
The view from the room and the terrace is fabulous
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in one of the cabins which was wonderful. Very spacious, heated floors and gorgeous views. The only downside was getting to the room, as they are outside you need to walk along the external footpath, parts of which are stone/gravel and very uneven to reach the wooden path. It was quite difficult getting a heavy suitcase up the stairs in the freezing cold. Staff were friendly, food was excellent and there is also a free shuttle to and from the airport. Make sure you book with reception the night prior to departure. Approx 20 min to walk into town or you can get the bus or order a taxi at reception. The bus timetable is displayed at the reception desk.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
The View was awesome from my glass window cabin! BEAUTIFUL!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Each night we were able to watch a whale play in the bay with the sun setting behind it with beautiful icebergs. A very mice way to end the day. The hotel is just outside the town but it was easy to get in by taxi or bus.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's a lot of good stuff to say about this property. First, it's owned by Air Greenland so if your flight is canceled or delayed (as was ours), they put you up in this hotel, which is the closest one to the airport. The city bus, which only costs a couple bucks and runs every 30 minutes, actually stops in the parking lot. Too, there's a free shuttle to and from the hotel from the airport. The restaurant and bar are a real plus, but the breakfast buffet is the best one we had in 3 weeks in Iceland and Greenland. It puts all others to shame. The trick is to fill up there and save the cost of lunch before spending your life's earnings on dinner in Greenland. The downside to the Hotel is that it's not close to the city center or restaurants which is either a short bus ride away or about a 20-minute walk. The Icefjord Center is completely on the other side of town and the grocery store is in the city center. Taxis are expensive (what isn't in Greenland) but readily available. We loved the view from the room. All the icebergs floating outside the window were awesome. Too, the boat tours are about a 15-minute walk from the hotel. The staff was particularly awesome in helping us when our flight was initially canceled and then significantly delayed the next day (typical Greenland weather). I'm a walker and there aren't that many hotels and restaurants in Ililusat. I really think Hotel Arctic is the best of the bunch.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately early check out time of 10am and no comfortable spaces where to await flight departures. Check in at 3pm so very long time to service rooms. Great quality of food at buffet of Greenland specialties.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

JC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel on the coast with great views on the icebergs. We stayed in a one bedroom apartment for 5 nights and it was excellent all around. The breakfast had a great range of choices. We highly recommend.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, would stay again if around.
Stayed 3 nights in Jun 2025
Verified review

2/10 Terrible

LEE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that’s good is the view! The rest is all terribly terrible, the staff not helpful, rooms are dirty & smelly, the website advertises amenities all false! Definitely not a 4 & half stars hotel. Will never be back.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
For some reason, I didn’t know breakfast was included. It wasn’t written in the room materials and I don’t recall the staff telling me, so it wasn’t until three days had passed that I found out. Boy, …. And the free airport bus didn’t arrive on time. In fact, I had to ask about it multiple times before they called the driver and got him to come over. Even so, my flight was cancelled because of the weather, so maybe the bus driver just figured no planes were leaving that morning and didn’t bother to make his rounds. So, it’s a luxury hotel in appearance, but the staff should make a bigger effort.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here during a photo workshop in two different room types for about 6 nights total. Just note that they are very prompt with their check in and check out times but they have several seating areas where you can wait and wifi is available to use in all areas, plus offer storage for your luggage. I stayed in a 2 bedroom apartment the first night and it was beautiful and very spacious. It was a short walk from the main building and had a nice view of the water. Just note that you do have to go up and down several sets of stairs to get to the apts. For the rest of my stay I was in a regular hotel room in the main building which was very nice and cozy. The staff there were wonderful, friendly and answered all of my questions. I wish I remembered her name but there was one girl at the front desk that I would especially like to mention for helping me and having patience with me and my questions. She has blond curly hair and was very kind. The hotel itself is outside the main town a little ways but there is a bus that stops right at the hotel that will drop you off at a few locations in town and a few people in my group had no problem walking there. They also offer a free shuttle to and from the airport and each day they list the flights and what time you should be ready for the shuttle which was very convenient.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities
The rooms were nice and clean, the staff very friendly, but Martin the chef/server at restaurant Ulo was amazing! You can tell that he loves his job, he was very polite and cordial. I stay 2 nights in the glass cabin and it was the highlight of my trip!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Brent

Liked: Cleanliness, property conditions & facilities
Retaurants on premise
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the glaciers
Stayed 1 night in Aug 2025