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AM Hotel & Plaza

Property class: 3

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Photo gallery for AM Hotel & Plaza

An indoor swimming pool with a clear view of the surrounding landscape. - AM Hotel & Plaza (Santa María Huatulco)
A modern hotel with a prominent 'Om Hotel & Plaza' sign, featuring a multi-story structure with a balcony and a covered walkway. - AM Hotel & Plaza (Santa María Huatulco)
A hotel room with two beds, a flat-screen TV mounted on a wooden panel, and a small window with a view. - AM Hotel & Plaza (Santa María Huatulco)
A covered outdoor seating area with two cushioned benches, a small table with a plant, and a staircase leading to an elevator. - AM Hotel & Plaza (Santa María Huatulco)
A row of wicker lounge chairs in a clean, well-lit indoor area with a high ceiling and visible ductwork. - AM Hotel & Plaza (Santa María Huatulco)
Located close to Chahue Beach and La Entrega Beach, AM Hotel & Plaza provides a grocery/convenience store, a terrace, and shopping on site. Free in-room WiFi is available to all guests, along with a garden and laundry facilities.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

A hotel room with two beds, a wooden headboard, a desk, a chair, and a mirror.

Standard Double Room

7.6 out of 10
Good
(11 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Plus Room - Smart TV

A hotel room with a bed adorned with rose petals and a swan towel, red balloons, and a wall painting.

Plus Room - Smart TV

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located on the boardwalk/promenade, AM Hotel & Plaza is in Crucecita neighborhood and is connected to a shopping center. While the natural beauty of Chahue Beach and Huatulco National Park can be enjoyed by anyone, those looking for an activity can check out La Entrega Beach. Maguey Bay and San Augustin Beach are two other places to visit that come recommended. Discover the area's water adventures with snorkeling nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Santa María Huatulco travel guide
Map
Boulevard Chahue 1601 Esq Calle Gardenia, Santa María Huatulco, OAX, 70989

What's nearby

  • A red pavilion with steps leading up to it, surrounded by palm trees and greenery.
    El Zócalo
    5 min walk - 0.3 miles
  • A coastal scene with numerous boats anchored in calm waters, a pier extending into the sea, and lush green hills in the background.
    Playa Santa Cruz
    6 min drive - 1.9 miles
  • A turquoise sea with a wake, a beach with people, and buildings on a hillside.
    Santa Cruz Bay
    6 min drive - 1.9 miles
  • Mercado Tres de Mayo
    7 min walk - 0.4 miles
  • Bocana del Rio Copalita Archaeological Zone
    8 min walk - 0.5 miles

Getting around

  • Bahias de Huatulco Intl. Airport (HUX)
    18 min drive

Restaurants

  • El Grillo Marinero
    5 min walk
  • Terra-Cotta
    5 min walk
  • Tianguis Del Sector T
    5 min walk
  • Mamma mia
    3 min walk
  • Tacos Del ‘Arbol
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Things to do

  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 9:30 AM to 9:30 PM

Frequently asked questions

Does AM Hotel & Plaza have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:30 AM–9:30 PM.

Is AM Hotel & Plaza pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at AM Hotel & Plaza?

Check-in begins at 3:00 PM.

What time is check-out at AM Hotel & Plaza?

Check-out is at noon.

Where is AM Hotel & Plaza located?

Located in Crucecita, this hotel is 1.6 mi (2.5 km) from Chahue Beach and 2 mi (3.2 km) from Huatulco National Park. Maguey Bay and La Entrega Beach are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

AM Hotel & Plaza Reviews

8.0

Very Good

9.0

Cleanliness

8.8

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 104 out of 227 reviews
Rating 8 - Good. 64 out of 227 reviews
Rating 6 - Okay. 28 out of 227 reviews
Rating 4 - Poor. 14 out of 227 reviews
Rating 2 - Terrible. 17 out of 227 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff !
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel rooms were nice and clean, though the sheets and pillows could use some improvement for better comfort. The staff was friendly, and check-in was quick and easy. Great location—close to several restaurants, with a Xoxo convenience store right next door. The hotel also has its own restaurant, which is a plus!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very friendly staff, and a security officer in the plaza to handle pre-checkin bag drops. Rooms are comfortable, and reasonably well appointed.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how easy it was to check in and out.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
It’s good for what you pay for.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice and clean newly built 👌 excellent for the price
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to get in and out.
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Nice staff
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
noisy at busy intersection, small awkward pool, slow wifi, very basic room considering price otherwise above average
Stayed 1 night in Dec 2022
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We find roaches, nasty mattresses, no amenities definitely never come back
Stayed 1 night in Aug 2023
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Super strong smell of bleach in the room. Hard to sleep.
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jan 2025
Verified review

2/10 Terrible

They took my booking then cancelled before I arrived leaving me no where to stay.. they didn't reply when I emailed... Nice staff terrible management
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Basic room with no window ventilation. Had a strong paint smell and could not rest properly, too expensive with booking fees for what it is. There are other options around the area.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una excelente opción para viajar a Huatulco , tienes a tu disposición muchos servicios tanto de transporte como de comida . Además de tener muy cerca playas y el centro además de restaurantes famosos como el dulce sabor y los tacos de los parados , del aeropuerto está a aproximadamente unos 20 minutos de distancia, pregunté en recepción y si les avisas pueden mandar a un taxista por ti al aeropuerto el costo en el aeropuerto ronda los 1100 pesos mexicanos, el taxista te cobrará aproximadamente 370 pesos mexicanos.
Stayed 3 nights in Sep 2026
Verified review

2/10 Terrible

Disliked: Staff & service
Hay un descontrol total entre las reservaciones con las agencias y el hotel, ya teníamos reservación pagada y llegando al hotel resulta que no, si no pueden o no quieren trabajar con las agencias deberían desafiliarse
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy limpio y cuenta con todo lo necesario. El personal muy amable.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel básico pero todo bien
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones limpias y cómodas, muy cerca del centro
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel y con excelente ubicación
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Muy céntrico tiendas, restaurante y la playa muy cerca, la elberca es mas como un jacuzzi
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia personal muy atento, servicial y amable
Stayed 4 nights in May 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Habitación limpia pero los colchones en muy mal estado se sienten los alambres de los resortes es urgente que los cambien
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Como hotel de paso, es buena opcion
Stayed 1 night in Apr 2026